Cindy Holland
While i was ordering my food on the screen a lady came in from the drive through and spoke to the woman in the dark blue shirt , saying how she asks multiple times in the drive through to make sure her sandwich was correct. She received her sandwich incorrect. The lady told her that the girl who took her order was new and that she would correct it. Later on , the girl came in from her break , and the woman in the blue shirt started joking with her about it , and they both were laughing at the lady. After receiving my food i went up to the front to get more ketchup having to stand there 5 minutes while the same lady in the dark blue shirt stood there texting on her phone. As we were leaving , we heard somebody yell to the front “hey linda come serve me”. And the Lady in the dark blue shirt came over. My daughter went up there to ask for something , but ended up coming back to the table with nothing because they were yelling and cussing at each other , making her very uncomfortable. As me and my young children were leaving a group of employees were standing at the front being loud and talking about very inappropriate things. Talking about how men call womens private parts cookies and how they want their cookies. I will not be coming back to this location..this was at 7:30pm on 1/11/26
… moreKyle M.
0 stars whoever the girl in drivethru window is needs to be fired. She can’t listen or ring orders in right and acts special when you ask her to something. Get rid of her and the store would be smoother it’s ridiculous. Food can’t be messed up if the girl back there doesn’t even ring the right order in. Everyone else A+ especially the short female manager there tonight she is amazing as always.
… moreoli nelson
I am a Dasher for DoorDash, so l
UNFORTUNATELY have to visit this location often. My main issue is the speed of service. Every time I go in to pick up an order, I am expecting to spend way too long in here, but today was the worst yet. The store was not even super busy and I spent more than 35 minutes waiting for one small order, which I consider absolutely unacceptable for a fast food restaurant. I have worked fast food before too, even McDonalds specifically, so I have quite a bit of empathy for the employees, but this is insane. Another issue is the employees keep the DoorDash orders behind the counter and VERY infrequently come to check on the lobby, so orders sit and get cold. I understand that most of McDonalds employees are high schoolers, but clearly there is some very poor management going on here as well. Another huge issue that definitely makes people uncomfortable is that many of the employees will stand at the front counter and loudly talk and curse to people in the lobby, as well as off-the-clock employees frequently coming in to talk at the counter to on-the-clock employees, often repeatedly yelling across the kitchen from the lobby counter. All of these factors make this McDonalds the most insufferable fast food establishment I have ever experienced.
… moreScott Hackenburg
Clean dining room. Excellent service. Not very busy inside. Drive thru was super busy tho. We got our food within five minutes of ordering. Needless to say we went into the dining room to eat. Decorated nicely for Christmas as well. All in all a good experience .
… moreRachel Follin
I have ordered a fee time and everytime they mess my order up slightly. I just ordered a spicy deluxe meal and made sure more than 2 times it was the deluxe not the reg and I still ended up with reg. I also ordered plain cheeseburgers for my nephew and 1 still had ketchup and pickles on it. According to the menu the chicken sandwiches are supposed to have the monopoly game but mine didn’t, just put in a plain bag, and not the first time I specifically order something from the monopoly menu and didn’t get game pieces as advertised
… moreKathy Talley
The drive thru was busy so I went inside and no one was there but me. Ordered 2 double cheese burgers, no onions Xtra pickles 1 large fry. I received 1 pickle, xtra onions and everything was cold. It is way to expensive these day’s to get that type of food from any restaurant. I won’t be back. Very sad.
… moreTrevor Hammond
The 25 minutes I waited to hear my positive aids test from my doctor was more enjoyable than the drive through I sat in at McDonald’s in Gloucester County VA. I have no idea what would take that long to make in a fast food establishment. I remember watching a movie about McDonald’s that would make a point to show how fast and efficient they were. Definitely not the McDonald’s in Gloucester County VA. I would rather of gone to 7/11 and had bad roller dog and diarrhea than experience what I did tonight. The staff at the window was clearly over working stressed out. I feel bad for them. The only saving grace was thr food was actually hot.
… moreKatie Hobbs
Waited 30 minutes for an empty English muffin sandwich that literally had no sandwich between the English muffins. This was the worst food experience of my life. My order could not have been more incorrect.
… moreAlisha Payton
I ordered the Golden Chicken Sandwich. When I took a bit out of my sandwhich, I noticed a strange smell and taste. It turned out that the tomatoes were ROTTEN. They were mushy, moldy, and smelled horrible. It contaminated my entire sandwhich and I had to throw away the whole thing away. When I contacted McDonald’s about this, they sent an apology email, but that was it. I didn’t even get a refund or an offer to replace the sandwhich I had to throw out.
… moreKatiria Ojeda
First off fast food might as well go make McDonald’s a actual restaurant for how long you have to wait and the customer service is awful. I had so many bad services here between the food being cold or old. It’s ridiculous how slow they all move in there including the managers.
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