misty kelley
The restaurant isn’t usually busy. The employees are a bit slow. She inputted the dilly bars I purchased then walked away. When the receipt came up I grabbed it and walked out. There was a guy before me waiting a while and then ended up leaving without ordering. There were four employees working. They seemed to be working but just slow. The restaurant was clean.
… moreFenton Bell
As a customer, it’s hard not to notice how stretched thin the staff are at this location. Long waits, dirty conditions, and burned-out employees have become routine.
The crew clearly cares and is trying, but they don’t seem supported by management. From the outside, it looks like cost-cutting has been prioritized over both customer experience and worker well-being.
A company that claims to value people should do better by the workers who keep the doors open.
… moreVelon and Sherry Brewer
Just went and got a Blizzard from there….I got a medium M&M /Oreo mixed…it was awesome…had the m&Ms and oreos mixed all in it…not just at the top.
GREAT JOB GUYS A+++
… moreMariah Smothers
I ordered a delivery order, a cake for my husbands birthday, and a chicken strip basket for my kiddos. I didnt get my $37 cake. I called to try to get this taken care of. They will not answer my calls, I left a voicemail. They won’t call me back. Very unprofessional. I did delivery so I didnt have to get two sick kids out and about but it looks like im going to have to. What is the point in delivery if they won’t have everything I ordered delivered? Very unhappy with this situation.
… moreKristina Tabbaa
If I could give this place a negative 5 I would! I never take the time to post reviews but I cant help but to share my experience. I went this morning to get breakfast placed my order through the drive-tru. The employee had absolutely no patience and was so quick to say whats next whats next. Part of my order was TWO orders of pancakes. She informed me it was going to be a 10 min wait on pancakes. I agreed that was fine paid for my food and parked in a waiting spot. The worker comes out gives me my food. I look through the bag and I am missing 2 burritos and a order of pancakes. I go into the restaurant and a male worker said oh they forgot to give you your burritos, I said correct and a order of pancakes. Alicia the worker comes over and says no you ordered 2 pancakes I said no I ordered 2 orders of pancakes. So she marches over to the register to print out a receipt of what she rang up to show me what I ordered. I said well im sorry if that is what you heard but I need 2 orders. Then she proceeds to go to the register and rings me up for 2 more pancakes. I said maam are you really going to charge me for those after I just sat out here longer then 10 mins waiting on my food AND you forgot my burritos. I said you would think you would comp these with all the trouble I have dealt with here ( mind you these pancakes came up to less then 3.00) the other customer in the store was floored could not believe she was charging me! She even offered to pay for them I said no I will go back out to my car and get the money. I then said who is a manager here? She said I am pointed to another female in the store and a male in the back. She said we are all managers. WOW and no one thought it was appropriate to apologize or take care of my 2.50 pancakes?? THEN after dealing with the rudeness the unprofessionalism I come home with the food and I will post the pictures of these pancakes that were so deformed and gross my kids would not even eat them. The hash-browns were so greasy cold and old they just broke off in the bag and were disgusting! This store needs to be shut down for a while. There needs to be serious customer service training, ethics training, and cooking. I will NEVER ever return to this dairy queen. I am disappointed and disgusted.
… moreTiffany O’Leary
Dairy Queen for a lunch date with the hubs! The service was super quick and friendly by bringing it to my table! You cannot go wrong with chicken tenders and fries! And most of all; do not FORGET a blizzard especially on a hot day like today! ☀️
… moreThe Aquatic Redhead
I get a simple frozen hot chocolate once or twice a week in the mornings and the last 5 times it’s been nothing but vanilla ice cream with whipped cream on top. One time I asked for extra chocolate seen as the last couple times it had near none in it and they added coffee and then tried charging extra. Moral of the story don’t go in the morning they don’t care and just shove stuff out the window.
… moreLen Justice
I come to this place quite a bit and I usually always have great service and good food. Biggest reason I rated a 3 was my drive thru experience today because the service at the drive thru would be a ZERO!! I went thru the drive thru for breakfast and whomever they have working the drive thru, I believe her name is Alicia-according to my receipt, shes an older lady and she just doesn’t have great customer service skills. She cuts me off when ordering, acts like she cant hear me, and then enters the wrong item. Shes very rude and body language shows she just doesnt care about her job. I went inside to correct and the guy up front was super kind. Everyone in there was really nice and I can see everyone is busting their butts working but she’s just off in the corner not really doing much but standing around. She went to walk out with an order and i thought she had my order and stopped to ask, she pretty much brushed me off and walked away. She would be the reason I would not come thru the drive thru. I’d much rather go inside and get taken care of by the front register than her at the drive thru. At least I know I’ll get friendlier service there.
… moreRachael Howell
Only gave 1 star because I cant give ZERO!! Got here @ 910 pm…ordered a cheeseburger meal, 6 PC strip basket w/ drink, 2 PC strip kids meal, and $7 meal deal 3 pc strip basket. Wouldn’t ya know…ice cream came up 1st…go figure. Finally get food at 935 that had been sitting under the lights since 922…guess what? Cold! I then tell the girl Im missing the kids meal. She walks over to the register and grabs a kids meal that had been sitting there since we ordered…apparently someone returned it as something they didn’t order. I refuse and she has the nerve to ask if I want it remade. Um…what do you think?! Before she walks away, I tell her my other food was not only cold since it had sat there for damn near 15 minutes, but was also buffalo when I ordered regular and want it remade. She goes and tells someone who yells, “she’s just gonna have to wait her turn!” Wow! At this point I had been waiting for a fully complete hot order for 30 minutes. By now my kids ice cream sundaes are liquid. They finally bring me food so I check it. Barely warm and incomplete and the Texas toast is soggy bread. In total I should have 11 strips between the 3 meals. Im coming home with 7 strips that are less than warm and soggy bread & fries with liquid ice cream sundaes. Awesome job DQ! Maybe if you all wasnt so worried about the drive thru getting their ice cream and concentrated more on the dining room orders being made, there wouldnt be an issue. This is why I hadn’t stepped foot in a DQ in over 10 years until a month ago at this same location. That experience restored my faith in DQ…until tonight. Calling corporate first thing Monday and demanding a full refund and going forth I will never frequent another DQ in my life. Ended up tossing $30+ worth of food and went home to eat ham sandwiches instead. By the time I was actually leaving the store, it was 947 pm…ABSOLUTELY PITIFUL!!
… moreshady snf
Stay away from the breakfast burrito, 3.79 each! And it’s super small maybe smaller than Mcd’s
… more