Since it was founded in 1958 as a single pancake house in Ohio, Perkins today has nearly 300 restaurants in 32 states and Canada, of which approximately 85 are company-owned. Committed to delivering 100% satisfaction through service excellence and positive dining experiences, the brand embraces a Kindness Served Daily philosophy.
Kid-friendly chain known for baked goods, breakfasts & other standards in dinerlike digs.
Address and Contact Information
Address: 825 N 27th St, Billings, MT 59101
Phone: (406) 201-9035
Website: https://perkinsrestaurants.com/locations/us/mt/billings/825-n-27th-street
Menu Photos
Order and Reservations
Order: Order online
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Home | Perkins American Food Co.
The $10.99 Burger, Fries and Pie combo is back · Pie Pancakes · French Silk Hot Chocolate & Cold Brew · NEW Family Meals · Our Locations · Build-A-Breakfast.
Reviews
Wendy M
2nd experience ruined any positive impact my first order had. This order took a ridiculously long time and the food was sub par at best. At least I know where not to order from now on as reheated food because the driver has many orders to deliver before yours is unacceptable. We should not have to pay an expedited fee to get food in a reasonable amount of time. Like before the mashed potatoes turn into wallpaper paste. I ordered the same thing both times and got wildly different meals, at least the first was edible. Maybe add a spoon of gravy rather than an entire bag of peas and carrots next time.
… moreJohn
I haven’t been into perkins for a bit but decided to try it again on 1/15. I was greeted right away with warm friendly smiles (a big improvement from the last time I was there). I was seated very quickly and had my drink order taken. Perkins has the best coffee but I tried a new French silk hot chocolate. It was amazing. I got my usual hearty man’s but noticed they have a burger and pie deal that I will be trying this week. Thank you for the amazing service and food. P.s. the bathrooms are MUCH better since I was here last.
… moreDel Kuntz
Since Perkins corporate has taken over this store the service has been severely lacking!! There is seldom a host/hostess to greet patrons and patrons have to wait to even be greeted. Then when patrons leave to pay they have to wait and wonder if someone is going to cash them out. When I say the service is lacking I’m not referring to the wait staff. They are awesome, despite the fact that there are too few at any given time. For example, when the store opens there is only one server and a second does not arrive until 9 am. Because of this there have been many times I have been on a waiting list with half a dozen or so other patrons just to be seated for breakfast. There used to be busses to assist the wait staff but that has been eliminated so the one or two wait personnel are expected to buss their own tables and serve their customers with a smile. I have patronized this Perkins for years and have seen it go from a pleasant atmosphere for patrons and staff to hearing patrons mumble about lack of service and staff complain about lack of company support. I have seen valuable, previously loyal staff leave due to the present conditions and go elsewhere. Things need to change!! This store is severely understaffed to the degree that the present manager has been known to be on duty from open to close on numerous occasions. What staff is on duty work hard to take care of patrons and make their visit pleasant.
… moreTracy Adams
I went here on Christmas with my daughter. They were so busy yet everyone smiled and was in great moods. We had a small wait before we were seated but we got greeted immediately and drinks just as fast. The food took a minute but came out hot and so delicious. Those workers worked so hard to give everyone great service and made it a wonderful Christmas experience. I can’t forget about the pie either!!!! It was so fresh and plated so perfectly. Thank you for a great time.
… moreSteven Rank
I would just visiting Billings Montana when I came across Perkins. I was pleasantly surprised at how fast I was seated provided the menu and coffee. The food came out within a reasonable amount of time and there is plenty of it. You definitely don’t leave you’re hungry. And I did happen to buy one of their guilty pleasures, homemade apple pie. It was everything I expected.
… moreBarbara
I quit going to the downtown perkins cuz there was always some choice folks around but I had an appointment today and let me tell you I will be back. When I first walked in I was greeted with friendly faces and a big welcome. It was nice alot of places don’t do that anymore. They were a little busy and I had to wait about five minutes. When I say they were hustling all around it doesn’t even cover it. They had everyone working together like a machine. I was so impressed that I will be coming back in. They have a new sign in machine so it’s easy to get rewards their pie looked so fresh and delicious. I do miss the éclairs but I found the peanut butter drop delightful. I was treated so nicely. Alot of places have forgotten hospitality but I was astonished and the amazing way I was treated. Thank you perkins for a really wonderful experience and a good place to eat.
… moreJellybeans
I go here often with my family. It has always been good but recently it has been amazing. The staff seem happier and they take care of payment at our table. The food is so good and hot. Their options they have seem to be more than before and the turkey gobbler is the best. The employees are always so happy and the little one in the front is hilarious. Keep it up you guys are amazing and I will be back for sure.
… moreSue
This restaurant has the friendliest staff. The food is good but the people who work there are phenomenal. They greeted us with warm smiles which was needed as this was the forst place we stopped after my dad passed. It’s amazing that you are so close and are willing to accommodate everyone who comes in. The empathy the staff showed us was beyond compare. Thank you so much for making a sad day better.
… moreDesiree Blake
Over 10 times we’ve tried calling to make to go orders and they deliberately ignore the phone. When we went inside we had to wait 10 minutes for someone to acknowledge us. When we asked about the phone we were told “In house guests are the ones that matter that’s how we’re trained”. There was 5 tables in the whole place max.
… moreAngie Cook
We went to Perkins downtown Billings on Friday night December 9th 2026. The waiter whose name was Sophia was absolutely awesome. Food was great good proportions. Service was excellent There was a guy sitting near us look very down. Sophia was very kind and compassionate to him. His wife was in the hospital fighting bone cancer. You could till he was choked up, due to the heartfelt service he received.
… more