Ehsan Asadi
I had to wait for 20 minutes to get my online that was supposed to be ready asap. Then when I got home I noticed they missed a bunch of items from my order. I had to call them and wait for another 10 minutes and at the end their best offer was we can just refund $5 back. If I had to buy those items separately it would be about $10. Ignore the fact, now we need to deal with not having enough food for all of us.
… moreAnnabelle Wright
I TYPICALLY love buffalo wild wings, food , atmosphere & all but this last visit of mine to the Aurora Location was not an experience I’d like to have ever again. I ordered take out & went to the bar top to grab a drink while I wait, I have just recently moved to Ohio from Arizona, when the manager.. Nathan, I was told his name was—came back out he refused to serve me since I have an Arizona ID, which has a expiration date of 2068, he didn’t ask me any questions about the ID like any good manager would, no solution, just a judgement call and a refusal to serve me. Ask anyone who knows or has seen an Arizona ID they know they have a crazy expiration date. If you don’t have access to a scanner to scan my ID to verify the legitimacy of it, I guess they are okay with losing business, and a bad review. I won’t be coming back here, at least not until I get an Ohio ID and stick it right in Nathan the managers face, i’m almost 23 years old, and shouldn’t have to deal with the inefficiency by this location, I wanted to tell him to get the police here to verify then, especially if they’re so underprepared for people who are recently just moved here , you’re telling me buffalo bar managers just go off of peoples faces and make their own judgement call? disgusting. May be being rude , but so would anyone after a long day & the simple want of one drink while waiting on food that was supposed to be done 20min ago, & on top of that anytime we order pick up/ uber , our order always has something wrong with it or missed from this location specifically… I was actually being generous, we waited for OVER AN HOUR. The people at the pick up counter were EXTREMELY RUDE to me , wish I caught her name. short , long hair, little girl. Spent $90, waited over an hour , to get COLD FOOD . Absolutely Ludacris.
… moreMichael Iannacone
After waiting 20 minutes past my promised pickup time, this is what I get? Nasty looking food that tasted like crap. Man this place fell off hard. Not pictured are 10 boneless wings and a chicken sandwich that weren’t much better. Man was I disappointed. Oh and that nasty Mac n cheese? $5.49. Crazy.
… moreHaley Marie Franklin
I’ve been picking up delivery orders from this location almost every day, and unfortunately the experience at this particular store is consistently frustrating. Every time I arrive, I have to wait at least 5 minutes just to find a receptionist or cashier to let them know I’m here for a pickup.
I’ve visited multiple Buffalo Wild Wings locations in different areas, and none of them operate like this. At this store, it’s very common to see 5–6 customers or delivery drivers waiting at the front with no one at the counter.
This creates unnecessary delays for everyone. Many people waiting often complain about the service and management because there is simply no staff available at the front.
A simple solution would be to have one dedicated person at the front counter to assist customers and delivery drivers with pickups. That would make the process much smoother and help improve the overall experience for everyone.
… moreAngie Fickert Paterek
The food really is not anything you will remember. The boneless wings were extremely salty. The salad tastes like bagged salad. It was a busy time because a football game was on. Our server was wonderful! She was attentive to us despite being busy. It was okay, but not a place we will actively seek out unless we want to watch a game.
… moreAnna Smith
Today was by far the worst I have ever had at this establishment. No management help to get orders out and kitchen help was nasty to the server/ bartender . I sat at my table for over 1.5 hrs before getting my food which was cold. I definitely will not be coming back and will be telling everyone not to eat or visit here any time soon . Very Disappointed in the handling of this establishment.
… moreMichael Robinson
Our server Bri was excellent, attentive courteous and professional. Our food arrived at our table HOT, the kitchen did forget to put lemon pepper on my wings. It wasn’t Our servers fault the manager brought our food out, he didn’t check ticket prior to bringing out the food. They gave me lemon pepper in a small cup to sprinkle on myself, not the same.☹️
… moreJasy Re
Went here for a simple quick meal. The waiter remembered our order off the top of his head. No writing, and got it correct. Wasn’t really friendly or a ppl person but definitely did not miss a beat on the order. Had to get someone’s attention just to be seated which kinda turned me off cause they were to busy socializing amongst each other. The food was fresh and tasted great but the service was not so hot.
… moreColton Maiden
horrible service, was here for an hour and ordered the unlimited wings, got one order of wings in that hour, didn’t get a single refill on my drink. forgot my fries, forgot my ranch. she double charged my card causing an even more expensive bill than expected. This is horrible, and i never regretted anything more in my life. Don’t come here, save yourselves.
… moreDebbie Stout
I have never had a burger from here before and its burnt and dry all around…very disappointed with my mushroom burger…I can’t taste the cheese or mushrooms either…I won’t be wasting my money here again…
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