The Palm Court

  4.0 – 1,058 reviews   • Restaurant

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The Plaza Hotel’s iconic, swanky venue for high-end breakfast, afternoon tea & evening cocktails.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Delivery The Palm Court 10019

Hours

Saturday8:30–10:30 AM, 11 AM–4 PM, 5 PM–12 AM
Sunday8:30–10:30 AM, 11 AM–4 PM, 5 PM–12 AM
Monday8:30–10:30 AM, 11 AM–4 PM, 5 PM–12 AM
Tuesday8:30–10:30 AM, 11 AM–4 PM, 5 PM–12 AM
Wednesday8:30–10:30 AM, 11 AM–4 PM, 5 PM–12 AM
Thursday8:30–10:30 AM, 11 AM–4 PM, 5 PM–12 AM
Friday8:30–10:30 AM, 11 AM–4 PM, 5 PM–12 AM

Address and Contact Information

Address: 768 5th Ave, New York, NY 10019

Phone: (212) 546-5300

Website: https://www.theplazany.com/dining/the-palm-court/

Menu Photos

Order and Reservations

Reservations: opentable.com

menumodo.com

Photo Gallery

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Reviews

Tatiana Grishaeva
Beautiful setting at The Palm Court inside The Plaza Hotel, but the experience didn’t fully live up to the hype.

The tea sandwiches were pretty average — nothing memorable. The desserts were excellent, though. The green tea with peach and the caffeine-free fruit tea were both delicious and definitely the highlight.

Service was frustrating. We waited almost 40 minutes for our order to arrive. Then, exactly at the two-hour mark, we suddenly felt rushed. Three different servers came by within minutes asking if we were finished. It felt pushy, especially after the long wait in the beginning.

One more thing — we were surprised by the dress code situation. A dress code was mentioned during booking, yet several guests were wearing hoodies and sweatpants. It made the atmosphere feel less polished than expected, especially for a venue of this reputation.

For the price and prestige, we expected smoother service and a more consistent experience. Overall, it was fine, but not something we’d go out of our way to do again.
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DeeDee
✨ A Quintessential New York Luxury Tea Experience at The Plaza ✨

My visit to The Palm Court at The Plaza Hotel for their Tea and Cake experience was nothing short of magical—an indulgent blend of elegance, history, and impeccable hospitality. From the moment I stepped into the iconic Palm Court, with its soaring stained-glass dome and lush palms, I felt transported into a timeless New York fantasy.

The afternoon tea service is curated with exquisite attention to detail. Every element—fine china, polished silver, artfully plated cakes, and the gentle clink of teacups—contributes to an atmosphere of refined sophistication. The selection of teas is exceptional, offering both classic blends and more adventurous infusions, each brewed to perfection.

But the true highlight is the cake and pastry assortment, crafted with the finesse you’d expect from one of the city’s most storied hotels. The pastries are both visually stunning and wonderfully balanced in flavor—light, delicate, and decadent without being overwhelming. Paired with warm scones, clotted cream, and house-made preserves, the experience becomes a symphony of textures and tastes.

Service at The Palm Court is gracious and attentive without ever feeling intrusive. Every staff member seemed genuinely invested in making the experience memorable, offering thoughtful suggestions and anticipating needs with flawless timing.

Whether you’re visiting NYC for the first time or rediscovering it as a local, the Tea and Cake experience at The Plaza is a must. It captures the glamour of Old New York while delivering modern culinary excellence—making it one of the city’s most enchanting indulgences.

Truly unforgettable, and worth every moment.

Thank you to amazing sister Karen Graf for this memorable invitation!

10/2025
Families from Germany and USA
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Diana Kim
My mom and I love “Eloise at Christmastime,” so visiting The Plaza during the holidays was a non-negotiable for our NYC trip! Pro tip #1: if you’re not a hotel guest or don’t have proof of a reservation, you will not be allowed inside to see the decorations, and honestly, that makes sense given how iconic it is.

Once you step inside, the chaos of NYC completely disappears. It feels calm, elegant, elevated, and undeniably chic; it’s like entering another world. The Christmas décor is stunning, and the service is truly next level. Everyone is treated like royalty. Coat check was seamless, we were seated quickly, and we never felt rushed. We were even able to wander around, browse the shops, and take photos by the Christmas trees inside , which made the experience feel extra special.

Afternoon tea is surprisingly filling. You start with bread, custard, and accompaniments, plus caviar with toppings, followed by your chosen tea served in a generous pot . Then come the desserts, scones, and tea sandwiches – it’s a full spread! I called ahead regarding my food allergies, and they were accommodating, though it did take longer for my items to arrive.

For the price, the food itself wasn’t mind-blowing. This is much more about the experience than the meal. But as a bucket-list NYC moment, it was worth it. Pro tip #2: Definitely book ahead! OpenTable was super helpful with cancellation alerts, which saved us. All in all, a classic New York experience I’m really glad I got to do.
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kimmy
Gorgeous place. Went for wicked tea & spent about 540$. The wait staff seemed burdened by our presence. It felt like they assumed my party was the type that wouldn’t spend much so the service was really not great. The food was also not good at all. The tea was nice though there were no sugar cubes only sugar packets. Not to be snobby but you’d think for the price it’d be better service & options… BUT absolutely gorgeous establishment & the doormen were great. The hostess was also great. Only went for the tea time and it was just bad service. I got the wicked tea with the champagne and my partner got the grand imperial tea with the caviar. Would not recommend. But it was pretty and great for instagram!
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mary mastrobuoni
We had ourselves a Wicked Tea today! The service was impeccable! The server was kind, attentive and patient. He even accommodated my request for alternatives on the tea sandwiches. I thought the visit by Chef Emanuel was such a nice touch! This place was packed and buzzing… I loved the happy energy in the room! A memorable day for me and my family!
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Charlotte Saint-Hague
Afternoon tea at The Palm Court in The Plaza Hotel was an incredibly pleasant experience. The moment we walked in, the space felt luxurious and timeless, with the soft glow of the glass-domed ceiling and elegant décor setting a gorgeous atmosphere. The service was warm and attentive without ever feeling rushed. The tea selection was impressive, and every pot was fragrant and beautifully presented. The tiered trays came with delicate finger sandwiches, freshly baked scones, and elegant pastries that tasted as good as they looked. Sharing it all with friends made the experience even sweeter, turning the afternoon into something genuinely memorable. It’s the kind of classic New York moment you hold onto.
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Shiloh Anne
We had a lovely and very memorable experience here having high tea as a family of four and also celebrating two of our birthdays. Our waiter, Elvis, was truly the best and made us feel so welcomed and was eager to please to make sure we had the best time. This had been a bucket list of ours for a while and it didn’t disappoint. The price is a little steep for what you get but it’s truly about the experience. The teas were also delicious and our family really enjoyed our dining experience here! Thanks for helping us create memories Elvis!
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PG P (thequeenmab)
If I could give a million stars to The Palm Court at The Plaza, I would.

Sure, I sat down expecting an excellent quality for my Wicked-inspired afternoon tea.

But this was a life defying experience in the shape of a cucumber sandwich.
At the salmon (and capers) brioche bun I basically teared up. The waiter saw it, nodded like a man who’s seen this before, and brought me another. That’s service.

Speaking of which. Room staff kind, attentive, and so impeccably perfect.

The sweets were more conventional, yes.
But “conventional” at The Plaza is still a masterclass.

Now, let’s talk economics.
The tea isn’t cheap. But neither is a Stradivarius. And you don’t complain when it plays like that.

And, after all, “everyone deserves the chance to fly.”
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Alex Rademaker
We had a really nice high tea experience. Food was very good. The tea selection was wonderful. The best part of our lunch was our server Porfirio! He was lovely and really made every effort to give 5 star service. He was so lovely and his service went over and beyond. I’d definitely go back.
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Caroline VanBuskirk
Just go! I hate to say this because I want less people to be there but I love having a cocktail at the Palm court. I’ve had afternoon tea there before and it was nice but I enjoyed my time at the bar more. Mainly our time was so great because of our friendly bartender Peter. He was so personable and really made the time spent with my mom truly memorable. He’s just a friendly guy who knows how to make you feel welcome! The Palm court spritz is amazing too. Thanks Peter!
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