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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 1009 Lamesa Hwy, Big Spring, TX 79720
Phone: (432) 267-5412
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
DQ Food and Treat in Big Spring, TX, 1009 Lamesa Hwy
STORE HOURS · Friday11:00 AM-11:00 PM · Saturday11:00 AM-11:00 PM · Sunday11:00 AM-10:00 PM · Monday11:00 AM-10:00 PM · Tuesday11:00 AM-10:00 PM · Wednesday11: …
Dairy Queen Locations in Big Spring, Texas | DairyQueen.com
Find a Dairy Queen in Big Spring, Texas and enjoy fast, convenient, and delicious food … Find a DQ®. in big spring, TX. Address, City, State, or ZIP Code.
DQ® Texas – Delicious Fast Food & Ice Cream | Texas Dairy Queen®
Discover the Texas Dairy Queen® official website. Browse the menu for seasonal Blizzard® favorites, find a store location near you or earn rewards.
Reviews
Mayra Martinez
I visited Dairy Queen on 02/22/2026 around 7:30 PM with my grandparents. We all ordered crispy chicken salads, something we used to order often years ago and now go to DQ every now and then I’ve never had a problem at other locations.
When we received our food, the salads were served in taco shells, which immediately seemed incorrect. I politely told the employee who handed us the food (I believe her name was Ana, though I’m not 100% sure) that our order might be wrong and explained that I had never received a chicken salad like this before. She told me it was the “new version” of the chicken salad and walked away.
As I continued eating, I noticed beans at the bottom, which made no sense. After looking it up later, I confirmed this is not a new version of a chicken salad. It felt like she simply didn’t want to correct the order. I then checked my grandfather’s salad and realized his didn’t even have chicken it had ground beef instead.
My grandmother asked to speak to a manager, but we were told there was no manager on site, only a shift lead, and that she couldn’t issue a refund. We were told we could wait until 10 PM when the manager would arrive to get a refund. During this time, the employee made a rude comment out loud along the lines of, “Now she wants a refund once it’s already in the garbage,” even though I had addressed the issue as soon as the food was handed to us. Other customers nearby were also having issues and witnessed her attitude.
The employee continued going back and forth with me and was rude not only to us, but to other customers as well. Her behavior was extremely unprofessional and made the situation worse.
We were unable to return at 10 PM because my grandparents were heading back to Houston. I called the store afterward, but no one answered. They took my phone number and said someone would contact me.
To this day, I have never received a call back, a refund, or any follow-up. The issue was never resolved.
This was by far the worst fast-food experience I’ve ever had. The customer service and lack of accountability were extremely disappointing. If I could give this location 0 stars, I would.
… moreWhen we received our food, the salads were served in taco shells, which immediately seemed incorrect. I politely told the employee who handed us the food (I believe her name was Ana, though I’m not 100% sure) that our order might be wrong and explained that I had never received a chicken salad like this before. She told me it was the “new version” of the chicken salad and walked away.
As I continued eating, I noticed beans at the bottom, which made no sense. After looking it up later, I confirmed this is not a new version of a chicken salad. It felt like she simply didn’t want to correct the order. I then checked my grandfather’s salad and realized his didn’t even have chicken it had ground beef instead.
My grandmother asked to speak to a manager, but we were told there was no manager on site, only a shift lead, and that she couldn’t issue a refund. We were told we could wait until 10 PM when the manager would arrive to get a refund. During this time, the employee made a rude comment out loud along the lines of, “Now she wants a refund once it’s already in the garbage,” even though I had addressed the issue as soon as the food was handed to us. Other customers nearby were also having issues and witnessed her attitude.
The employee continued going back and forth with me and was rude not only to us, but to other customers as well. Her behavior was extremely unprofessional and made the situation worse.
We were unable to return at 10 PM because my grandparents were heading back to Houston. I called the store afterward, but no one answered. They took my phone number and said someone would contact me.
To this day, I have never received a call back, a refund, or any follow-up. The issue was never resolved.
This was by far the worst fast-food experience I’ve ever had. The customer service and lack of accountability were extremely disappointing. If I could give this location 0 stars, I would.
Felicia
I stopped to get the famous mint crunchin cookie parfait and was told this specific store doesn’t make them. Disappointed, I noticed they do make parfaits but not the ones you want. The restroom looked really bad and there was no soap in the soap dispenser
… moreSam
Dairy Queen – Big Springs, TX
Stopped here for a quick bite while passing through on Easter weekend, and honestly, I wish we hadn’t. The food was barely edible—everything tasted like it had been fried in old, rancid oil. Couldn’t even finish my meal. The only saving grace was the staff—super sweet and attentive, which is the only reason this gets 2 stars instead of 1.
… moreStopped here for a quick bite while passing through on Easter weekend, and honestly, I wish we hadn’t. The food was barely edible—everything tasted like it had been fried in old, rancid oil. Couldn’t even finish my meal. The only saving grace was the staff—super sweet and attentive, which is the only reason this gets 2 stars instead of 1.
Eddie DeLuna
Walked in after a day at work expecting to get my food how I ordered instead I got a nasty attitude from the old lady behind the cashier the 2 bigs guys in the back couldn’t fix a burger I ordered a bacon and cheese with no lettuce or tomatoe what I got was a double patty with a strip of bacon … no mayonnaise no mustard no onions NO CHEESE… took it back to get it fixed and they sent it back with a slice of cheese but no toppings
… morePhillip
Ice machine for the fountain drinks was empty. Floor was dirty with french fries and paper everywhere. Person taking orders was not responsive when questions were ask. The womens toilet was stopped up and was not placed out of order. Ice cream machine was also broken. This was without a doubt the worst Dairy Queen we’ve ever been to in any state.
… moreHS Webb
Staff is slightly rude. I asked if they had corn dogs at this location and she snickered and said we stopped selling those 7 years ago. Your location might have but not all DQ locations did. Tacos were good but fries were dry. Employees oversold stuff and didn’t listen when we said only the burger NOT the meal. Lastly, when we went to order ice cream-they made it ridiculously weird. They crammed and I mean crammed ice cream into the peanut buster parfait not allowing space for the toppings. I watched the older employee with glasses “teach” the younger two how to (ruin it basically) make it they used a spoon to push the ice cream into there as much as possible then dumped the toppings into the lid and put it on. When I opened it peanuts spilled everywhere. The hot fudge was burnt. The dilly bar was pulled from a deep freezer as cold as Antarctica. It was impossible to bite into and we had to wait 20 minutes for it to defrost. It actually was painful to my teeth to bite into. The menu to see the food was covered by the ice cream machine. There were no lids for the cups. All in all the franchise owner either doesn’t care or doesn’t try. There are much better locations for DQ’s. This definitely isn’t one of them and this come from the owner or management training.
… moreMuah Besos (Muah Besos)
No wonder this place has a low rating its like every person working here does not want to be here. I stood at the counter for 5 min while staff did not even say ‘Hello, I’ll be right with you”. Oh no the girl at the drive through just stared my way and acted busy. The guy that was supposedly taking care of the counter just ignored me until he had to take my order. Service here sucks , cook was fast but these front counter employees were slow. And ignored customers until they were done with what ever else they thought was priority. These guys stood there the same way and staff could care less. The guys walked out. Business Lost. Dame this blizzard was runny and the guy didn’t even flip it. if I could give zero stars I would.
… moreTobias White
Me and the family stopped for lunch. We were a bit skeptical walking in but the staff was very inviting and friendly. Service was great, food was hot and fresh! Thanks for a good experience!
… moreRyan Mallory
How do you actually serve someone a blizzard and not put anything in the ice cream. I mean seriously, not even one piece of Heath in it, and I ordered it with extra!!! 9$ for a dr pepper and plain ice cream!!! Do better DQ! No wonder your a 2.9 star, keep it up with that service and you will be down to 1 star in no time. Sat in line for 25 minutes with only 1 car in front of me.
… moreTony Roberts
I ordered a taco salad with extra meat. Most people would automatically add more of the taco meat that is already on it, but no, they played a hamburger patty on top. Plus, the shell was overcooked and hard as a rock. Avoid this place!
… more