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Home of craveable craft burgers, bottomless sides and beverages, and a welcoming place to gather with family and friends. Red Robin is where you can take a well-earned break, relax, and feel taken care of. From burgers, sandwiches and satisfying entrees beyond the bun, to fresh-made salads, desserts, margaritas and creative mocktails, there’s something for every appetite, at an affordable price. Whether you’re dining in, taking it to-go, or catering a business event or birthday party, Red Robin is where great food and great moments come together. Don’t forget to try our $9.99 Big Yummm Burger Deal, with a double burger, bottomless side & beverage, available at participating locations. See our website for terms & conditions.
Chain for gourmet burgers & other American comfort fare.
Address and Contact Information
Address: 20001 Century Blvd, Germantown, MD 20874
Phone: (301) 528-0065
Website: http://www.redrobin.com/locations/md/germantown/germantown-156
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Red Robin Gourmet Burgers, Germantown. 549 likes · 9 talking about this · 16475 were here. Home of the outrageously delicious burgers with the always…
Reviews
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I haven’t been here in years but Roo is a amazing hostess! She was very welcoming and helpful with ordering dinner for my of 6+. We got the family bundle, 6 burgers chicken or beef, family size fries, and 5 side of your choice and small “10” pizza. The the up-charge for the bacon is 3.99, which is kinda high since its supposed one of the sides. The location presented clean and wasn’t a long wait which is what my family needed. There is ample space to dine in. There is a bar area that has tvs . Ask for Roo! Come here if you need fast meal with a little better quality. Update, my daughter, 7, didn’t like the pizza.
… moreJohn Majane
Went to Red Robin Tuesday. Due to a lack of ceiling the noise level is very high. Service was a bit spotty, might have been due to the crowd and low number of servers. We made our orders for drinks and food. The server was very pleasant. The soft drinks and water came fast but we waited for about 10 minutes for our beers. The burgers and a wrap came out shortly thereafter. The orders were correct. Burgers were great but the fries were just warm and obviously precooked. They tasted good though. Overall a good meal and I would go back again.
… moreGwendolyn Cannon-Jenkins
Our waitress June was the best, she was a delight to be around. We got burgers, wings, fries, and drinks and everything was perfect. My burger with egg was cooked to perfection Thanks for the excellent service and food.
… moreBrittany DeHaven
My fiancé and I had an early morning appointment in Rockville, Md and thought we’d stop in at the Germantown, Maryland location before driving an hour back home. We were extremely disappointed to find that our usual choices had been removed from the menu. My fiancé usually gets the Scorpio Burger and I usually go for the Southern Charm. I ended up getting a basic bacon cheeseburger as nothing else on the menu jumped out at me. I will give the food a 3 star rating beings it was not undercooked or anything. It was just a menu change that I assume is corporate wide and out of this specific location’s control.
Let me get into my experience with this specific location. As soon as we entered the door and were seated we were greeted with loud whistling. We were seated in the bar area. We noticed the whistling was coming from the associate cleaning behind the bar. I told my fiancé that when our server came we would ask that they have their fellow co worker stop whistling to EVERY song that came on. Unfortunately, after several moments the whistler approached our table and introduced themselves as our server. We ordered our drinks and an appetizer. When our drinks were brought to us, I was brought a regular coke rather than a Diet Coke as requested. We ordered our meal as well. Not what we favored, but settled for something so we could eat, drive our hour long trip home, and go to bed as we had been up all night from work. My fiancé finished his drink prior to finishing his meal and was never offered a refill. We had to request a refill. When my drink was replaced and when he received his refill we were not given new glasses. I personally have never ate somewhere where they did not bring out a fresh clean cup. That was new to me. Our server never once removed our trash from our appetizer. Again, I’m use to servers approaching several times saying “Here, let me get this out of your way.” and removing dirty dishes/ trash. Needless to say the service receives a one star because of this. The atmosphere receives a one star as well due to the endlessly loud whistling we had to hear the whole time we ate.
The little machine we paid for our meal on gave a small survey and asked if a manager came to our table to introduce themselves. No, this did not happen. Normally I wouldn’t have cared, but it would have been nice to express our concerns in real time. It also asked if we were offered endless fries. Of course not. We were not offered refills let alone more fries.
Aside from this, I hope the Southern Charm returns!! I also miss the old award system Red Robin had. After so many burgers I’d receive a free one or a deal on one. Again, I know this is a corporate wide ordeal that changed years ago.
Thank you to the young man that brought our food out to us when it was done. All he did was bring it out, but he seemed polite. This was probably the highlight of the whole visit.
The receipt in my email mentioned our severs name was Zayna. So, Zayna, if you were wondering why you had a 0% tip. Your whistling was disturbing. The lack of refills and trash removal were effected as well.
… moreLet me get into my experience with this specific location. As soon as we entered the door and were seated we were greeted with loud whistling. We were seated in the bar area. We noticed the whistling was coming from the associate cleaning behind the bar. I told my fiancé that when our server came we would ask that they have their fellow co worker stop whistling to EVERY song that came on. Unfortunately, after several moments the whistler approached our table and introduced themselves as our server. We ordered our drinks and an appetizer. When our drinks were brought to us, I was brought a regular coke rather than a Diet Coke as requested. We ordered our meal as well. Not what we favored, but settled for something so we could eat, drive our hour long trip home, and go to bed as we had been up all night from work. My fiancé finished his drink prior to finishing his meal and was never offered a refill. We had to request a refill. When my drink was replaced and when he received his refill we were not given new glasses. I personally have never ate somewhere where they did not bring out a fresh clean cup. That was new to me. Our server never once removed our trash from our appetizer. Again, I’m use to servers approaching several times saying “Here, let me get this out of your way.” and removing dirty dishes/ trash. Needless to say the service receives a one star because of this. The atmosphere receives a one star as well due to the endlessly loud whistling we had to hear the whole time we ate.
The little machine we paid for our meal on gave a small survey and asked if a manager came to our table to introduce themselves. No, this did not happen. Normally I wouldn’t have cared, but it would have been nice to express our concerns in real time. It also asked if we were offered endless fries. Of course not. We were not offered refills let alone more fries.
Aside from this, I hope the Southern Charm returns!! I also miss the old award system Red Robin had. After so many burgers I’d receive a free one or a deal on one. Again, I know this is a corporate wide ordeal that changed years ago.
Thank you to the young man that brought our food out to us when it was done. All he did was bring it out, but he seemed polite. This was probably the highlight of the whole visit.
The receipt in my email mentioned our severs name was Zayna. So, Zayna, if you were wondering why you had a 0% tip. Your whistling was disturbing. The lack of refills and trash removal were effected as well.
Karen Moya
Our service Seth was as fast as sonic, I blinked and my refill was back. He was also very nice and attentive as well overall made it a great experience!
… moreNina Holden
Zayna was our server. Impressive, polite, helpful, knew the menu and attentive. When not attending a table I noticed she was busy tending to business-related activities; not standing around chatting or on her phone.
She was so good, we asked to speak to the Manager. Brad, the Manager responded promptly. He was pleasant, listened to comments and was genuinely pleased to hear such good feedback.
They even wrapped the Red Robin mascot like a mummy. It added that extra bit of fun to the atmosphere. Lovely experience.
… moreShe was so good, we asked to speak to the Manager. Brad, the Manager responded promptly. He was pleasant, listened to comments and was genuinely pleased to hear such good feedback.
They even wrapped the Red Robin mascot like a mummy. It added that extra bit of fun to the atmosphere. Lovely experience.
Ed Vigezzi
We came in late on a Wednesday evening and it was relatively empty. The hostess was quick to see us and our server arrived quickly thereafter
It’s been a while since I have eaten here, Probably five years. We ordered a glass of wine and a Spiked Freckled Lemonade. For dinner tonight we each had the Red Robin Gourmet Cheeseburger with fries. Food came out quickly, cooked as ordered and a pretty tasty burger. To finish we had the Mountain High Mudd Pie. Yummy!
Our server was excellent. Checked in frequently and was quick to get us our food and drinks.
Checking out was simple as you use the kiosk on the table.
Overall a good of meal with good service.
… moreIt’s been a while since I have eaten here, Probably five years. We ordered a glass of wine and a Spiked Freckled Lemonade. For dinner tonight we each had the Red Robin Gourmet Cheeseburger with fries. Food came out quickly, cooked as ordered and a pretty tasty burger. To finish we had the Mountain High Mudd Pie. Yummy!
Our server was excellent. Checked in frequently and was quick to get us our food and drinks.
Checking out was simple as you use the kiosk on the table.
Overall a good of meal with good service.
Brian Rudolph
I want to thank the general manager of Red Robin Germantown for having such a great manager, Mr. Nelson, who took good care of me regarding a situation that had to do with an expired gift card. I did not know that they expire and so I came in shortly after it expired and instead of the manager going by the letter of the law, Wackens Nelson went by the “spirit of the law” and made an exception to honor the $25 gift card. I actually got the gift card from another customer of yours when I found a very precious crucifix on the floor of the Red Robin restaurant. I gave my information to the front and when the customer called your Germantown location, they gave my number to the individual and I was able to get the cross back to the grateful person. They were so happy! In return, they gave me a couple of gift cards and I proudly used them. But when I tried to use the $25 gift card unfortunately I was told by the server that it expired.
Because I had such a good experience with the manager and the way he handled it, it only made me want to continue to come back to the restaurant and give you my business. It’s the little things like this that actually make a big impression and I really appreciate the man’s kindness and understanding to the situation. He was aware of the loss of the cross by that customer and he was happy to meet the person who recovered it for the Red Robin customer.
Please let your employee know that there are people like me who appreciate such fine individuals like Mr. Nelson. Keep up the good work.
… moreBecause I had such a good experience with the manager and the way he handled it, it only made me want to continue to come back to the restaurant and give you my business. It’s the little things like this that actually make a big impression and I really appreciate the man’s kindness and understanding to the situation. He was aware of the loss of the cross by that customer and he was happy to meet the person who recovered it for the Red Robin customer.
Please let your employee know that there are people like me who appreciate such fine individuals like Mr. Nelson. Keep up the good work.
christopher triebsch
Great service! Mia was our server. She was friendly and helpful, She made our night better. Fast refills on sides and good impossible burgers for vegetarians.
… moreDeAndre’ Jackson
Came here for a date night and our server Jordan was awesome! He’s super helpful and quick. We enjoyed our drinks and food here. One drink tastes like a pink Starburst with carbonation. My favorite burger is the madlove burger but I enjoyed others as well.
… more