Chipotle Mexican Grill

  3.4 – 1,008 reviews   • Mexican restaurant

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Chipotle Xenia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 45385

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Chipotle Mexican Grill in Xenia, OH

1620 W Park Square Xenia, OH 45385. Near W Main St & Progress Dr. place icon. Get Directions · (937) 372-2943 · Order Online · Order Catering.

Chipotle Mexican Grill Locations in Xenia | Burritos, Fast Casual …

1 Chipotle Locations in Xenia. Chipotle Xenia. Open – Closes at 11:00 PM. 1620 W Park Square. All Chipotle Locations/; Ohio/; Xenia. Contact Support · Careers …

Chipotle Mexican Grill in Xenia, OH

1620 W Park Square Xenia, OH 45385. place icon. Get Directions · (937) 372-2943 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.

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Reviews

Damaris Monsivais
This Chipotle is always the same thing, never have protein, rice or beans…..They are always missing something. I wish people actually liked where they work because apparently the people that work in this location HATE their job, and it shows when you enter the premises. Food, Service and Atmosphere sucks 100%
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Martiesha Kelhoffer
Typically I avoid this location as the food isnt the greatest, however I went for lunch today and had to come leave a positive review, specifically for Cam. He helped me out today when my app wouldn’t work. He has no idea how much I appreciate his kindness. I had my daughter with me as well and it was nice to be able to have that learning experience of how there are still really cool & kind people in this world. Thanks again Cam!
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Gabriel Lado
Food is good but service is completely slow. The workers are not optimize to their work station. Only one person making burritos when there is a line of over 20 ppl. Another employee always looks lost and confused up front slowing down everything even more. They stop making burrito to load up on food when there is still plenty of food to keep building. Honestly not sure why I keep coming to this location.
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Kelie Lee
I just watched this worker put her glove in her pocket , handle someone’s credit card and continue to handle food. She put toppings on the tacos. She did not change her gloves again. That’s gross. I said “ I’m not trying to be rude but you should really change your gloves. I watched you put your hand in your pocket and handle a credit card” she tried to argue saying she did not put her hand in her pocket and another guy working told her she should change her gloves. The guy was nice but that attitude was ridiculous.
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Mike W
Yet another horrible experience here. As usual, they were out of many ingredients. There were scraps of cold steak left, no fajita vegetables and no red chimichurri. Most of the workers are incompetent and can’t even process a simple question. The place is a complete mess especially around the “clean” forks. I encourage everyone to avoid this Chipotle so that maybe, someone will actually do something to improve this location and I can visit once again. I doubt it, because it’s been this way for years. I’ve given it so many chances and time and time again I walk in and have to leave which stinks, because I enjoy Chipotle in general.
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Richard
Love Chipotle. Box restaurant which looks like every other. Pause…. dirty tables. The employees seemed to have a meh attitude. Food was bare so they tried giving little as possible. Out of vegetables so not an option. Drink station out of 3 of 4 drinks they have as specialty. No Ice in fountain drink. No napkins were avaliable for customers to wipe dirty tables off. Not a good option
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Mickey W
I usually love Chipotle but this store wasn’t it. I was told they are out of vegetables. The steak was over cooked and dry. The man serving me clearly hate his job and was just trying to make the line move. The lemonade dispenser were empty and filthy! No napkins anywhere and filthy tables.
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Danielle Sade
I recently visited the Xenia Chipotle, and I was extremely disappointed with my experience. My food was charred, and it seemed like the staff were aware of it since they flipped it over to hide it from me. To make matters worse, the vinaigrette was solid, which was unacceptable.

One employee was handling food without gloves, and when I went to get my phone to document the situation, she just threw it in the trash and told me I would have to call web support for any issues. It felt like I was dealing with a bunch of kids who had no intention of providing proper service.

Even the manager, who identified herself as such, was unable to resolve the issue. I had to wait over 30 minutes just for my mobile order because they weren’t using the mobile cart properly.

I’m seriously considering contacting the health department about the poor working conditions and the lack of hygiene. Overall, the service was terrible, and I wouldn’t recommend this location to anyone.
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Lydia rose Turner
Chips are stale, sour cream is watery, rice is hard/uncooked and to top it off they were out of lettuce. Staff was nice though. But every single table was dirty we couldn’t even sit down.
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Karlos Kolon
This restaurant is truly something else. The last time we were here, they were so slow that we ended up leaving. I ordered during their slower hours, yet it felt like I was transported back in time with how sluggish the service was. There was zero sense of urgency; it seemed like the staff were just clocking in for a paycheck. I ended up waiting 30 minutes after arriving, even though the app said my food would be ready 10 minutes earlier. The first guy gave me a completely blank look and said they were just waiting to cook the meat, as if that was my problem. After such a long wait, you’d expect the food to be fantastic. I waited a ridiculous 40 minutes, and they didn’t even offer me a drink or apologize. Meanwhile, I had to single out Britney, the manager, to have a conversation and figure out whats going on since she was just standing in the back, laughing and having a great time, doing everything except actually managing the place. The manager, zero clue, zero leadership, zero care. The gentleman prepping my order, with no help, he did great.

Marcus Johnson, what kind of establishment are you managing? Its starts from the top. Employees are only as good as their management. Take a look at these reviews. It’s time to step up and lead, or step aside and allow someone with the skills needed to improve the situation to take charge. Not everyone is meant to be a leader.
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