Shauna Horn
This has to be the most disgusting hamburgers I’ve ever been served. They were old, cold and didn’t even come with the toppings we asked for, such as lettuce, tomato, mustard, onions. The fries were exactly the same–stale and old. We took one bite of them and threw them in the trash. All of this went in the trash, because I thought my family was going to get sick. I ordered via Uber Eats right before they closed early 3/19.
… moreKelly Roty
I wouldn’t normally leave a review for fast food, you know what you’re getting. I do like the biscuits and gravy here, but the thing that really just irritates me is the price of their soft drinks. I think it was over $3 for a medium soft drink. And of course I didn’t look at the menu, so my bad, but that is absolutely mental and I will never order another soft drink. Just some things are entirely outside the realm of what’s reasonable and that’s one of them. So eat the food if you want but don’t fall for that soft drink bull….
… moreKristen Hallenbeck
This Wendy’s location was a complete disaster. My order was missing items, and I waited nearly 20 minutes in the drive-thru only to come home and reheat everything myself. To make matters worse, the hot chili sauce packet was completely clear not red as it should be which was absolutely disgusting. This experience was unacceptable, and I will never be returning.
… moreJessica Cuevas
My husband called me at 4:23 to tell me he had just gotten my taco salad from Wendy’s on 13119 US-301, Riverview, FL 33578. He never got a receipt so I don’t have an order number but he went through the drive thru and only ordered the salad. When he got home I opened the salad and the cheese on top smelled like spoiled milk, so I removed it. Under neat most of the salad was slimy and I removed the bad pieces. I added the dressing and tried it and it tasted like I had just drank spoiled milk. It was horrible. I felt bad because my husband had went there just on my request in between work so I tried eating just the chili and the nacho chips. The chips tasted stale and when I checked the package it had an expiration date of Jul 28 2025. The chili beans were so hard even after heating it up three times it did not soften. At that point I got sick and couldn’t hold anything down. I looked up the store online and was trying to find where to leave a message on the website. I only saw address and phone number. SO I called and spoke with Amber who said she had just started her shift at 5pm and would remove the product from the line and gladly replace my food or give me a refund. I’m pregnant and don’t want to risk trying anything else and I’m also concerned that if this location has an expired product from July without going noticed then I did not feel I would get anything good quality honestly. I’ve been having a horrible stomach pain since attempting to eat this food. I want a refund and for all mgmt. to be aware so that this would not happen to anyone else.
… moreRose Wagner
Double stack was old, cold and way over salted. Threw out after a few bites. The dining area and entry doors look they had not been cleaned for weeks.
… moreJason Rivera
I never write reviews. When I say never, I’m 42 and I’ve written maybe 5 reviews in my entire life & they’ve all been positive. I don’t see the need to be negative but this was just not ok.
Rude! Rude! RUDE! Customer service was less than a One Star. They got my entire order wrong; everything from missing items to the wrong items being placed in the bag. I thought I got the wrong order but I was the only one the line, so there goes that excuse. As a society we have to do better. Oh and there was a freaking hair in my food to boot! Never again!
… moreJasmine Ortiz
They don’t change their oil. I ate here a couple of times and it always made me sick and you can sell that dirty grease from outside their store. Staff are rude, they give you 1 sauce for you 10pcs chicken nuggets and if you ask for another one they’ll tell you it’s extra. DONT COME HERE UNLESS YOU WANT FOOD POISONING WITH YOUR FOOD‼️‼️
… moreJennie
Notoriously slow. The stupid AI ordering system is dumb and does not improve the classic Wendys delay. I wish they could tell you ahead of time how long the wait will be. Arrived with no cars ahead of me and still told to “pull to where line and wait”. Even the area hickey
… moreJustin
They advertise that the dont cut corners but every corner has been cut. Uses Ai for the drive-thru and still gets your order order. When you ask for a live person. Your order will still be wrong. Ai wont let you order more than 1 sauce either. Missing items , messed up orders. Long lines for the most below average meal you can get Dave Thomas would be ashamed.
… moreA P
I can’t even tell you about how bad my visit to this Wendy ‘s was. I ordered $35 worth of food . I get to the window and sat there for 15 mins. For them to open the window to say they don’t have enough fries to fill my order. They didnt have BBQ sauce in broccoli either. The worsted experience I have ever had. I also order a Cobb salad with extra chicken grilled which I was charged for and but I was given Cesar salad with spicy chicken and not extra chicken.. Then I called and they picked up the phone and hung up on me … I will be calling again in the morning
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