

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Address and Contact Information
Address: 1600 E Roosevelt Blvd, Monroe, NC 28112
Phone: (704) 776-4838
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Reviews
No music either but you are treated to a loud feedback type sound coming through the speaker while you try to eat your now frozen again food!
So much potential here but hard to see this competing with others like this.
Edit: came all the way from Jacksonville to get some JNTB and it was just as good! Bacon Ultimate Cheeseburger hit the spot, and the new mummy monster taco was so damn good! This location is awesome and clean!
I’m a super fan of their Breakfast burritos. Both of them. The Grande is the better of the two. Note: WITH (and this is very important) the taco red sauce!! It’s a must! Trust me, you can thank me later.
Food here is always pretty good. Location is kinda sketchy. Building needs and update.
When my mom arrived at the drive-thru, she told the employee she had a mobile order. My mom speaks English, but it is her second language and she has an accent. Instead of assisting her, the female employee responded rudely and aggressively, immediately yelling that she did not understand what my mom was saying. I was in the car and witnessed everything. It was unprofessional, shocking, and honestly discriminatory.
My mom calmly repeated that she had a mobile order, something we have done for years at multiple Jack in the Box locations without issue. The same woman then yelled at her again and told her she had to go inside for mobile orders. Already in tears from the way she had been treated, my mom went inside. The order was clearly sitting on the counter, ready to go, but instead of handing it to her right away, the staff made her wait until they decided to finally give it to her.
This behavior was unnecessary, hurtful, and extremely disrespectful. My mom is one of the kindest people you could meet, and she avoids confrontation. For her to be treated in a way that made her cry is unacceptable.
Additionally, I want to mention that this location has a long-standing issue of claiming to be closed before 5:15 AM, despite being advertised as 24 hours. Even with mobile orders, customers are often turned away until after that time.
Oh and lastly, they’re always “out of ketchup.” Seriously? KETCHUP? Just say you don’t feel like grabbing some. The employees lack manners and work ethic.
I hope this complaint is taken seriously. My family and I have always enjoyed Jack in the Box, but this experience left us feeling deeply disappointed. No customer deserves to be treated this way.