✨ Multi-Cuisine Fusion at Four Points by Sheraton Downtown mosaicsheraton-com ️ HOURS | 7 Days Bar: 4pm–2am Dinner: 4pm–12pm 2am if poppin’ Lunch: 11am–4pm Brunch R&B: Sat-Sun, 11am–3pm Breakfast: Tue-Thu, 7am–10am HAPPY HOUR 3pm–6pm JAZZ Fri, Sat, Sun Dance SEATING 500 Event 300 Indoor |200 Patio 350 Seating 200 Indoor |150 Patio ✔️ Semi-Private Room ✔️ Lounge | Podium ✔️ Highboy Table ✔️ Garden Patio, Mini-Bar, Water Fountain ✔️ Bocce Ball Court PARKING ️ $8 Sheraton, 2 hrs ️ $10 ParkSJ-org 90 mins FREE ️ 2nd & San Carlos, 1-block 280 S. 2nd St |map EVENT Corporate / Private ️ Full / Partial Buyout ️SJ Convention Center Walk 2–3 min
Trendy hotel hangout boasts inventive fusion fare, creative cocktails, a patio & live weekend jazz.
Address and Contact Information
Address: 211 S 1st St, San Jose, CA 95113
Phone: (415) 688-9437
Website: https://mosaicsheraton.com/
Menu Photos
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Reviews
There was like one server who was rarely around, had to confirm my order twice cause he took it the first time and forgot or didnt take it. It was 3 things, the appetizer and 2 entrees.
We got the appetizer quick cause it was fries with garlic truffle. It was okay.
The entree took 1.5 hours…. yes , you read that right… 1.5 HOURS. For a $42 roasted Half chicken with truffles Mac&Cheese, and Crab fried rice which was $34.
After the 1.5 hour wait , with literally 3 others tables with 2 people on each and a barely present server, the Roasted Half Chicken was 2 pieces of dry chicken (look at the pics) , with truffle Mac and cheese where my girl struggled to find the taste of truffle.
The crab fried rice had minced fibrous crab mixed into very mushy rice. I have had better fried rice on the streets for a few bucks. You can see in the pictures uploaded , how the rice is mushy rice for sick people , no visible crab cause its mashed into the rice , and 2 or 3 strands of rare veggies.
I wont be surprised if they ordered the rice from some mexican place and added left over crab to it and minced it so we cant tell it was old and bad.
I returned the food with the waiter cause we couldn’t eat that abomination of the food.
Now for the kicker, they charge you $20 gratuity for 2 people cause you made a reservation on open table, while the whole restaurant is empty
This place isnt just bad food and bad service , they know they serve bad food and try to scam the most they can out of the customers cause they know no one is coming back to this.
I have uploaded my bill with the pics of the entrees so you can see for yourself if you would spend that kinda money over this.
If the restaurant reads this , please also explain which Half of the roasted chicken has 2 pieces of that … we couldnt even identify the second piece. And why go here when walmart and costco sell chicken that isnt this dry and take returns when you tell them their food is trash.
Edit: taking one more star off. Dessert order was ice cream. I specifically asked for silverware. Wait staff confirmed its there. I sit down to eat and there’s no spoon. Knife can only do so much with ice cream
We ordered a few appetizers, and the first one didn’t arrive until an hour later. The rest trickled out one by one over the next hour, so by the time we got everything, half of it was cold and no one was even hungry anymore.
To make things worse, the food itself was less than marginal, bland, poorly presented, and definitely not worth the long wait. The staff seemed totally unorganized and didn’t check in on us at all during the long wait. For the prices they charge, you’d expect at least basic service and timely food. Sadly, this was a total letdown. I wouldn’t recommend this place unless you enjoy waiting forever for your meal.
Mosaic Restaurant and Ultra Lounge offers a trendy, upscale dining and nightlife experience. The menu features a mix of contemporary American cuisine with global influences, including flavorful appetizers, entrees, and creative cocktails. The atmosphere is stylish and modern, often enhanced with ambient lighting and lounge music, making it a popular spot for evening gatherings and social events. Service is usually professional, though the lounge can get crowded on weekends. It’s ideal for those looking to combine a fine dining experience with a lively, social vibe.