ricky morehouse
was the only one in line, placed my order, paid, went to the next window. My drink was ready, two employees leaning on the counter as if it might move. Never acknowledge I was waiting, 29 minutes later!! I finally get my ice cold food and they walked away without getting my drink!! I sat there a good 3 minutes before the manager realized I wasn’t given my drink. Told her I would never be back, she LAUGHED… I asked what did you have to do find a cow to butcher.. I sure hope its at east warm… Definitely not the McDonald’s experience here by any means. Better off traveling to Queensbury or Warrensburg for a fast, warm meal. the time to travel to these locations is the same time you’ll be sitting here waiting for cold food that’s supposed to be hot.
… moreDavid Downing
Very slow service. Be prepared to wait for your food. They focus on the drive thru while they give there dine in customers the shaft. Where is the management?
… moreD S
Walked in at approximately 9:25 AM. There were a total of eight people in the dining area, One of them was an employee hanging out with friends while the manager and him were yelling at each other, including obscenities. Ordered an egg McMuffin, One Breakfast burrito, Hash brown and coffee. Once it hit 10:05 AM, and I was still waiting, I just asked for a refund. Hands-down the worst McDonald’s experience ever, and that is saying something.
Hey McDonald’s! I see a ton of other people were having the same exact issues! How about you freaking do something about it instead of just telling people to go to an online survey? You guys are terrible
… moreChristine Agostino
I’m not sure who was running this place, if anyone. We put in a mobile order and it took around an hour before it was ready. They had to keep asking me what I was waiting for. The guys working there were nice and polite, but they seemed overwhelmed. It wasn’t even busy. I was tempted to jump back there and help out.
… moreshanna webster
Worst McDonald’s in upstate NY. Food is always cold, fries soggy. The wait time is 30 minutes+ if they even remember you’re there from the time you order. Waited 20 mins for food, had to leave because needed to be to work. When the employees were asked about how much longer on the food, they said they were “busy” with only two cars in the drive-thru. Wouldn’t recommend this place to my worst enemy…
… moreJarrod Sammis
Laziest and most poorly run McDonalds I’ve ever been to.
20 minutes for a drive through, they screw up the order. Go inside to get the order corrected, wait another ten minutes, they screw it up again. When I asked another employee to fix it, he gave me an attitude when I asked to have it fixed. The attitude was adjusted when I flat out told him to do his job.
Literally putting half slices of cheese on products that are showing a full slice (false advertisement). Employees dressed entirely unprofessionally (hoodies and looking like they haven’t showered in days… near your food and open fryers). Order machines openly broken and flickering. What a mess.
Waiting a half hour for a mediocre sandwich just to have it be screwed up (multiple times) and getting attitude for it by staff that look like they shouldn’t even be handling food to begin with?
No thanks! Last time I’m going here.
… moreJames
Over an hr wait for nugs
I waited longer here on a Wednesday afternoon then I would of at a 5 star gourmet restaurant on a Saturday night.
I just don’t understand why it takes soooooooooo long to make pre cooked food? I’ve been there in the past with no customers inside or at the drive thru and it took 10min to take my order and another 20min to complete it and that’s with nobody there and me getting one 20piece nug (not even the meal). I can tell the community isn’t pleased with this business and im wondering why they don’t just close it down for good?
… moreCharles Wyant
We were in the outside ordering lane. They took three ahead of me in the inner lane. I yelled and no would answer. So we went inside the manager is screaming because they are busy. Kept asking how come we’re busy. The place was absolutely dirty and disgusting. If I wasn’t so darn hungry I would have went someplace else.
… moreNicole Justice Green
The wait here has quadrupled in the past 3 years. It is not the employees fault. They have always been kind and hardworking. The owners should ashamed of their consistent understaffing. It is a real shame.
… moreLou
Stopped in our travels. Waiting 25/30 min – never received food. Demanded a refund and left. Lost 40 minutes of our travel day and still hungry. Terrible location. Employees inattentive. Restaurant FILTY. I’ll stick to Wendy’s when I travel. No thanks McDonalds
… more