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Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Shelbyville, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty dinner meal with families and friends. Chili’s offers a lively atmosphere with a bar area for unwinding and catching the game. Enjoy dine-in, takeout, delivery, or catering. Download the Chili’s App for rewards and free food!
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Address and Contact Information
Address: 1738 N Main St, Shelbyville, TN 37160
Phone: (931) 684-1312
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Chili’s in Shelbyville, Tennessee | 1 Location
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Reviews
Gabrielle Tucker
My family and I went here for dinner tonight. Everyone was very nice and accommodating. Our waiter never let our glasses get empty!
The food was also delicious and fresh. My husband had a burger and fries (the burger started with a Q but I can’t remember what it was called…but it had to be good since he ate half before I was able to get a picture!). My oldest son had ribs and he said the sauce was nice and thick. He didn’t care for the Mexican rice as it was a bit thick. My youngest got his Chili-favorite (loaded potato soup). I had chicken fingers with two sides of garlic mushrooms and everything tasted like I made it at home!
My only complaint is that the tables are a bit too close together so the women behind us kept hitting our chairs when they moved around.
We will be back!
… moreThe food was also delicious and fresh. My husband had a burger and fries (the burger started with a Q but I can’t remember what it was called…but it had to be good since he ate half before I was able to get a picture!). My oldest son had ribs and he said the sauce was nice and thick. He didn’t care for the Mexican rice as it was a bit thick. My youngest got his Chili-favorite (loaded potato soup). I had chicken fingers with two sides of garlic mushrooms and everything tasted like I made it at home!
My only complaint is that the tables are a bit too close together so the women behind us kept hitting our chairs when they moved around.
We will be back!
Suzanne Bliss
A bit disappointed. Usually when you go to a Mexican restaurant they have complimentary tortillas and salsa. They don’t and at $11 each I’d rather go to the store.
Maybe it’s just this location (Shelbyville) but when we went to the one on Kingston Pike in Knoxville they did serve it.
The service was kinda slow but she gut was nice. It was pretty empty with maybe 5 people here.
I ordered 4 chicken crispers with White Cheddar Mac and Cheese and fries with BBQ sauce and Honey Mustard sauce with a ranch sauce on the side. My husband ordered the Mushroom Suisse burger with fries. The food was abundant.
The Mac and Cheese was ok at first bite. It tasted good but it was too dry. I make Southern mac and cheese and it’s moist. The fries were good. My husband liked his burger.
… moreMaybe it’s just this location (Shelbyville) but when we went to the one on Kingston Pike in Knoxville they did serve it.
The service was kinda slow but she gut was nice. It was pretty empty with maybe 5 people here.
I ordered 4 chicken crispers with White Cheddar Mac and Cheese and fries with BBQ sauce and Honey Mustard sauce with a ranch sauce on the side. My husband ordered the Mushroom Suisse burger with fries. The food was abundant.
The Mac and Cheese was ok at first bite. It tasted good but it was too dry. I make Southern mac and cheese and it’s moist. The fries were good. My husband liked his burger.
August Sachs
We frequently visit this Chili’s, and in the past the service has been hit or miss. Sometimes the staff is friendly, quick, and courteous; other times they seem short-staffed or undertrained. Until today, none of those experiences felt worthy of a negative review.
Today, however, was extremely disappointing.
My wife and I came in for a late lunch with our twin 18-month-old daughters. A party of 12 arrived just before us, which caused a brief delay in seating—no issue there. Once seated, we began getting our daughters settled and waited for service. We assumed the waitress taking the large party’s order was also assigned to us.
Fifteen minutes passed without a single employee acknowledging our table. During that time, a different waitress walked past us multiple times without checking in. Eventually, I had to flag her down just to ask whether we even had a waitress assigned.
She went to the back, where I could see her, two other waitresses, and the manager discussing the situation. Instead of immediately addressing a table that had been completely unattended, they appeared to argue about what to do. The waitress eventually returned, apologized, and said she didn’t realize we were one of her tables, offering a free dessert.
By that point, we were already packing up. Our toddlers were becoming impatient, and we felt more like a burden than valued guests.
What was most frustrating was the lack of management involvement. A manager should be aware when a table has gone unattended for that long and should personally address the situation. That did not happen, and it reflects very poorly on how this location is being run.
… moreToday, however, was extremely disappointing.
My wife and I came in for a late lunch with our twin 18-month-old daughters. A party of 12 arrived just before us, which caused a brief delay in seating—no issue there. Once seated, we began getting our daughters settled and waited for service. We assumed the waitress taking the large party’s order was also assigned to us.
Fifteen minutes passed without a single employee acknowledging our table. During that time, a different waitress walked past us multiple times without checking in. Eventually, I had to flag her down just to ask whether we even had a waitress assigned.
She went to the back, where I could see her, two other waitresses, and the manager discussing the situation. Instead of immediately addressing a table that had been completely unattended, they appeared to argue about what to do. The waitress eventually returned, apologized, and said she didn’t realize we were one of her tables, offering a free dessert.
By that point, we were already packing up. Our toddlers were becoming impatient, and we felt more like a burden than valued guests.
What was most frustrating was the lack of management involvement. A manager should be aware when a table has gone unattended for that long and should personally address the situation. That did not happen, and it reflects very poorly on how this location is being run.
Allison LeMaster
Dominic is absolutely amazing! We come here fairly often and have had him twice now, and he consistently goes above and beyond to make sure we’re happy and comfortable. He has such a great attitude, and we always look forward to seeing him when we come in. He truly makes every visit a great experience!
… moreShasta Brewer
Definitely worth the drive! Our waitress Tiffany, was the cherry on the top. She was very knowledgeable and attentive in every way! The prices are decent and the food was great too:) Thank Chili’s!
… moreMelissa Litwinski
We like this chilis. Which is big for me on a national chain. We sit at the bar on sat or sun and the daytime server is excellent. Her attitude is a joy. Their old timer burger is actually my favorite around (except Fried Tater Cafe in Rockvale). Their food is super salty, but If you sign up as a chili member (free) you get a free chips and salsa and dessert of your birthday and the place makes you happy.
… moreMordewis Bliss
The food was abundant and exceptional. The service was friendly but a little slow. The place was virtually empty, there is no excuse for slow service.
… morePhyllis Lanier
The service was great! We sat at the bar and it was clean. Our server was very attentive. We went on a weekday and there were quite a few people there, but the atmosphere was still friendly and welcoming. Everything was clean and the staff made us feel right at home.
… moreJohn Reese Outdoors
We ate dinner earlier than usual, so the crowd had not hit yet. We had a great experience. Service was great, food came out quickly. Chip and salsa is always a great pic. She got the bacon ranch caso, I got the Alex burger with fries.
… moreJosh Crosslin
Honey Chipotle Chicken Crispers are the best thing on the menu. The steak was good, although not cooked the way it was ordered. Service was lacking, drinks stayed empty and things were forgotten. Quesadilla came out half empty of ingredients. 30 minute wait despite the restaurant being 60% empty.
… more