McDonald’s

  3.5 – 1,035 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 61107

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Reviews

Emmaline Liu
The manager was very nice and they work efficiently. My fries took longer than expected but he let me know the situation right away. I don’t mind the wait especially since they have the monopoly promotion going on and is crazy busy. I’m glad to see a manager who is great at communication
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José Armando Morales
It’s too stupid that I’ve been here for more than 30 minutes and the morning employees are talking to each other and none of them take the trouble to make my order, they should solve it, the employee’s name is Bryanna
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Cassidy Huffman
THEY GAVE ME A PINK BURGER EVEN THOUGH THEIR STOVES ARE TIMED. I come here very often. The morning shift is ALWAYS helpful, but since the bald man with tattoos started working nights these past few months, I have had to come back countless times to get my food remade. Tonight, I ordered a #3 sub mac sauce. My roommate had another #3. When I went to eat my burger I took a bite and luckily before I chewed I saw how bright pink everything except the outside was. I asked for my money back as it could’ve made me sick, and the man told me he encourages me to call “corporate” which, this is a franchise location, so…. But I very very rarely complain at fast food as long as things get taken care of. We all make mistakes, but there is no reason to refuse to give me my money back when you could’ve made me sick as a dog.
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Britny Stepp
I wondered why my coffee tasted so gross. It was full of grounds. There’s no excuse for this. Incompetent workers want paid so much, they should do their job without making your meal disgusting because they’re lazy and nasty. Inflation has prices too high to get cold food and nasty coffee.
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Joshua Manring
I thought I had been to the worst McDonalds in Evansville, WI. This one tops it. First fires were brown, soggy, and cold. The fresh fries they made us were hot but brown. Tasted like fish. I’m pretty sure the oil hasn’t been changed in a long time. Our drinks were wrong. The ketchup was bright orange and bubbly from the counter. Really terrible.
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Lisa L
The McDonalds on Mulford Road in Rockford, IL is by far the best McDonalds in town and the best one I’ve ever been to anywhere. Usually McDonalds is not that great and it is management’s fault because the employees are not trained properly. I was a Crew Trainer in the ’80’s for another chain restaurant, was a restaurant server for years and I was a Mystery Shopper specifically looking for all the possible things employees were doing right and what they were doing wrong and the cleanliness of the stores, etc. I KNOW customer service and the importance of doing things properly. For this McDonalds (I almost always go through drive-thru) I would actually use the word outstanding to describe the employees and their attitudes! They are mostly adults and some have worked there a long time. Everything is great from getting the order correct the first time, to how fast the service is and always with a pleasant friendly attitude to ALWAYS there being a napkin in the bag- a rare luxury for a lot of places. I make sure I compliment them on something or joke or say something nice to the person. The management must really be good to have such a great team that has been there so long. I love going there!
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Kel Eliz
In line 20 minutes called 5 times before they answered only 2 people working i said the owner should hire more people very sad you understaffed then the lady 3.57 pm hangs up on you how professional
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Scott Magnuson
Bait and switch…. Orange juice I ordered was watered down. The only solution that was offered to me was another drink. They gladly gave me a dollar soda with no refund of the up charge of the large orange juice I ordered. I was told by the drive-through employee that I could wait for the orange juice, but not given an idea of the timeframe that it would take. When I asked for a refund to the up charge, she insisted that this was the only way this could be resolved was to take the soda. Service was terrible. Tried to call the store manager after leaving, it went to voicemail with no return call. This McDonald’s is owned by one owner and owns many in Northern Illinois and southern Wisconsin. I will no longer be going to McDonald’s that this owner has because of this.
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Patricia Haney
Walked in Female manager and 2 younger female employees joking around in drive thru. I look at screen pull out my purse still no one approach me. Pull out my money and wait watching still no one approach me laughter continues looking right at me. I turn use the lady’s room and left to sit and right this review. Shame when I was young I wore my McDonald’s Crew Chief authority with respect. Times and people have changed…not for the better….
Well, 3 years later and with COVID money used well. And and a older crew I must say, I’m impressed. Its nice to see people smiling getting along and greeting and taking care of customers. As for the food, it’s better than before. But I can tell we’re not serving it fresh off the grill anymore. Hardly anyone anymore are. The one’s that do are making the $$$. Society has come to realize, yes wr want fast food but good food… fast bucks to up chuck… is where we are. Slow down..
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Michelle Slowik
I took my son and his friends there for happy meals. There were 9 kids and 3 adults. I asked to order at the counter instead of the kiosk because the kiosks are SO slow. I was told no. I had to beg for someone to take our order. The lady who finally took our order was very quick and helpful and even brought the food to our table. But why do I have to beg to get someone to take my order JUST because I came inside? I assume it’s because they don’t want you coming inside.

There are no napkins, ketchup, salt, or utensils out. 3 of the drinks were out
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