Klm 8984
Got 2 orders of lg mozzarella sticks and they over cooked them to the point that all the cheese was ozzed out of the bread sticks so all the insides where empty. Its my autistic son’s favorite thing to get and he was so depressed when he saw how bad it was. I have been going there for a couple years now and never had an issue.
… moreHeather Garner
Workers were very rude, you can only use the drive thru, made my drink wrong and told me I would have to get back in line and pay for a new drink, my burger was burnt, along with black burned cheese. It’s just awful,
… moreJacqueline Allen
Made a mobile order on the app, let them know we parked, they said it would be out in a minute. Mind you we are the only car sitting here and maybe 2 to 3 have gone through the drive through in the last 20 min. Order was placed at 1852, we let them know about a minute after ordering, finally got our food at 1918.
… moreHanna Banana
Everytime I come here the customer service is terrible, even after a 30 minute wait in line! The burgers aren’t even done ! This time I tried to slide my card but payed with cash instead . & was promised a refund that I found out almost a week later the girl at the window never even sent back ! Why I don’t know or understand but I can tell you that I didn’t even eat it. I ordered a burrito & I opened it before eating & it was OBVIOUS that she fixed my food a certain way!
I asked for extra jalapeños & this girl put about 4 of them in one spot at the top of my burrito so that I could bite into them ! & literally no cheese . That is enough for me to never trust it again . Even the general manager isn’t approachable!
… moreCheryl Stauffer
Ordered 4 shakes and still waiting 15 minutes later. Update: Found out later their machine was down. Got ocean water a few days later n they were out almost before we had time to turn around!
… moreMiz Mika
Look at this slop!…They never answered their phone ..this sandwich had entirely too much mayonnaise.I had to wipe it with a paper towel and then the so called manager rolled her eyes when I just simply wanted my sandwich fixed right…at which time when she rolled her eyes I just simply wanted my money back.The girl refused to listen or take a look at the burger and refused to give me my money back.I called later on to talk to another manager only to be over talked and hung up on. ️DONT reply back to me because you all are a sorry excuse for a restaurant that has the worst customers service by far if you can’t get professionals that KNOW how to act as such close this hotmess down!! Sonics don’t EVER have to worry about me coming there again and calling corporate doesn’t DO NOTHING you just wasting your breath……
… moreTori Bargo
Me and my toddler eats sonic at Vidalia location almost every Friday at lunch. The people who we have encountered has been the sweetest people! Always gets our custom orders right. I just wish they weren’t most of the time understaffed. Today the lady was the only one in the restaurant. She was still so kind in what I would think would be a stressful situation. I hope sonic praises their morning shift employees as they deserve.
… moreJoni Hinson
The best thing here is the ice cream I always get a strawberry blast it is so delicious and creamy the reason I gave it four stars is because the food could be better! They need to step up their game and serve hot fresher food!
But the ice cream is really good and so is the jalapeno peppers!
… moreTighla Smith
I don’t understood how there’s about 16 stalls, very convenient because the drive thru takes entirely too long, but every time a customer pulls in we get “I’m sorry our stalls are closed” and now we are forced to wait even longer in drive-thru. With employees you can hear doing one car, one order at a time. By the time you get your food it’s either cold, melted, or watered down. Prepare to wait 15-20 minutes.
… moreClay Hughes
I wish there was something less than a star. Ordered by app. Waited 50 minutes for food to arrive. Nothing. They don’t work the stalls at all as I have seen drive through flow. Service has always been bad but this takes the cake. I’m done. To the franchise owner: hire some employees and pay them a wage.
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