


Chipotle Fargo – Prairie Stone is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Fargo, ND
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Reviews
The food was great, no issues there at all and the employees were quick, although the cashier didn’t ask if we wanted anything to drink.
There was at least 6 employees, one on a meal break, and others kept wandering over to chat with the employee and their significant other instead of cleaning.
Go here if you want, Chipotle is still Chipotle it was 25 dollars for 2
Now today, I order a pick up for 1210PM. I get there at 12:08PM. They are visibly NOT understaffed and when I first walked in it was not busy. As the time passed more people were waiting for pick up orders. I waited, waited waited, until I finally asked the lady working the pick up line if they had my burrito ready- she said she would work on it. She continued to make multiple other orders ahead of mine, some for people who had pick up times after me. It was ONE BURRITO. I waited 30 minutes before I finally just walked out. Wasted my gas and my lunch going there. Nobody said “sorry running behind” or anything, just nothing. The customer service was awful. There was a cook in the food area on her phone while they’re backed up to all hell. There were people coming in through the regular line getting their food faster and finishing their meals while multiple people at the pick up line were still waiting. What is the point of placing a pick up order for a specific pick up time if its not going to happen even REMOTELY close to that time?
After my first bad experience here I gave them another chance, I know one off things happen. Now I know I won’t be changing them again.
If I could give 0 stars I would.
The chicken was actually juicy and tasted good, but not good enough to redeem all the negative aspects! Hard pass on stopping there ever again!
When our order was finally made, it was quietly set on a random shelf—not the designated online pickup shelf—and no one called our name or said a word. If I hadn’t been closely watching the line and recognized what they were packing, we’d still be standing there. Same thing happened to the woman ahead of me—she had to go ask, and they just handed her a bag that had been sitting out.
Meanwhile, multiple people walked in, got in line to order, and left after seeing how painfully slow it was. Each burrito was taking 7–8 minutes to make. At that rate, you could starve while waiting.
Every table in the restaurant was filthy—covered in food, trash, and wrappers. Lemonades and juices were empty. No staff member acknowledged the delays, gave an update, or offered a simple apology. No sense of urgency from anyone. It was a mess—poorly run, disorganized, and completely lacking basic customer service. Won’t be back.