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Chipotle Missouri City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Missouri City, TX
6245 Highway 6 Missouri City, TX 77459 Near Hwy 6 & Murphy Rd. Hwy 6 between Murphy Rd and Glenn Lakes Ln
Chipotle Mexican Grill in MISSOURI CITY, TX
Chipotle Mexican Grill. 10010 HIGHWAY 6 MISSOURI CITY, TX 77459. place icon … 6245 Highway 6, Missouri City, TX, 77459. Open NowUntil 11:00 PM. Chipotle …
Chipotle Mexican Grill Locations in Missouri City
Chipotle Missouri City. Open – Closes at 11:00 PM. 6245 Highway 6. Chipotle MISSOURI CITY. Open – Closes at 10:00 PM. 10010 HIGHWAY 6. All Chipotle Locations/ …
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Reviews
Christian Brown
I’m a DoorDash driver and had a frustrating experience at this location on Monday around 7:00 PM.
I understand restaurants get busy. I understand short staffing. I worked in restaurants for 12 years and served in the military, so I respect customer service environments. That’s not the issue here.
When I arrived, I checked the self-service pickup shelf where customers are supposed to look for their names. My order was not there. I then approached the counter to let staff know I was there for a DoorDash order and waited.
The order was eventually completed and placed behind the register, not on the self-service shelf. From where I was sitting, I had no visibility of it unless I repeatedly walked up to the counter and interrupted staff to ask if each bag was mine.
No one said a word.
I was clearly visible the entire time. Multiple employees saw me waiting. A simple “What name are you waiting on?” or “Your order is ready” would have solved the issue immediately.
Instead, I had to keep watching every bag that moved and guess whether it was mine. When I followed up, I was told the order had “just arrived,” which was not accurate — I had already been there watching the process.
For delivery drivers, time is income. Poor communication directly impacts our pay and delays your customers’ food. Consistency matters. If there is a self-service shelf, use it. If orders are placed behind the register, notify the driver.
This is not about special treatment. It’s about basic communication and operational consistency.
I hope management addresses this so it doesn’t continue affecting drivers and customers.
… moreI understand restaurants get busy. I understand short staffing. I worked in restaurants for 12 years and served in the military, so I respect customer service environments. That’s not the issue here.
When I arrived, I checked the self-service pickup shelf where customers are supposed to look for their names. My order was not there. I then approached the counter to let staff know I was there for a DoorDash order and waited.
The order was eventually completed and placed behind the register, not on the self-service shelf. From where I was sitting, I had no visibility of it unless I repeatedly walked up to the counter and interrupted staff to ask if each bag was mine.
No one said a word.
I was clearly visible the entire time. Multiple employees saw me waiting. A simple “What name are you waiting on?” or “Your order is ready” would have solved the issue immediately.
Instead, I had to keep watching every bag that moved and guess whether it was mine. When I followed up, I was told the order had “just arrived,” which was not accurate — I had already been there watching the process.
For delivery drivers, time is income. Poor communication directly impacts our pay and delays your customers’ food. Consistency matters. If there is a self-service shelf, use it. If orders are placed behind the register, notify the driver.
This is not about special treatment. It’s about basic communication and operational consistency.
I hope management addresses this so it doesn’t continue affecting drivers and customers.
Ty
Haven’t been here in over a year and wanted to see if there was any improvement. The answer is no. Your sofritas has meat in it. Tell your workers to be more gentle instead of aggressively banging the spoon, flinging meat in other bins. Your portions also suck. I should not be able to see the bottom of a fresh bowl. Rice is cheap, stop being stingy with it. Pro tip: more rice means full customer, happy customer, will return fat customer. Same goes for beans. Giving more of the cheap stuff will go a long way.
… moreAlyssa H.
DIRTY, they don’t clean anything. EVERY single table had leftover food on them, trash on the floor, condiment section is sticky with soda spilled everywhere, our foil and plates had old rice and guacamole on them before they even took our order. None of them bother to clean any of it. Even the forks are sticky and spotted. They’re disgusting. Not to mention some of the employees don’t even acknowledge you or look at you when you speak to them. Worst location I’ve been to.
… moreMelissa
This chipotle is the slowest!!. This is my second time coming and this time I literally had to walk out. It was horrible.. food was all over the counter(easily falling into fresh food), the food was old definitely looking like in the wrong temperature zone and the rice was undercooked. Everyone was just running back and forth and couldn’t tell who the manger was ( I was trying to help and leave a little a review). I was so excited to have chipotle near me but I’ll go little ways away to the other one.
… moreNemi Adoki
This was how much meat and beans you get at this location apparently. I got 3 orders just like this and 2 bowls. Awful location
Edit: and the chips were stale
… moreEdit: and the chips were stale
LaToya Robinson (365 Notary Docs 2)
New chipotle. Chicken bowl was very good and fresh. I love the soda water here.
… moreDominique A
Ordered online at 12:55pm. App said it was ready on shelf, it was not. I asked this girl about it and she shrugs her shoulders. This girl purposely kept moving my food down the line to make me wait. I waited until 1:34pn. This girl doesn’t deserve a job. This girl is not a people person. This girl folds poorly under pressure. This girl did not prepare herself for the Chipotle rush hour. This girl needs to work on herself as a person. This girl needs to know you can do a lot of things but DO NOT PLAY WITH PEOPLE FOOD. This girl is angry. This girl shows what the manager of this location thinks is a good fit for the company.
Hair in my food because NOT 1 of them have on hair nets. Health department needs to go here. Have you ever seen the trash can outside? Imagine inside. This location needs to do better.
… moreHair in my food because NOT 1 of them have on hair nets. Health department needs to go here. Have you ever seen the trash can outside? Imagine inside. This location needs to do better.
Charnade Wilson
The CUSTOMER SERVICE HERE IS HORRIBLE. It’s a lot of kids working. You never know who the manager is. NO ONE IS MAKING FOOD BUT THERE IS 4 people in the store …. Make it make sense. They keep walking back in fourth . One person is always cutting meat. The person who is ringing up orders is the person who is making food and the ONLY person making food. Everyone else in the back is lost in the sauce. The line is getting longer and longer and people are waiting. This is the slowest chipotle I ever been to .. I keep comming back cause it close to my house but I make sure I have nothing planned for the next hour because I WILL WAIT!!! And why do they have a now hiring sign up .. I see the same people in there every week.
… moreC Win
I simply wanted to use my reward points, and the young lady at the register was beyond disgusting. Her attitude was beyond nasty. I told her it scanned she said “it didn’t”. Ok I had more than enough to redeem close to 800 points worth. Needless to say after dealing with her, I have 37 points. She did not acknowledge her mistake. She did try to tell the manager what I was trying to do however, her attitude was so bad we were going back-and-forth because I was telling her before she did it that it had already taken it. There was continuous back-and-forth.
The manager had no idea couldn’t understand, or comprehend what was going on, even though he was standing there the whole time and I explained to him. I asked him what was he going to do. You’re charging me, but yet you’re taking all my points what’s the point of the reward system. She was being immature and childish sitting there laughing in my face she went to the back to talk to her coworkers so they could giggle more. Most of them (the staff) shouldn’t be working with public.
I asked her her name she refuse to answer and said “no” he gave me his name Louis. I asked him to give me her name. He refuse as well. The fact that I still see the young lady who served my food today and someone else wrote a review about her prior goes to show that Chipotle literally does not care.
People have been telling me to stop supporting this chain and today is my last day. Their service sucks across the board. It’s not just this location. I truly wish that this company wasn’t around because they do not know what customer service is!!!
… moreThe manager had no idea couldn’t understand, or comprehend what was going on, even though he was standing there the whole time and I explained to him. I asked him what was he going to do. You’re charging me, but yet you’re taking all my points what’s the point of the reward system. She was being immature and childish sitting there laughing in my face she went to the back to talk to her coworkers so they could giggle more. Most of them (the staff) shouldn’t be working with public.
I asked her her name she refuse to answer and said “no” he gave me his name Louis. I asked him to give me her name. He refuse as well. The fact that I still see the young lady who served my food today and someone else wrote a review about her prior goes to show that Chipotle literally does not care.
People have been telling me to stop supporting this chain and today is my last day. Their service sucks across the board. It’s not just this location. I truly wish that this company wasn’t around because they do not know what customer service is!!!
Charnade Wilson
Hi, I visited your restaurant last night around 7:30 PM and had a really disappointing experience at the cold toppings station. The employee helping me kept rushing me, repeatedly saying “what else, what else” after every ingredient I asked for. He also gave extremely small portions, and when I asked for more of a topping, he put it in a separate cup — something I’ve never seen Chipotle do before.
I then asked for the new sauce, and he completely ignored me and moved on to the next customer, as if I was asking for too much. I should be able to get my bowl the way I want it without feeling rushed or dismissed. This experience was unprofessional and frustrating.
I’m hoping this can be addressed so customers feel respected and heard. Thank you.
… moreI then asked for the new sauce, and he completely ignored me and moved on to the next customer, as if I was asking for too much. I should be able to get my bowl the way I want it without feeling rushed or dismissed. This experience was unprofessional and frustrating.
I’m hoping this can be addressed so customers feel respected and heard. Thank you.