Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.
Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.
Carol Jewell
I was always happy here, especially at the one close to my job. It’s clean, staff are friendly and efficient and the food is good and decently-priced. Until 2 nights ago. I find the night time atmosphere, service, and food are totally different. One night I was waited on then the waitress left, never said a word. Another girl sat my plate in front of me and walked off. I ordered a steak, not big but usually delicious and so tender, as I ask for medium rare. No sides, just the meat. It came and was hard and dried up. I said something to the waitress but she just walked off and wouldn’t come back. Only 4 customers, both already eating (and left before me), and 1 waitress, 1 cook. She finally came my direction and I asked for my waitress, finding she had already gone home. I also found she tried to charge me $13 for a $7 steak and glass of water. She corrected the price and gave me my receipt to show a manager interest as there are none at night. I have not had a chance to go in yet and the phone never goes to a person. I’m a bit unhappy. I won’t go back at night.
… morechris godfrey
10% in Togo fees, 10% in service fees, then a tip? If I go back, I’ll sit down, order all my food, then ask for to go boxes.i walked in, ordered, and waited anyway, but I’ll save 20% by making extra work and more dishes
… moreDr. Ken King
I stopped here (Nov 1, 2024, 0530 am) after not being able to dine at Broad Street Restaurant. This place served me but was literally trashed, with dirty tables and food left on others. I walked in and did not see a single worker, as they were in the back talking. Finally, a worker came out, cleaned my table, and took my order. My food came out, and it was clear the cook’s grill was also nasty, with black spots on my hash browns and eggs. I know it was Halloween, but please clean as you go. When I finished my food, there were still dirty dishes on several tables despite the worker passing them several times. The District Rep has his/her work cut out as this restaurant and another on Broad are clearly doing their own thing despite corporate expectations. v/r, Dr. King
… moreJerald Smith
I hadn’t eaten at a waffle house in 8 years (once I stopped clubbing). Pulled in after 1am due to a heavy rain storm. I got the sausage bowl with onions and gravy. BTW, I love pepper! It was piping hot and filling. My server was Kea. She was amazing.
… moreTech Calibur
This place will not greet you or acknowledge you at all and allow you to sit down at a table for 10 minutes with no menu or anything when there is hardly any customers and 10 employees. This place is a joke. Don’t ever come here. They will just act like you don’t exist.
… moreLana Jarman
Such an amazing Waffle House! The staff is awesome and the food is even better. This is my first time visiting Richmond and I’ll be back just for this Waffle House. Everything was hot and fresh. Our server Cary was on top of it. The staff all worked wonderfully as a team to help each guest in a timely manner!!!
… moreAnthony Couillard
We tried a different location today just to change things up. We have 2 Waffle Houses pretty near to us. Even though this one has been here for years, it’s still the newer of the two. There was a little bit of a wait, especially since they have the bar and table closed due to Covid. Very friendly greeter who took our names. When we got sat we our waitress was fairly quick to us to grab our drink order. I ordered a double, smothered, covered and chunked hashbrown with a grilled cheese with tomato, my daughter got the All Star and wife a Texas Toast with Hashbrowns and a Reese’s waffle. I was a little disappointed with my grill cheese oh, one of the things I really tend to like with Waffle House grilled cheese is the tomato is usually pretty warm, unfortunately my grilled cheese was cold. In one of my pictures you can see that the cheese is actually not even melted. They also gave me a large slice of tomato with the stem piece/core, not sure actually what its called. I actually had to pull it out and bite around it. It was also the smallest size double order I have ever seen. Both my wife’s and my daughter’s hash browns we’re larger than mine. I asked the waitress but she told me that it was a double order. My daughter is pretty much a plain Jane, but she wanted to try ham “chunked” in her hash browns. When she got her hashbrowns they had onions, which she doesn’t like and didn’t ask for. Also why we were there we could also hear the manager apologizing to a customer with apparently made a very large order for takeout came, picked it up, went home and then half of the order was missing. Then I could hear the manager and one of the cooks kind of arguing about who cooked what. When leaving my 9yr old daughter even commented to me, “Well this is what we get for not going to our Waffle House.” Not sure if it was just one of these mornings oh, I like to give them the benefit of the doubt I mean we don’t expect much it is just a Waffle House. Have to say our waitress was very sweet and even though there weren’t a lot of tables she was busting her hump trying to take care of everyone. But next time we want to get some hash browns will probably just go back to our normal spot on Brook Road.
… moreAshley Taylor
DO NOT GO TO THIS WAFFLEHOUSE. THIS PLACE NEEDS TO BE RE-STAFFED OR SHUT DOWN. WE SAT AT A TABLE FOR OVER 40 MINUTES AND DESPITE TRYING WAVE DOWN STAFF, WERE IGNORED UNTIL WE LEFT. The table behind us was upset as well and opted to cancel half their order just to get out of the restaurant. Also worth noting, they were 100% not busy, ive seen a busy waffle house and this waa not it. The employees just apparently don’t like to work? Wild…Worst service I’ve experienced in years, don’t do it to yourself.
… moreDaphanie Brown
Food is decent, but the staff here were loud like hyenas in the crack of dawn around 5am, and I’m literally half asleep trying to enjoy my food ugh.
The server needs training, she gave me hashbrowns instead of grits, forgot my syrup for the waffle too. Oh and she said they were out of plastic spoons when I asked for plastic silverware smh.
By the time I finished eating, my appetite quickly left due to the noise from the staff, and I was utterly disgusted so much I didn’t even eat my waffle.
… moreDaniel Ice
Always great service at this location, this is a favorite for my son and I. Tried the pork chops for the first time on my last visit, and I don’t think I’ve ever had a better one in my life.
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