

There’s a Buffalo Wild Wings near you at 10391 Reisterstown Road, Owings Mills, MD. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Chain dishing up wings, tenders & burgers, plus sauces ranging from sweet to very spicy.
Address and Contact Information
Address: 10391 Reisterstown Rd, Owings Mills, MD 21117
Phone: (410) 581-6850
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Buffalo Wild Wings Locations in Owings-mills, Maryland
Owings Mill, MD | Buffalo Wild Wings
Our Menu – Buffalo Wild Wings
Reviews
We waited about 15 minutes at the bar tables with no acknowledgment from anyone. No one came over to take our order or even greet us. We eventually had to get up and find a server ourselves just to place our order.
We went specifically for the Veterans Day special, but instead of feeling appreciated, we felt ignored. The staff seemed annoyed that we were there, almost as if offering a free meal was an inconvenience. It completely changed the experience.
The restaurant itself is nice, but it’s a shame when a careless, unmotivated staff can ruin what should be a great dining experience.
We went to this location on a Saturday afternoon. We were a party of six and one of only two parties in the restaurant when we arrived.
We walked in and were not greeted by anyone. We eventually sat ourselves and went back to the entrance to grab our own menus.
The server took drink orders and it took twenty minutes to get our drinks. We put our orders in and waited…and waited…and waited.
After almost an hour, the server brought food for just two people in our party (of which the food was cold), said the rest was coming and we didn’t see her again for another thirty minutes when we flagged her down to ask where the food was. She informed us that the kitchen was backed up, which is an unacceptable response. The restaurant was not full at all. If the kitchen can’t handle the orders of a half-full establishment, they need more cooks.
The manager to her credit came over, apologized, and offered a discount on the meal (10%) which was appreciated but when we are now almost two hours in and still do not have all of our food, the gesture rings hollow.
I will never visit this establishment again. Like I said, the food was mostly fine (for Buffalo Wild Wings standards), but the logistics of the food prep and service is severely lacking. I don’t know if it’s a corporate issue or something else, but this was probably one of if not the worst overall dining experience I have ever had at a sit down restaurant.
It started with the host stand being unmanned, and at least 1 staff member told us to wait until he returns before going back in the kitchen. A different staff member then came and asked us how many. The dining area next to the host stand was completely empty, so I didn’t think it was too busy here. This was about 10 minutes before being walked to our table.
We then sat at our table for another 10 minutes before putting in drinks, and another 10 minutes before getting to put in our order. This means after half an hour we had only been seated and been given drinks before starting our food orders. By this point I saw there qere no more than 30 people total at the bar and dining area being assisted by at least 3 servers.
We then sat around for 45+ minutes waiting for our food to be delivered. We started to lose patience near the end as we saw tables seated after us getting their food (more than ours was by the way) before us. We asked our server to cash us out and were told “just give me a minute” before she walked to 3 of her other tables to take orders/check on them. Before we decided to simply leave we saw 2 other tables get more food than we had ordered as well. We decided to get up and leave. Our 1.5 year old was beyond fed up even after waiting so long, and we knew we could hold out anymore.
I told the person manning the takeout counter just to cover us (since the irony would be our food was coming out when we left) and to voice what was happening/how we felt. My family heard some servers outside taking a break complain about being short staffed and how it was making things difficult.
I don’t know if there needs to be more training or what, but super upsetting with how long everything took and the envy that others seemed to be getting better service than us only made things worse.
Seeing servers bring their own food made me feel like there needed to be generic food runners or even someone on expo so servers didn’t have to do it all on their own, but it doesn’t feel like that’s a priority for this location.