N. ROse’
Please don’t waste your time stopping here. Do yourself a favor and pass him right on up… the service here is so poor. I’ve had many run ins but today was the final straw… rather you’re ordering online or @ the resturant the food is NEVER hot and/or burnt and cold to where you’re spending additional time to wait for fresh food… several occasions where I’ve had to either call to complain after being too far or turn around for a resolution. Today, I asked the individual @ the window if my wedges were fresh before I departed and his reply was, “Yes, they just came out the fryer you can check them if you want.” I get out the driveway to the light and not a surprise, COLD AS HELL … I wasn’t upset then b/c I should’ve checked before pulling off. I pulled back up to the window, communication was fine, asked for an estimated time for fresh wedges and was told 4-5 mins. At 7 mins, I’m mad now because it’s NO other customers, besides myself, in the drive thru or inside the restaurant, so what’s the hold up? I go inside and who I assume the manager initially approached me to apologize and tell me that the fryer was being cleaned and as soon as the grease is dropped he’ll cook my wedges… WOW… so now Im hot, not only was I lied to twice, you’re now wasting my time as if Im on yours when that could’ve been discussed from the start of me asking what my wait time was… go ahead and run me back my refund..totally ridiculous, unprofessional and downright poor service… Do I care to go here?.. NO! But Wendy’s is not on every corner/block and it’s the closest… my drive to get here isn’t a hop away either so it adds to the frustration… definitely won’t be returning. SAD location..get it together. The ONLY good thing I can say about this location is the restaurant is always very clean, inside and out ♀️ guess you got to make up for something
… moreThanh Tran
Today i ordered a 4 piece tenders and only got 3. The amount of times i leave with less then what i ordered is astounding. Idk how everyone they hire will eat off the customers meal.
… moreNathan Waltman
Worst Wendy’s that I have ever been to. Understaffed. The 2 women were expecting the young man working the counter and the fry station to do everything. The young mam at the front tried his hardest but was overwhelmed. Manager watching the monitor and the drive thru cashier standing on her phone. Order took about 20 min. Dave’s single combo. Chicken sandwich. And sweet tea. Fries were soaked in grease after I stood there 20 minutes at the scraping they were using so they wouldn’t have to make more. Chicken patty was old and rubbery. Burger mediocre. Usually Wendy’s is a lot higher quality. Won’t be coming back here
… moreBunny Greece
The most laziest dirtiest stretched out food You will ever see and you will see why when you see who’s working there!!! I own a home in this community for over 10 years and it literally gets Worse, and the Auto part is that they do it proudly… I have other pictures, but I’d rather you come experience it yourself One of the worst Wendy’s ever
… moreSteven Ward
Food was good. Person was nice. But they take forever to get you your food even when you order ahead. I got there at 4:50 and it took till 5:20 to get my food. Then there was another customer angry at the manager cause he asked and employee to help me even tho I was in the drive thru and she was inside and I got there first.
… moreShae Campbell
absolutely one of the worst Wendy’s I’ve ever been to what’s the point of ordering on the app when you have to wait 20+ minutes get your order and people that have came after you get this before you. always forgets something it’s very annoying. this has happened on numerous occasions i use to go often due to it being close to my job.
… moreMike wright
Quick service once acknowledged but took then a bit to notice me at the counter.
… moreUnique Dickey
If I could give it no stars I would!! Every time I come here it’s always a problem!! First it was my ice coffee now it’s the lunch! Service is trash too food always cold nothing that I order is correct and it’s a simple order and where is my bacon on my baconator fries!! I use to work for Wendy’s and I made better food then this like this location is trash!! And they never give me a receipt
… moreAmanda Sutherland
Came to pick up our mobile orders. They apparently don’t like to fill the drinks all the way, and the girl at the window was wearing a blanket around her neck, which is a health code violation and disgusting. The drinks were crispy, and the chicken nuggets were good, but I’m not sure I’d ever come back to this location.
… moreTanaaz Bhiwani
the worst customer service ever!! stood in drive through for 30 mins before my turn just behind 2 cars and when it was my turn the old lady just gave too much attitude and the food was really bad too
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