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Welcome to your Anna Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 513 S Central Expy, Anna, TX 75409
Phone: (469) 840-4454
Website: https://www.chick-fil-a.com/locations/tx/anna-town-center?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Related Web Results
Anna Town Center | Chick-fil-A
Anna Town Center. 513 S Central Expy. Anna, TX 75409.
Chick-fil-A Anna Town Center | Anna TX – Facebook
Mar 2, 2026 · · · 18 · 3 · Chick-fil-A Anna Town Center. Mar 2 · Our FAVORITE day of the week is finally here! ✨ Tomorrow from 12–1PM, we’re pouring …
Chick-fil-A Anna Town Center (@annachickfila) – Instagram
OPEN 6AM-10PM Mon-Sat! ❤️ 469-840-4454☎️ · Photo by Chick-fil-A Anna Town Center on March 02, 2026.
Last Updates
Reviews
Tinashe Chaps
I never imagined I would be writing something like this about Chick-fil-A, especially the Anna Town Center location. I am genuinely heartbroken, disappointed, and honestly disgusted.
On February 16, 2026 at 7:24 PM, I placed a mobile order (Drive-Thru #330157576) from Chick-fil-A Anna Town Center #04191, located at 513 S Central Expy, Anna, TX 75409. One of the items in that order was a fruit cup for my young daughter. I trusted Chick-fil-A to provide clean, fresh food, especially for children. She ate almost the entire cup, and just as she reached the bottom, she found a dead insect inside the container. As a parent, the shock and disgust in that moment is something I will not forget.
I tried to handle this privately and respectfully. I emailed Customer Support, but the email bounced back. I then drove to the store on Tuesday around 4 PM and spoke with a manager named Lovely. I showed her the cup with the insect still inside and asked for the area manager to contact me.
As of today, I have not heard anything. No phone call. No email. No follow-up of any kind.
What hurts the most is not just the bug itself, but the complete lack of concern afterward. The silence tells me that no one has taken the time to investigate this. If my daughter found the insect after eating almost the entire fruit cup, how many more of these could still be sitting in their refrigerator or being handed out to other customers. The idea that a possibly contaminated batch may still be served to families and children is extremely upsetting and absolutely unacceptable.
I truly did not want to write a public review. I wanted to resolve this directly with the restaurant. I believed Chick-fil-A would care enough to take a legitimate food safety concern seriously. But the lack of any response makes it clear that my concern is not a priority.
I understand that one customer taking their business elsewhere will not affect their bottom line. But this experience has left me with no choice. I cannot continue to support a location that does not show basic responsibility when it comes to food safety and customer well-being.
I hope this review motivates someone at this location to finally take responsibility, investigate this issue, and ensure no other family has to go through this.
… moreOn February 16, 2026 at 7:24 PM, I placed a mobile order (Drive-Thru #330157576) from Chick-fil-A Anna Town Center #04191, located at 513 S Central Expy, Anna, TX 75409. One of the items in that order was a fruit cup for my young daughter. I trusted Chick-fil-A to provide clean, fresh food, especially for children. She ate almost the entire cup, and just as she reached the bottom, she found a dead insect inside the container. As a parent, the shock and disgust in that moment is something I will not forget.
I tried to handle this privately and respectfully. I emailed Customer Support, but the email bounced back. I then drove to the store on Tuesday around 4 PM and spoke with a manager named Lovely. I showed her the cup with the insect still inside and asked for the area manager to contact me.
As of today, I have not heard anything. No phone call. No email. No follow-up of any kind.
What hurts the most is not just the bug itself, but the complete lack of concern afterward. The silence tells me that no one has taken the time to investigate this. If my daughter found the insect after eating almost the entire fruit cup, how many more of these could still be sitting in their refrigerator or being handed out to other customers. The idea that a possibly contaminated batch may still be served to families and children is extremely upsetting and absolutely unacceptable.
I truly did not want to write a public review. I wanted to resolve this directly with the restaurant. I believed Chick-fil-A would care enough to take a legitimate food safety concern seriously. But the lack of any response makes it clear that my concern is not a priority.
I understand that one customer taking their business elsewhere will not affect their bottom line. But this experience has left me with no choice. I cannot continue to support a location that does not show basic responsibility when it comes to food safety and customer well-being.
I hope this review motivates someone at this location to finally take responsibility, investigate this issue, and ensure no other family has to go through this.
Timothy Lyle
Just left there ordered a Cobb salad with Avocado wrench dressing. For chicken strips Waffle fries. Salad had corn in it like it was made to be a Southwest salad didn’t get my dressing at all. Very disappointed
… moreAnna Verba
I ordered two of the same burgers (#7), but instead I received a spicy burger that I unfortunately could not eat. I don’t like spicy food, and after trying it I even felt unwell.
I visited in the evening and noticed that the restaurant was not very busy, as there were not many guests inside. My order was prepared quickly, which at first made me happy, but it turned out they had simply given me someone else’s burger — even the name on it was not mine.
This was very unpleasant.
… moreI visited in the evening and noticed that the restaurant was not very busy, as there were not many guests inside. My order was prepared quickly, which at first made me happy, but it turned out they had simply given me someone else’s burger — even the name on it was not mine.
This was very unpleasant.
Manoj Bhandari
“The service was outstanding. Carole, who was working in the dining area, was exceptionally hospitable and attentive. I’ve never experienced this level of warmth and professionalism at any other fast-food chain. Truly impressive service—highly recommended!”
… moreJenny Leary
I come to this location weekly and for the past month the mobile service has been awful. Today I spent 15 mins waiting for a kids meal and salad, I can’t tell you how many cars left before someone asked what my name was. I stayed there for another 7mins before a second employee asked for my name, I overhear someone say they “accidentally pushed mine through”…accidents happen, but they must hate my name for it to happen to me now 3 times. They gave me my order without saying sorry for the wait, he’s a $5 voucher, we threw in a cookie for your trouble…nothing nada! I try and shake it off, but when I get home my salad was 95% romaine butts and they forgot my straw!
… moreJessica Mendez
We go to this location often and it’s hit or miss. There are times where everything is perfect, and there are also times where it takes a long time to get our food even with ordering ahead. It’s happened to us multiple times already that we get home and none of the kids meals have the toys. Very frustrating when you are trying to eat dinner and the kids are excited to check out the toy as well but there’s none.
… moreDj Phoenycx
My kids love chick fil a. Live in Melissa and will drive the extra few minutes to go to the McKinney location.. just finished lunch at the Anna location and my husband’s French fries were actually burnt 🙁 never heard him complain about his meal before but also never experienced burnt French fries being served before!
We were missing my salad and chick fil a sauce in the order. They were very nice and brought the sauce and salad over to the table right away.
Also, a little odd I had to wait in the woman’s bathroom as all 3 stalls were filled by chik fil a employees..
… moreWe were missing my salad and chick fil a sauce in the order. They were very nice and brought the sauce and salad over to the table right away.
Also, a little odd I had to wait in the woman’s bathroom as all 3 stalls were filled by chik fil a employees..
LC Travel
Let’s talk “Mobile Thru”
I order from this location twice a week on the way to work. I almost always do carry out in the mobile app.
The last few times I tried mobile thru
You order ahead, pull into the outside lane and scan a QR code and pull around.
Supposed to save time?
5 total trips in the last three weeks and all doing mobile thru
EVERY single time I’ve waited and watched car after car go through the regular drive through and get their food and people walk in and out doing carry out before I get mine.
It’s inefficient. Tuesday I waited 7 minutes and I counted 12 cars go through the drive thru next to me. Monday I waited 5 minutes and the drive thru was empty and I watched 7 cars pull in, order, pull up and then drive away before I got my order
And I had ordered ahead
This needs to get addressed!
… moreI order from this location twice a week on the way to work. I almost always do carry out in the mobile app.
The last few times I tried mobile thru
You order ahead, pull into the outside lane and scan a QR code and pull around.
Supposed to save time?
5 total trips in the last three weeks and all doing mobile thru
EVERY single time I’ve waited and watched car after car go through the regular drive through and get their food and people walk in and out doing carry out before I get mine.
It’s inefficient. Tuesday I waited 7 minutes and I counted 12 cars go through the drive thru next to me. Monday I waited 5 minutes and the drive thru was empty and I watched 7 cars pull in, order, pull up and then drive away before I got my order
And I had ordered ahead
This needs to get addressed!
Kinley Proctor
I had left my purse at this location. I drove 30 minutes away before I realized I no longer had it with me. I gave them a call and was transferred to Chris their team lead. He said that he would check their lost and found and put me on hold. After 10 minutes of being on hold, I was hung up on. When I tried to call back it kept going straight to voicemail as if they were immediately hanging up the phone. Drove 30 minutes back and sure enough they still had it. It was right in front of the phone the whole time!
… moreJoshua Overton
Food was good here but we had to wait forever for our food. This is not typical of a Chic-Fil-A. We live in Oklahoma and were passing through and stopped with our kids. Aside from the time it took to get our food it was a good experience.
… more