McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Yow JeremyJeri
The Senatobia McDonalds shorted me a burrito and hashbrowns in the drive thru this morning. I notified the window staff immediately and they told me to pull forward and they’d send a manager. The “manager” was verbally combative and extremely rude. He told me – WHILE HOLDING MY RECEIPT – that I only paid for one burrito. But I could pay “again” if I wanted a second burrito…..that just because I ordered it didn’t mean that I paid for it. He REFUSED to give me the second burrito that I’d already paid for. I offered to show them what was in the bag. They refused to even look. He simply glanced at the receipt and said I only paid for one anyway but he would “give” me the other hashbrown. #senatobiamississippi #rude
… moreKailey
Long story short, put in an online order and had extra onions on a burger and two 10 piece nuggets along with a few other things. Get home and there’s one 10 piece in a 10 piece box and there’s a four piece box and a 6 piece box. I assumed it was the other 10 piece. Opened up the 4 piece box and my extra onions were thrown in the 4 piece box and I had 6 nuggets in the 6 piece box. Completely and utterly ridiculous. Something seriously needs to be fixed in this place.
… moreMidnightRun KENNEL
Ordered through the app, which worked very well when I tried it in NC, not here in Mississippi.
I was able to apply App coupon/discount easily.
I ended up having to go inside, where there wasn’t a single customer, to ask where my order was, after I waited over half an hour, AFTER giving my app order code.
I ordered a 40-piece McNugget. The first 20-piece box contained 18 nuggets. The second 20-piece box had only 16– IF you count the little meatless crumb that was in the bottom of the box. It made feel like I was getting end-of-the-day leftovers!!
When I called the store back when I got home, I was challenged that “maybe I had eaten a few on the way home, and had forgotten
They would not provide more, or apply any discount — or even a coupon for future purchases!!
They were cooked properly, not overdone, and were piping hot when I finally got the bag.
Overall — not well done, McD’s
… moreCurtis Carter
TL;DR: Eat somewhere else.
Note: as of 8/27/2022 cards are not being accepted and the kiosk is down. This means you can only pay by cash or app for now. They were fairly rude to customers as well when they asked about it. Including an employee in a somewhat threatening tone asking a rude customer “you got a problem?” And followed him outaide at the customers provocation.
Overall, the staff was not friendly and the store was not clean on our visit. This is a concern on multiple levels.
No soap or hand sanitizer in the men’s restroom at 9:20 AM. Bathroom floor was somewhat stick despite a wet floor sign. I can only imagine either the sign is just left up, or a large group of people had just used the bathroom as the floor was only wet with urine around the urinals. A soap container had been removed from the dispenser and squeezed dry before being left on the counter by the sink (not touch less).
Frappe machine was not working. We redeemed points for the purchase and were told there was nothing they could do outside of giving us a different drink.
I could see multipy flies swarming in the kitchen, I don’t know if this is normal or just a sudden issue.
A Door Dash person was waiting for a while on an order that was sitting on the counter. She repeatedly said she was there for the Door Dash order and was mostly ignored. Once our food was ready, it also sat on the counter until we noticed it.
Also our order was wrong. We got an extra cup that no one ordered, and one of the sandwiches was fixed incorrectly. The food was partially out of packaging in the bag as if it was thrown in there in a rush. It wasn’t super busy, but they seemed completely disorganized.
The drink station didn’t look super clean, but did look like someone at least tried to clean it unlike the tables. Tables had crumbs in them despite still being wet in places where it was “wiped down” although if you fail to remove larger debris I don’t think it counts.
The workers seem extremely stressed and the quality of service and food has suffered because of it. I don’t know if this is an issue with this franchise, this area, or the corporation itself.
… moreSteve Daniels
Worst experience yet at a McDonald’s. I went to order doyble quarter pounder…out. ok then quarter pounder…out ok quarter pounder with lettuce tomato…out of it too. Just give me 2 cheesburger meal and apple pie. While making my order…air we are out of apple pies. Lobby full of people waiting on orders. 2 ladies came in to pick up orders over mobile app. Daid cancel your orders we dont have quarter pounders…we are out. Yelling match between lady and shift manager. She walked off mad he thru gas on fire as she walked off…and you have a good day mam. Well after 30 to 40 mins i got my food minus the pie. Drive thru was backed up.lady said waited 20 minutes to find out no quarter pounder. Out of luds at drink fountain. Out of ice. And paper everywhere. And i asked a receipt since kiosk printer didnt give me one. “I cant find it.” So i didnt get one. It was a disaster in there this evening. 8:30 to 9pm
… moreR C
First I pull up and nobody responded to me in the Drive-Thru for over 5 minutes I pulled forward and backed up to make sure that it worked so they would respond and finally this young girl did as ratchet sounding as possible. She took my order inform me, of course, the ice cream machine was not working then repeated my order back and missed half of it. There were only two items on the order I mcchicken and a McDouble so I told her again and she added the other and told me to pull forward. Then I approached the window and was just letting them know that something might have been wrong with the sensor because I had to pull forward and back up over it twice before they responded, after I had been out there for a few minutes without a response and the same little girl responded and said “I just, my ear was hurtin so I wasn’t wearing the thing. I was just going to let you pull forward if you did”. The food was not edible. It was just disgusting I’ll just give you some pictures and I pray to God nobody else eats that food cuz it was wrong. There was Grease on everything and I guess they don’t know where mayonnaise goes or approximately how much it takes for only a McChicken. If management don’t mind how everything goes on with their employees then corporate should look at different management.
… moreBryson Cleveland
I am utterly appaled at what just happened to me in the McDonalds drive through. I got there and the cut me off in the middle of my order, and then didn’t speak to me for another 5 mins then finally got back to me. Then I finally get my order placed and I sit there for another 20 mins abs the line didn’t move at all. They close at 11 and it’s not moving. Then when they are officially closed they send everyone away because “I havent paid”. I will never go back to McDonald’s if this is the kind of standard they accept from their workers.
… moreAlice Waldrop
Really? Ordered a Big Mac with extra pickles. I received a Big Mac with nothing on it but cheese. In other words, I paid big Mac price for a double cheeseburger. I was traveling so I didn’t have time to take it back ridiculous to pay that much money for a double hamburger. Ordered inside at 1pm today.
… moreLexi Hodges
well, they have a lot of workers, which is rare at this time in the world. but these are terrible workers, it’s quantity over quality over here. they’re trying their best (I think, I hope). but some have bad attitudes and they mix up orders and it takes them forever to make a coffee and when you do get your coffee, it’s not all the way full.
… moreJayden Shaffer
Couldn’t even understand what there saying, kept asking what i ordered and had to tell them 3 times that I ordered the NUMBER 3 DOUBLE QUARTER POUNDER CHEESE MEAL AND ONLY FILLER THE FRIES HALF WAY UP, Learn to speak English and how to do the simplest things like FILLING THE FRIES ALL THE WAY UP!!!
… more