Social Profile: ![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 5855 SOM Ctr Rd, Willoughby, OH 44094
Phone: (440) 602-9523
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Wendy’s 5855 Som Center – Willoughby
Visit Wendy’s at 5855 Som Center in Willoughby, OH for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
1 Wendy’s Locations in Willoughby, Ohio
Browse all Wendy’s locations in Willoughby, Ohio for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …
Wendy’s, 5855 Som Center Rd, Willoughby, OH 44094, US
Get more information for Wendy’s in Willoughby, OH. See reviews, map, get the address, and find directions.
Last Updates
Reviews
Angel Denise
The girl at the window who takes the order had great customer service. The second window was a different story. Young guy threw my bag toward me saying absolutely nothing and closed the window. I waited for him to come back with my drink but why I saw was him standing with other girls talking and laughing. Another girl came to the window in the same manner throwing me another bag of food and quickly closing the window. I had to hold up the bag for them to check over everything. I told them I received my food already. Girl proceeds to say “so what you waiting for”…. I said my drink, my strawberry lemonade. Come home and both the burger and fries are cold as hell and the fries are half full. Won’t be going back.
… moreDisor Dot
Most everything was pretty good. We were stacked 3 cars waiting for our orders. While the fries, chicken nuggets, chili and frosty were good…
The Baconator burgers were like dry and hard like a ground beef jerky.
It seems like they lost track of how long it was on the flat top…
… moreThe Baconator burgers were like dry and hard like a ground beef jerky.
It seems like they lost track of how long it was on the flat top…
Mark Douglas Obenour
I got my free Junior Frosty’s with my $3 keytags. Managers cleaning like the crew at this location making it one of the better Wendy’s in the county.
Try one of the biggie bags for an inexpensive meal for lunch or dinner at this location. Yum!
… moreTry one of the biggie bags for an inexpensive meal for lunch or dinner at this location. Yum!
Luke
This place is the closest fast food to my job if I don’t want to waste my whole lunch break driving. They forget an item about every other time I go there. It’s my fault for going back. You have to pull everything out of the bag and check it at the window because it’s too difficult for them to do it right. I thought they were good this time but they gave me the wrong sauce packet.
… moreJenna
Both employees at the drive through today were very polite and patient. The line was consistent. It’s always nice to encounter younger employees that smile and are focused on work.
… moreBobby Shephard
This location sucks. They mess my order up EVERY TIME. Today I ordered chili and an Asiago chicken club and they game me fries and a regular chicken sandwich. Last time I went, sat in the drive thru at the speaker for 10 minutes. Got tired of waiting and walked inside and all the staff were just screwing around and the drive thru girl was just standing there literally not doing anything when there’s 10 cars in line. This location will be closed soon if they don’t figure it out. Who ever runs this location needs to do better.
… moreSean-Michael Roberts
Honestly the worst Wendy’s I’ve ever been to.
Rude employees, orders have *never* been right any time I’ve gone (yeah, this has been building up as a consistent problem) stale bread, how did you even manage to hand me a warm/flat coke?? How does management allow these conditions? Are they incompetent or deliberately refusing to see what they’ve allowed to fester here?
My most recent trip, and freshest gripe; is that the drive thru wait time was so long that I and 3 other cars left without the line moving at all.
I *love* Wendy’s, or at least I did, until I moved here and found this sorry excuse waiting for me. I worked for Wendy’s, for years, so I know exactly how little effort it takes to not be this god awful, and you can’t even muster that much? Pathetic. Do better, be better.
… moreRude employees, orders have *never* been right any time I’ve gone (yeah, this has been building up as a consistent problem) stale bread, how did you even manage to hand me a warm/flat coke?? How does management allow these conditions? Are they incompetent or deliberately refusing to see what they’ve allowed to fester here?
My most recent trip, and freshest gripe; is that the drive thru wait time was so long that I and 3 other cars left without the line moving at all.
I *love* Wendy’s, or at least I did, until I moved here and found this sorry excuse waiting for me. I worked for Wendy’s, for years, so I know exactly how little effort it takes to not be this god awful, and you can’t even muster that much? Pathetic. Do better, be better.
Brandon Shelby
Rude service, and bitter for having to work it seems. Also I was doordashing and went into the restaurant to pick it up. The time was 10:30 and I saw my order sitting there and ready. The women working really rudely and snobby like said “we’re actually closed right now inside, so I’m gonna need you to go into the drive through” and would not let me grab the order. I then sat in the drive through for at the very least 15 minutes. There was a point where the line didn’t move at all for 5 minutes straight. With over 2,500 orders done in 3 different states. This was one of the worst experiences I’ve had
… moreMargot A
3:25pm 1/4. Literally just left the drive thru. This was some of the worst drive thru service I ever got experienced. Placed out order, didn’t get a total. Got to the window to pay and tried to ask for a total the girl ignored my dude. Took his card and proceeded to close the window. Her co worker behind her noticed pointed and was giggling at his growing irritation. He tried to ask for a receipt when he got the card back. Was ignored again. The girl behind the girl in the window points and laughs again. When we get the food he asks for a receipt again just got the girl to come back and say there is no paper. So we never got a total. Don’t know how much was spent and the coworker felt it was more lucrative to laugh at a guest who was getting frustrated than to help the guest. Being out of stock isn’t an issue being rude and laughing at a guest is.
… moreM. M.
I got there hella early for a Sunday. I knew it was early because 1 guy was making food. When he had a moment, he let me know it was drive-thru or mobile only. So I did a mobile order and waited patiently. But hella people started coming in, then I thought, damn, I feel bad for dude. Suddenly, more Wendy’s employees trickled in for the noon shift and buddy wasn’t alone anymore. My wait time wasn’t bad considering. It was right at 10mins.
I buried the lead – the new tenders are damn good.
… moreI buried the lead – the new tenders are damn good.