
Update 3/17/20: Located in an elegantly restored downtown location, the Upper Crust has a sophisticated modern vibe, with a little retro-industrial thrown in for good measure. Playful pops of color abound with many of the building’s original architectural elements reused in new and inventive ways. An open-air kitchen and three wood-fired ovens invite guests to watch the chefs prepare the seasonal menu with panache. The front area of the restaurant has garage doors that open to York Street in the warmer months, is the main dining area, the back area behind the kitchen and the lovingly restored bar, is the place to relax with casual seating, TV, and vintage Skee-Ball and basketball games.
Address and Contact Information
Address: 19 York St, Gettysburg, PA 17325
Phone: (717) 549-2444
Website: https://theuppercrustpizzas.com/
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Reviews
This time, it took a while for a server to tend to us, we were a table of 5. Our server although she was friendly, it took a while for her to check on us and mind you, the place wasn’t busy.
The pizza was fine, the Korean bbq wings were good just a little soggy. The chicken burger was very good, loved it. My nephew ordered the fish and chips and he said the fish was stale and 0 flavor. My partner ordered the brisket sandwich which was so good! We also ordered the Brussels sprouts appetizer and hush puppies which were fine.
I liked that they have pool and we could play. The place is very spacious and it’s perfect for big groups.
A little while ago, my wife and I were visiting Gettysburg from Maryland, a place we truly enjoy returning to. Between the battlefield, the historic sites, and the town itself, we always find something new to explore or learn. Part of that experience for us is trying different local restaurants and discovering new food spots.
During this visit, we came across The Upper Crust, and as soon as I saw they offered wood-fired pizza, I was immediately interested. I’m a certified pizza chef, so wood-fired pizzerias always catch my attention.
Walking in, the restaurant made a great first impression. It’s a large, open space with three wood-fired pizza ovens prominently displayed, allowing guests to watch the pizzas being made. Visually, it’s impressive and sets high expectations. We were greeted and seated by the front-of-house staff — polite but very basic, nothing memorable or particularly welcoming.
After reviewing the menu, I ordered a Margherita pizza. For me, this is the benchmark pizza. It’s simple, classic, and tells you everything you need to know about a pizzeria’s fundamentals. A proper Margherita should feature San Marzano tomato sauce, fresh mozzarella, fresh basil, extra-virgin olive oil, and a well-made dough, all cooked properly in a wood-fired oven.
Unfortunately, when the pizza arrived, it was immediately clear there were serious issues.
While the shape not being perfectly round isn’t a dealbreaker — hand-stretched dough is never perfect — the real problem was that the pizza was overcooked. The crust was excessively charred and dry, the basil was completely fried and brittle, and the cheese appeared to be shredded mozzarella instead of fresh mozzarella, which fundamentally changes both texture and flavor for this style of pizza.
This pizza should never have left the oven for service.
As someone who takes pride in food quality, I was honestly surprised it was sent out. In my kitchen, that pizza would have been scrapped and remade immediately. Sending out sub-standard food reflects a lack of quality control at the oven station.
What made the experience worse was how the issue was handled. When I brought it to our server’s attention, there was little concern or engagement — more confusion than ownership of the problem. A manager did come over to speak with us, but she also seemed unclear as to why the pizza was unacceptable. While the pizza was ultimately comped, the process of addressing the issue did not feel proactive or confident.
This situation could have been completely avoided. The failure happened at the oven, where the pizza cook should have recognized an overdone pie and corrected it before it ever reached the table. Proper oven management and basic quality checks are essential in a wood-fired pizza operation.
Unfortunately, this visit cost them a repeat customer. I love pizza — just not this pizza. There are too many other places that execute the basics correctly. While this may have been an off day, the experience as a whole left a lasting impression, and I would choose another establishment for pizza in Gettysburg without hesitation.
Cons prices were a little higher then we were expecting for a $22 – 12″ pizza and $4 piece of corn bread. The corn bread could use an upgrade – it didn’t have much of a authentic corn flavor to it.