SERINA SANCHEZ
Came on Valentine’s Day they were of course extremely busy but that didn’t prevent them from being exceptional. Had interactions with four different people and all were great! Our server was so funny and personable and the kind manager picked up on visual ques that I was cold and asked me if I’d like him to turn off the fan. That type of service goes a long way! And the burrito and fajitas were incredible!
… moreJoshan Rai
Great food and service!
Had the Super Burrito Chipotle Style, it tasted great. The bacon-wrapped shrimp was divine (in my opinion). You do get an appetizer at the start which is chips and salsa/guacamole.
Dined with family and we were all accommodated well.
The only thing I disliked was the sparkling water tasting like carbonated tap water, other than that great service and food.
… moreAaron Dowling
Went here with my girlfriend on New Year’s Day. We were sat down immediately and were given great chips and dip right away. I had a modelo with the burrito loco. Amazing food. A good size portion, and reasonably priced. I almost never write reviews but I absolutely loved the service here and I would definitely come again!
… moreGary Stewart
Bacon wrapped shrimp was a blast. Heavy but delicious.
My main meal was Enchiladas and some of the best I’ve had. Would have taken a picture but was too hungry.
Service was very prompt and engaging. Almost convinced us to have dessert if we weren’t so full. Highly recommended.
… moreChristopher Hosking
I went to this restaurant for the first time for a work Christmas party and it was all around pretty good. I had the milanesa and I enjoyed it but it was nothing to write home about considering the meal plus non-alcoholic drink was about $30
I was with a larger group of 13 people so I won’t complain how the food took a while to fully arrive at the table, but I was not entirely impressed with the service. With so many people, you would expect staff to check in to make sure everyone was satisfied with their meal and to refill drinks regularly, but that didn’t happen, and any needs and requests had to happen by flagging down a staff member from across the room for help.
Overall just a very average restaurant experience. I wouldn’t be opposed to coming here again but I also would not go out of my way to come here.
… moreVicky F
We have lunch here at least a couple times each month. The food is flavorful and portions are good. We usually sit in the bar and the servers are always friendly. The fajitas are my favorite
… moreclint barth
35.85 Two meals
I noticed no sour cream and asked young male server if I could get some sour cream
He didnt say anything about extra cost.
Received the bill and notice he charged me $2 for small cup of sour cream.
To self WOW could bought small container at store for that.
I paid the bill and brought it to my favorite server I call him el hefie. Who said he would talk with server.
Sorry wont be back for a while. It’s principal and customer service.
… moreandrea ottman
We dined on a Monday night so it wasn’t as busy as fri and the weekends. Service was quick, friendly. Alcohol drinks were large and strong( we ordered top shelf). I couldn’t decide on a protein so I ordered off menu that had all three choices on one plate. Shrimp, steak, and chicken. Large portions, a little too salty for my taste, but overall enjoyed the meal. Don’t fill up on the delicious refried beans, salsa and chips before dinner entree is served! If you can’t stop eating them, you will definitely have a take home container for your lunch the next day!
… moreTerry Keys
Great food, bartender was nice & the atmosphere was good. The best thing was they had free beans with chips & salsa!!
… moreWilliam Wallace
This was my first, and will be my last time visiting this restaurant chain. I was there celebrating a family member’s birthday. The waiter apparently wasn’t able to take orders or understand what we were ordering. Several of our dishes arrived mixed up and half of the food on one plate and half on the other. Which made it hard for us to figure out which plate went where. They couldn’t get simple things like who ordered red or green sauce correct. At least 5 or so of our orders were completely screwed up… I ordered a 2 item combo but the waiter said I didn’t when everyone at the table clearly heard me order it. When my food arrived the rice was barely warm with many pieces being hard and possibly uncooked. The rest of my meal was sub-par to be honest. When it came time to pay my bill, they wouldn’t even let me pick the amount of tip I wanted to give. No instead they charged the highest possible amount without my consent. The waiter came out and gave some excuse about not being able to pick your tip on parties over a specific size.
I am shocked at the lack of care provided to us, I feel like we were not seen as customers but as a potential profit margin.
Los Casuelas has lost me as a future customer not to mention the other people in our party who were affected by such poor food and service.
… more