Chipotle Mexican Grill

  3.9 – 1,072 reviews   • Mexican restaurant

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Chipotle Miracle Mile Shops is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 89109

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Reviews

Stacia Jones
I use to always run to this Chipotle location because it’s located inside our hotel food court.But unfortunately I will no longer be eating here again!!!! Immediately upon entering the restaurant we were greeted by two of the rudest associates EVER. I greeted them and one said in a rude tone what you want omg.Then as I started to inquire about the portions I saw here give someone she got mad and said if I wanted more then I would have to pay.Which wouldn’t be a problem but then she said are you gonna order or what.Then when we ordered my husband asked about the price of his order because he had only ordered beans and rice.The second young lady rudely said you will see on your receipt WOW.We paid over thirty dollars for a burrito two bottles of water and a bowl of beans and rice.Hiring the wrong associates can ruin a business.The customer is very important.I guess they didn’t get the memo.
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Cristiano José Pedro IZQUIERDO
While passing through Las Vegas, I stopped at Chipotle to enjoy a tasty and balanced meal.
The service was fast, the staff were friendly, and the bowl I ordered was perfect.
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Behnaz Mohammadi
Low portions and bad service. At most half of my bowl was empty and they said if I need more, I need to get double. I had maybe 7 pieces of steak
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Lauren Noel
THE WORST chipotle i have ever been to! every single time it leaves a bad taste in my mouth and tonight will be my last time coming here. i smile and say hello to the team member working and she stares at me with zero expression on her face. i say hello again and she gives me a short “hi, what do u want” i asked for two salads, told her they’d be exactly the same. we go down the line with my additions, get to the part with the final toppings. i see her start to go dig in to the pico de gallo and i say no tomato please and she proceeds to put the biggest heap of it on top of my salad. she tosses it all out like it’s my fault and proceeds to remake it. i go to pay and i ask for the dressing for my salad because who wants to eat a dry salad. that comes by default right? and then the girl proceed to tell me they have no dressing. i would think that would be crucial information to let a guest know the moment they order a salad and also why are they out of dressing?? i walked out and left. never again. additionally i’ve seen team members not changing gloves and handing both food and money with the same gloves. the back looks absolutely filthy. the grill looks like it hasn’t been cleaned in months. this place is in desperate need of new management and frankly all new staff.
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Corina Melendrez
This was my first time eating here and I got a protein bowl and it was amazing. I would definitely eat here again! Please open one up in Alamogordo New Mexico!
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Hans Pedersen
I have been going to this Miracle Mile location most days for the last few months (I live within walking distance). Most of the staff is really nice once they get to know you. Most of them have my order memorized and give me a smile every day. The line is usually short if you avoid rush hour. There is almost always available seating in the restaurant, otherwise there are plenty of tables right outside. Btw. I went to Chipotle for the healthy food and reasonable portions to lose some weight and so far I’m more than halfway towards my goal.
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Fernanda Garcia
RUDEST STAFF EVER! Do not bother to go there. The person who served my food was extremely rude, I understand having a bad day but this was pretty bad. He even THREW my burrito to the cashier. Plus the portion were smaller than normal. The attitude ruins everything. Go to other location the food probably taste better there.
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Jan Smith
One of the worst Chipotle ever; tried lots of Chipotle locations and this one sucked the most by far. Rude staff and half of their food items were told as not available (the frontline staff – 3 girls on duty sucked and did not even bother to refill or look behind the counter for missing items). Waste of time and money; would not recommend anyone. Didn’t see any type of customer service effort and more like scam. Would not recommend anyone to take their service.
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manan b
I’m vegetarian, and I specifically ordered black beans expecting a vegetarian option. Unfortunately, my bowl had pieces of chicken mixed in, which is unacceptable.
I politely asked the server (the one with tattoos) for another bowl. Instead of simply correcting the mistake, she reacted poorly and loaded the replacement with extra spicy salsas and random vegetables, which I did not ask for. It felt intentional and unprofessional.
Food service requires basic attention to dietary restrictions and a respectful attitude when fixing mistakes. If someone can’t handle correcting an error properly, they shouldn’t be working the counter.
Very disappointing experience.
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Chul Lee
I’m usually glad to spot a Chipotle, as it’s a go to for my kids when they need a quick bite. We were walking down the strip and decided to give it a try, but the experience wasn’t up to the usual standard. The chips were old and stale, and the food was pretty bad. It didn’t have the same quality we’ve come to expect.
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