West Mountain Hakuba

  4.2 – 83 reviews   • Japanese restaurant

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✔️Dinner ✔️Dine in West Mountain Hakuba Japan

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Reservations: tablecheck.com

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West Mountain Hakuba is a small but inviting eatery that strongly advises making reservations … 3020-1100, Hokujo, Hakuba, Kitaazumi District, Nagano 399-9301, …

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Reviews

Bella Seo
Genuinely the most disappointing meal I’ve had in all of Japan.

The sushi was essentially two layers of rice with the tiniest possible smear of fish. The spicy tuna roll was clearly made with canned tuna and the amount of tuna in the sushi was the same size as the cucumber. The prawn in the prawn roll was overcooked and completely lacked any crispiness. The prawn was essentially just batter (please refer to photo 1 and 2 attached). The sukiyaki arrived with about 5–6 thin slices of beef, one lonely piece of tofu and barely any broth. The chicken BBQ was just pieces of chicken with some cabbage (3rd photo).

To add salt to the wound, this place is ridiculously overpriced. I understand that Hakuba comes with a bit of a “snow tax,” but charging 1,600–1,800 yen for four pieces of what they are passing off as sushi is day light robbery. More than happy to pay a premium for quality but this place is clearly targeting tourists who don’t know better.

Posting this as a PSA so others don’t make the same mistake of booking this restaurant based on the 4.3 google review. The 5-star reviews are baffling and honestly hard to believe unless they’ve been paid to lie or they’ve been written by people who have never eaten Japanese food before.
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Jade Stewart
Amazing food, it is a little more expensive than your typical restaurant in echoland, but so worth it for the quality of the sushi. The time and effort these chefs put in does not go unnoticed, if you are looking for a good sushi spot in Hakuba this place is incredible!
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Rodney Kim
I went in fully aware of Hakuba pricing and was more than happy to pay a premium if the food justified it. Unfortunately, this was a clear display of how to charge a lot while delivering very little.

The sushi set was particularly impressive in its restraint: four pieces for $17 AUD, each constructed with an ambitious quantity of rice and a barely detectable amount of came from a can. The rice-to-fish ratio was so skewed it felt almost experimental.

The beef sukiyaki ($49 AUD) followed a similar minimalist philosophy. Five thin slices of beef, a few pieces of cabbage, and none of the depth, richness, or balance that defines the dish. It was less “sukiyaki” and more a conceptual suggestion of one.

Even the miso soup managed to disappoint. At $5, it arrived with a couple of tofu cubes and instant seaweed, offering the comforting flavour profile of warm, salty water. Consistency is important, I suppose.

The mochi dessert was the standout – largely because it clearly wasn’t made in-house, which in itself says more than I need to.

I’m genuinely confused by the number of 5-star reviews. Everyone is entitled to their opinion, but my experience could not have been more different. I walked in thinking, “It’s expensive, but if it’s good, that’s fine.”
It was expensive. That was the most impressive part.

Posting this to save others the time and money. Hakuba has plenty of places that justify the premium. This isn’t one of them.
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Joshua
I don’t often use the word “magical”. But this meal was one for the memory books.

The sheer depth and richness of taste, the freshness of the food and the beautiful ambience, made it an amazing experience. The wagyu sukiyaki was phenomenal, as was the prawn rolls. Fresh sushi too.

Good food, great friendly service. Bit pricey but you get what you pay for.
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Thao Oakey
Tiny restaurant so must book. Note that “tables” are actually on the floor (!) not great for older people I expect. We sat at counter and had the best Sukiyaki – soo soo good. For the uninitiated they helpfully provided a card with instructions in english on how to let the meat cook and then dip in egg. Awesome.
The sushi was only passable but seemed like the waitress was also the sushi chef that night -? so not sure if this is normal. I was a bit perturbed to hear that the tuna came from Taiwan – why? surely local is fresher and better ?
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Jennifer Danalevich
Very overpriced for the quality of the food. You can get much higher quality food and larger portions for a quarter of the price elsewhere. We spent $40-50 USD per person when we’ve been averaging $7-$15 USD per person and eating very well. I got a hot sake (the only one on the menu) and it was very acidic/tasted like rubbing alcohol. The sushi was very average and was predominately rice. The other food (miso, edamame, sukiyaki) was fine.
The atmosphere is nice as long as there are no extremely loud neighboring groups, which unfortunately we did have.
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Parker Lathrop
We had a great experience…great service, the sushi quality was great. Would recommend. Tranquil setting to dine.
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Bel
Enjoyed our meal. I recommend dinner here and will return next time we are in Echoland.
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Alana Freeman
An authentic Japanese restaurant with an English menu. Would certainly come back. Some tables have seats on the ground where you sit traditionally and others at the bar/preparation area. Only 13 people can comfortably fit in the restaurant so you need to make a booking unless you’re traveling solo. Sushi is prepared fresh in front of you. Sake is soo yummy and mochi is off the chain.
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QM Travels
Beautiful, intimate space with thoughtfully prepared and delicious food. The menu is small, but impeccable food. We mainly had small plates and some nigiri. Get a reservation ahead of time.
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