4.1 – 1,112 reviews • Coffee shop
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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Jacksonville. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Starbucks – Jacksonville Mall
Starbucks at Jacksonville Mall, located in the parking lot along Western Blvd, roasts high-quality whole bean coffees, and offers a selection of premium …
Starbucks Coffee Company
Explore our menu of handcrafted drinks, order ahead, sign up for Starbucks® Rewards, manage your gift card and more.
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Reviews
Nina Reyna
This is the second time I came to this Starbucks and ordered the same thing both times and both times I was charged for extra caramel and and extra caramel crunch and did not receive neither. They both times charged me double crunch but gave non at all. I am so upset because I work hard for my money and my time is money. I had to get back to work both times with no time to go back when I noticed so I actually took pictures as proof this time. For the price Starbucks charges they should at least get it right. It wasn’t even a busy time of day
… moreBarbara Williams
Worst customer experience of my life! NEVER in my 46 years have I ever had a barista so disrespectful and rude, let alone so miserable to interact with. The amount of snapback I received is incredibly unprofessional and I’ve had better interesting with a 5 year old. I couldn’t see a name tag but he was quite tall. Best believe I am never coming back to Starbucks with him on shift again!
… moreHope Greive
Drive thru lady had horrible customer service. Had to repeat my order 3 times for her to understand me. Then I get to the window and she’s literally snarling at me like me ordering ruined her day. Customer service isn’t for you, to the lady doing drive thru. I will go to other locations!
… moreNatasha Torres
Alexis was so amazing! She had great customer service and such great energy! You guys are so lucky to have someone like her at the drive thru.
… moreCindy Hall
Where do you find these employees from. They screwed up my order . I asked for extra sugar, which I didn’t receive. It costed me a dollar more than Duncan charges and I had to come home and add more sugar and cream. If I knew I was going to have to fix it , I would have just drove the extra mile and went to Duncan donuts
… moreShania Storto
whoever the girl was with the brown hair ponytail, sharp voice and attitude yesterday 9/21/2025 needs some training on her tone and attitude. she barely let us order without rushing as, almost threw our drinks at us out the window and hit the top of part of the window on our vehicle and asked if we wanted any straws without us saying anything and told us to have a good day. we were not pleased with this experience.
… moreGlizzy 5
They will put whatever milk they feel like and think that you dont know what cow milk taste like even though you specifically requested non dairy.
… moreHeather Parnham
5 people behind the counter, yet there is 1 woman running around making all the drinks for the cafe and the drive thru… She is amazing, unfortunate that her coworkers can’t be bothered.
… moreYolanda Rodriguez
I stopped by to get a drink through the drive through and I ordered a pink drink and a cheese danish with some modifications the guy was so rude almost as if it was a bother to take my order. When at the window he gave me my cheese danish and he said have a good one we mentioned I hadn’t gotten my drink yet he turned around grabbed it and very rudely handed it over and said “here” with a very bad attitude! I love Starbucks but things like this ruin the experience one just trying to enjoy my drink!
… moreMelody Galicia
I just went to Starbucks today and the service was great! Thank you to Noah, Jay, Alexis, and Kevin and for the fast and friendly service 😀
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