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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 9881 Maple Grove Pkwy, Maple Grove, MN 55369
Phone: (763) 420-5173
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Maple Grove, MN
Chipotle Mexican Grill. 9881 Maple Grove Pkwy N Maple Grove, MN 55369. Near Maple Grove Pkwy & Hospital Dr. place icon. Get Directions · (763) 420-5173 · Order …
Chipotle Mexican Grill Locations in Maple Grove
Chipotle Maple Grove · 9881 Maple Grove Pkwy N ; Chipotle Arbor Lakes · 7750 Main St N ; Chipotle Rush Creek · 18800 70th Way North.
Chipotle Mexican Grill in Maple Grove, MN
Nearby Stores · Chipotle Mexican Grill. 7631 Jolly Ln, Brooklyn Park, MN, 55428. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 9881 Maple Grove Pkwy N, Maple …
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Reviews
Kim Jackson
I really enjoyed this location of chipotle. It was my first time visiting here. The staff was very friendly and nice. I did have to ask for extra meat to be able to get a normal amount. That’s my only problem with chipotle. It cost a lot and they are unwilling to put enough meat in. So I doubt I will be coming back to this location because I have found others that put enough in and I don’t have to pay extra. If there’s one thing that has hurt, the chipotle‘s business is the quality and amount of their meat. But other than that, the location was very clean and neat. If you want more business, give the right amount of meat!
… moreTyler Johnson
Of all the Chipotles I have been to,this is the best by far. Always a fast line, rarely mess up orders and they never run out of ingredients. i give 4 star instead of 5 because 1 time i got charged for something i never got but honestly it wasn’t really that big a deal. Still a goated chipotle
… moreSam Kvaz
I come here every single day yet when I asked for a water cup they said no we don’t give out water cups. I probably spent 1000+ dollars here. I trust them with my stomach yet they don’t trust me with a water cup. This is an absolute outrage.
… moreNicole Ivanova
If it were possible to give zero stars, I would do so without hesitation. Unfortunately, that option is unavailable, so one star will have to suffice.
My dear friend and I visited this Chipotle while passing through town, and I am making a sincere effort to phrase this politely; however, I can confidently say I have never felt so disregarded, disrespected, and dismissed as a paying customer. As someone who currently works in customer service, it is genuinely devastating to say how upsetting this experience was, and I feel compelled to make it known both to the staff at this location and to future diners.
Before writing this review, I took the time to read several others and was disheartened, though not surprised, to discover that I am far from the first individual to experience such unfair, unreasonable, and frankly disrespectful treatment here.
We arrived a few hours before closing (around 6:00 PM), with no unusual requests or expectations. Our goal was simple: two bowls and a quick departure. I ordered a chicken bowl with guacamole, while my friend, who this review is largely dedicated to, ordered a bowl with sofritas. Nothing out of the ordinary.
Unfortunately, the sofritas were running low, and instead of preparing a fresh batch or offering a reasonable portion, the employee scraped the very bottom of the container and provided what can only be described as a quarter of a spoonful, after consulting with a shorter woman standing beside him. It was genuinely baffling. One can only wonder whether this is the portion they would serve themselves, all while assuring us that it was “fine.”
At the register, I politely raised the issue, as it seemed unfair that we were paying the same price for drastically different portions. I simply asked, “Sorry to ask, but I barely received any protein in my bowl, would it be possible to get a little extra?” The cashier appeared unsure how to proceed and sought assistance.
At this point, the same shorter woman intervened, rudely demanding to know what the “problem” was. After hearing the explanation, she proceeded to look my friend up and down and, without provocation, began verbally targeting her. My friend, who was simply trying to pay, was bizarrely accused of “laughing at the situation,” which was entirely untrue and deeply inappropriate.
Eventually, someone who identified himself as the general manager approached. My friend calmly restated the exact same request I had made earlier. He agreed to help and informed us there would be a short wait, which we were more than willing to accommodate.
Despite this, the same woman remained nearby, glaring at us, and felt the need to rudely reiterate, yet again, that the wait would be 5–10 minutes. I politely acknowledged this, at which point she stormed off.
We waited briefly and were called back once things became busy. The wait itself was never the issue. When the general manager handed us the food, I thanked him sincerely, as the situation finally seemed resolved. Unfortunately, that is when he chose to inform us that he and his “team” did not appreciate us “causing a scene” and claimed that what we had requested was a seasonal special, a statement that was particularly confusing, given that sofritas are available year-round. He then curtly dismissed us.
In conclusion, the way my friend and I were treated, publicly and unnecessarily, was an absolute disgrace. I have never been made to feel so humiliated over such a trivial and reasonable request. It was only 6:00 PM, and we simply wanted dinner. Instead, we left feeling embarrassed, disrespected, and genuinely upset.
I sincerely hope management addresses this behavior, because no customer should leave a restaurant feeling this way.
… moreMy dear friend and I visited this Chipotle while passing through town, and I am making a sincere effort to phrase this politely; however, I can confidently say I have never felt so disregarded, disrespected, and dismissed as a paying customer. As someone who currently works in customer service, it is genuinely devastating to say how upsetting this experience was, and I feel compelled to make it known both to the staff at this location and to future diners.
Before writing this review, I took the time to read several others and was disheartened, though not surprised, to discover that I am far from the first individual to experience such unfair, unreasonable, and frankly disrespectful treatment here.
We arrived a few hours before closing (around 6:00 PM), with no unusual requests or expectations. Our goal was simple: two bowls and a quick departure. I ordered a chicken bowl with guacamole, while my friend, who this review is largely dedicated to, ordered a bowl with sofritas. Nothing out of the ordinary.
Unfortunately, the sofritas were running low, and instead of preparing a fresh batch or offering a reasonable portion, the employee scraped the very bottom of the container and provided what can only be described as a quarter of a spoonful, after consulting with a shorter woman standing beside him. It was genuinely baffling. One can only wonder whether this is the portion they would serve themselves, all while assuring us that it was “fine.”
At the register, I politely raised the issue, as it seemed unfair that we were paying the same price for drastically different portions. I simply asked, “Sorry to ask, but I barely received any protein in my bowl, would it be possible to get a little extra?” The cashier appeared unsure how to proceed and sought assistance.
At this point, the same shorter woman intervened, rudely demanding to know what the “problem” was. After hearing the explanation, she proceeded to look my friend up and down and, without provocation, began verbally targeting her. My friend, who was simply trying to pay, was bizarrely accused of “laughing at the situation,” which was entirely untrue and deeply inappropriate.
Eventually, someone who identified himself as the general manager approached. My friend calmly restated the exact same request I had made earlier. He agreed to help and informed us there would be a short wait, which we were more than willing to accommodate.
Despite this, the same woman remained nearby, glaring at us, and felt the need to rudely reiterate, yet again, that the wait would be 5–10 minutes. I politely acknowledged this, at which point she stormed off.
We waited briefly and were called back once things became busy. The wait itself was never the issue. When the general manager handed us the food, I thanked him sincerely, as the situation finally seemed resolved. Unfortunately, that is when he chose to inform us that he and his “team” did not appreciate us “causing a scene” and claimed that what we had requested was a seasonal special, a statement that was particularly confusing, given that sofritas are available year-round. He then curtly dismissed us.
In conclusion, the way my friend and I were treated, publicly and unnecessarily, was an absolute disgrace. I have never been made to feel so humiliated over such a trivial and reasonable request. It was only 6:00 PM, and we simply wanted dinner. Instead, we left feeling embarrassed, disrespected, and genuinely upset.
I sincerely hope management addresses this behavior, because no customer should leave a restaurant feeling this way.
amanda moldrem
I just tried to come here but they closed 40 minutes before the listed close times. They locked the doors as I was walking up to the doors very unprofessional.
… moreVaishnavi Aravilli
“Disgusting and unacceptable experience at Chipotle!”
I ordered Chipotle for a quick meal, but what I found in my bowl was horrifying. Halfway through my food, I discovered a fingernail in the bowl. Yes, a literal fingernail! This is absolutely unacceptable and a serious health concern. This is not only unsanitary but also shows a complete lack of quality control in their food preparation process. Chipotle needs to take food safety seriously and ensure something like this NEVER happens again.
Food safety isn’t optional—this experience has completely ruined my trust in this chain and has left me deeply disappointed.
… moreI ordered Chipotle for a quick meal, but what I found in my bowl was horrifying. Halfway through my food, I discovered a fingernail in the bowl. Yes, a literal fingernail! This is absolutely unacceptable and a serious health concern. This is not only unsanitary but also shows a complete lack of quality control in their food preparation process. Chipotle needs to take food safety seriously and ensure something like this NEVER happens again.
Food safety isn’t optional—this experience has completely ruined my trust in this chain and has left me deeply disappointed.
kari Majer
I ordered three bowls as it was the first time I’ve ever ordered chipotle before, and the staff were very rude and they were very rushed as I didn’t get everything I wanted. I was trying to tell them what else I wanted but they started closing the bowls before I could, and they asked multiple times if that was everything, when it was clearly not. Very unorganized and I will not be going to this location again.
… moreTom Lange
This location has vastly improved in the last year. There was a bad stretch for years but I’ll say they are back. Keep the portions consistently generous and I’ll bump it to a 5 star. Updated – yep Chipotle is officially back in 2025
… moreAustin Dennis
Terrible place to go for chipotle very small portions very little rice,beans,chicken. I paid $13.19 when I usually pay $12.19 everywhere else plus the forgot my sour cream never going back.
… moreKelly Downing
I don’t go here enough, I just don’t think about it. Food tasted fresh, service was fast and friendly and order was correct.
The sweet honey chicken was great.
… moreThe sweet honey chicken was great.