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Fast-casual BBQ restaurant for ribs, hand-chopped pork, chicken & classic Southern sides, founded in Georgia in 2002.
Hours
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–8 PM |
Address and Contact Information
Address: 289 Highland Crossing, Ellijay, GA 30540
Phone: (706) 635-7427
Website: https://www.shanesribshack.com/
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Shane’s Rib Shack | Ellijay GA – Facebook
Shane’s Rib Shack, Ellijay. 2259 likes · 7 talking about this · 6685 were here. Fast casual BBQ restaurant that offers a variety of menu items to…
Shane’s Rib Shack 289 Highland Xing – Order Online
Shane’s Rib Shack. 289 Highland Xing, Ellijay GA 30540-6089, United States•Change LocationOnline ordering …
Reviews
April
Shane knows a thing or two about ribs, chicken and pork. Everything was hot when delivered, large portions and tasted homemade. Beans were cooked perfect, tasted fresh and hot. Fries were just crispy enough, non greasy and we laughed that they must use clean oil because the French fries tasted fresh and clean. Mac and cheese was on point.
Ribs were fall off the bone at first bite. Chicken was just right; not soggy and definitely not dry. Pulled pork was also delightful.
We brought a whole box of leftovers back and ordered peach cobbler to go. Do not leave here without the cobbler. Otherwise, what is the point in enjoying all of that spread, if you don’t finish it off with the sweet taste of Shane’s mommas peach cobbler!?!?!?
… moreRibs were fall off the bone at first bite. Chicken was just right; not soggy and definitely not dry. Pulled pork was also delightful.
We brought a whole box of leftovers back and ordered peach cobbler to go. Do not leave here without the cobbler. Otherwise, what is the point in enjoying all of that spread, if you don’t finish it off with the sweet taste of Shane’s mommas peach cobbler!?!?!?
Suerlink
Disappointing Shell of What Once Was
I recently ordered the Shack-Potato from Shane’s Rib Shack, a menu item I had genuinely looked forward to based on the brand’s prior reputation for quality comfort food. What arrived was, unfortunately, a far cry from the experience this chain once delivered.
The potato itself was severely undercooked — hard to the touch and nowhere near the soft, fluffy texture one reasonably expects from a baked potato. The toppings were so sparse that I found myself scraping together what little cheese had been applied before ultimately having to finish baking the potato at home just to make it edible. To add to the frustration, the side toppings were entirely missing, and the BBQ — once a standout feature of this establishment — was notably dry.
What is most disheartening is the contrast with what Shane’s used to offer. The BBQ here was genuinely exceptional at one point: tender, moist, and rich with flavor. That quality is what built this brand’s loyal following. To see a signature item reduced to an undercooked, under-topped potato marketed under the guise of “value” is a disservice both to the customer and to the standard Shane’s once set for itself.
Cost-cutting measures are an unfortunate reality in the restaurant industry, but when they begin to compromise the foundational quality of a dish, the value proposition disappears entirely. I sincerely hope this reflects an isolated incident rather than a systemic shift in the brand’s standards — because the potential is clearly still there. It simply needs to be honored.
… moreI recently ordered the Shack-Potato from Shane’s Rib Shack, a menu item I had genuinely looked forward to based on the brand’s prior reputation for quality comfort food. What arrived was, unfortunately, a far cry from the experience this chain once delivered.
The potato itself was severely undercooked — hard to the touch and nowhere near the soft, fluffy texture one reasonably expects from a baked potato. The toppings were so sparse that I found myself scraping together what little cheese had been applied before ultimately having to finish baking the potato at home just to make it edible. To add to the frustration, the side toppings were entirely missing, and the BBQ — once a standout feature of this establishment — was notably dry.
What is most disheartening is the contrast with what Shane’s used to offer. The BBQ here was genuinely exceptional at one point: tender, moist, and rich with flavor. That quality is what built this brand’s loyal following. To see a signature item reduced to an undercooked, under-topped potato marketed under the guise of “value” is a disservice both to the customer and to the standard Shane’s once set for itself.
Cost-cutting measures are an unfortunate reality in the restaurant industry, but when they begin to compromise the foundational quality of a dish, the value proposition disappears entirely. I sincerely hope this reflects an isolated incident rather than a systemic shift in the brand’s standards — because the potential is clearly still there. It simply needs to be honored.
Terry Vassiliou
I had a delivery from Shane’s tonight. The food came at a good time. However my baby back ribs were raw and uneatable. Not a drop of sauce on them. My fries were cold. My soup had chunks of fat instead of meat. I’m so dissatisfied and disappointed
Oh yeah!! No silverware or napkins. Talk about cheating out.
… moreOh yeah!! No silverware or napkins. Talk about cheating out.
Melissa
My family and I (party of 7) came in during the holiday season. The restaurant was not busy. The young girl taking orders at the front counter was hateful. When our food was brought out and we were trying to figure out who had ordered what she drew a long breath and then flung the plates across the table.
After Steve left and doesn’t run this location the quality and service has went downhill. The employees are rude, short and obviously don’t want to be there. The food is no longer the same either.
I have no intention of returning anytime soon.
… moreAfter Steve left and doesn’t run this location the quality and service has went downhill. The employees are rude, short and obviously don’t want to be there. The food is no longer the same either.
I have no intention of returning anytime soon.
John D. C
The staff were nice. Food is good. Enjoyed the visit. Dog friendly covered outside dining area.
… moreLynn Dalessio
We have been coming here for years. It is one of the few restaurants that have stayed consistent with options, quality and quantity. Sadly, that appears to be coming to an end. First it was eliminating the celery that goes with wings so perfectly. Now, they’ve discontinued the most perfect sweet potato fries that I’ve ever had. Most restaurants have eliminated the majority of veggies except reg fries (or salad as an upcharge). And the icing on the cake, they’ve removed all the bbq bottle choices… Except the original that they place on the table… So they can charge extra for the small portion cups of the others. So much for dependable, stand above the rest… This customer is very disappointed and will not be visiting as often… You’re becoming fast food, replaceable like the rest.
… moreTracy Allen
We have been coming to Shane’s for years!! I have never been so surprised the service was not good. We ordered what we always get, Brunswick stew. When it came out I asked for crackers she said she could only bring a a couple packs for the table. My husband asked for the spicy sauce they said he would have to pay extra for it. I took one bite and couldn’t eat it because it was so sweet! When we pulled in at 4:30 on a Friday we commented that it was strange that there were no other cars in the parking lot. I will not be back.
… morejim travis
Ellijay GA. If you’re ever going through there stop and eat some classic down home BBQ! Absolutely the best BBQ in North Georgia. Peach Cobbler was delicious. I had the half rack of ribs, and the 8oz pulled pork with baked beans and fried oakra. Stop by and try there family recipes for great food.
… moreBranden Blackwell
I stop by here frequently for take out and I always have a great experience. Love the chicken tenders! Everything I’ve had there has been good.
… moreSteven Young
I ordered the All-American burger meal minus tomato and cheese. It came with a medium order of fries and a 30-ounce root beer. I ordered a side of sweet potato fries, Texas Toast, Cole Slaw, and BBQ Beans.
The condiments for the Burger came in little packages to apply, so I had to open the Burger and found an overcooked Burger, one wilted piece of lettuce, one pickle chip, and a couple of strands of onion. The bun was also damp. The meat quality was not good with me having to spit hard pieces from the Burger out.
The fries were abundant but soggy; I threw many of them away. They also tasted undercooked.
The root beer had good flavor but two-thirds of the cup was ice.
The sweet potato fries were soggy and undercooked, I threw many of them out.
The Cole slaw had too much dressing which was of a thick consistency and odd flavor. I threw much of it out.
The BBQ beans were thick and not great.
The toast was supposed to contain garlic which was hard to taste through all of the salt. Maybe garlic salt was being used to supply the garlic. It was terrible.
This was the first time that I ate here, and I ordered through their website. The food was supposed to be ready at 8:35pm, and I found a drive-up window for online order pickup. I pulled up to the window and called the listed number on the window and they said they would have my food to me in a minute. This was 8:30pm. I called again at 8:45pm and they said my food would be right out, which it was.
I will not return.
… moreThe condiments for the Burger came in little packages to apply, so I had to open the Burger and found an overcooked Burger, one wilted piece of lettuce, one pickle chip, and a couple of strands of onion. The bun was also damp. The meat quality was not good with me having to spit hard pieces from the Burger out.
The fries were abundant but soggy; I threw many of them away. They also tasted undercooked.
The root beer had good flavor but two-thirds of the cup was ice.
The sweet potato fries were soggy and undercooked, I threw many of them out.
The Cole slaw had too much dressing which was of a thick consistency and odd flavor. I threw much of it out.
The BBQ beans were thick and not great.
The toast was supposed to contain garlic which was hard to taste through all of the salt. Maybe garlic salt was being used to supply the garlic. It was terrible.
This was the first time that I ate here, and I ordered through their website. The food was supposed to be ready at 8:35pm, and I found a drive-up window for online order pickup. I pulled up to the window and called the listed number on the window and they said they would have my food to me in a minute. This was 8:30pm. I called again at 8:45pm and they said my food would be right out, which it was.
I will not return.