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Fast-food burger chain serving sides such as chili & baked potatoes.
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Wendy’s 3154 Augusta Rd – West Columbia
Visit Wendy’s at 3154 Augusta Rd in West Columbia, SC for quality hamburgers, chicken, salads, Frosty® desserts & more. Get hours and restaurant details, …
Wendy’s 3008 Highway 321 – West Columbia
At Wendy’s in West Columbia, SC, we got breakfast, lunch, and dinner. From fresh-cracked eggs to fresh, never-frozen beef, We Got You®.
2 Wendy’s Locations in West Columbia, South Carolina
2 Wendy’s Locations in West Columbia, South Carolina · 3008 Highway 321 · 3154 Augusta Rd. Opens At 10:00 AM Opens At 10:00 AM Open Until 2 …
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Reviews
britney frazier
I placed an order on the Wendy’s website I am a truck driver and I go to this location a few times a week to a few times a month for the past 4 1/2 years. Within the last 2 1/2 years I’m always an overnight customer due to shift. I placed my order and sent it over for prep around 1:45 am – 1:50am. When I got there Harlen the night manager told me they were closed. They advertise a 24 hour service it’s illegal due to false advertisement to tell someone you’re closed for a system shutdown. My order was already received by the restaurant he could have looked at my receipt and made my order. I was baffled and I said u guys need to deactivate online orders when you’re closed. He said there was no way for him to make my order his computer was off and he never asked to see my receipt. I asked him for a refund if he can’t give me my food. He told me to call the mobile services. He was completely dismissive never once attempting to see my digital receipt to make the order. I asked again if there was anything he could print out for a refund to return my money. He told me he couldn’t make my food until after 2:30 am because he can’t see the order while it was clearly listed on the pick up screen so that means the order had already been received. I asked for his name he gave it and condescendingly asked if I needed him to spell it and I told him no I don’t need him to spell his name I need my order and I asked for a corporate number he told me to google the number he was very verbally combative with me but never once attempted to prepare my order nothing was wrong with the kitchen and another employee was behind the counter finishing someone else’s order. He blew me off and was extremely disrespectful. I don’t have my money back nor did I ever receive my order. I was here the night before with no issues.
I spoke with the GM Macy this morning she briefly apologized and said she thinks it was just a misunderstanding on both parts and she can’t give me a refund until I physically return to the store. Honestly the way she brushed it off seems like she’s downplaying the whole situation. The issue is I dont even live in SC and I don’t ever plan on giving this location or any other location another dime of my money. I’m currently waiting to speak with a corporate member about my issue. I will also request the cameras be reviewed to see how Harlen conducted himself.
This is a Franchise Company I notified corporate but the first contact would is the company’s franchise location and below is the website link. Corporate can’t issue a refund for this franchise so I wouldn’t place any mobile orders with this location.
Looks like it’s linked to a SC franchise.
… moreI spoke with the GM Macy this morning she briefly apologized and said she thinks it was just a misunderstanding on both parts and she can’t give me a refund until I physically return to the store. Honestly the way she brushed it off seems like she’s downplaying the whole situation. The issue is I dont even live in SC and I don’t ever plan on giving this location or any other location another dime of my money. I’m currently waiting to speak with a corporate member about my issue. I will also request the cameras be reviewed to see how Harlen conducted himself.
This is a Franchise Company I notified corporate but the first contact would is the company’s franchise location and below is the website link. Corporate can’t issue a refund for this franchise so I wouldn’t place any mobile orders with this location.
Looks like it’s linked to a SC franchise.
Angel M
Went through the drive through sat for about 5 mins nobody came to the speaker seen someone go to the window and get a box… 2 more mins later a female says “May I ask you why you still in the drive through?” I said oh yeah I’m ready to order and she said “I just said the drive through is closed” uhm, no you didn’t Nobody came to the speaker the whole time I sat there and you’re establishment is a 24 hr location. The drive through is NEVER closed. You’re fired. Go home and be lazy.
I just worked 16 hrs taking 911 calls. I am THE first responder. Without me you can’t call the police. You can’t call a fire truck and you can’t call an Ambulance. The least you can do is take my order for a chili and a baked potato on my way home. Y’all not even busy. Go Home.
… moreI just worked 16 hrs taking 911 calls. I am THE first responder. Without me you can’t call the police. You can’t call a fire truck and you can’t call an Ambulance. The least you can do is take my order for a chili and a baked potato on my way home. Y’all not even busy. Go Home.
Brenda Viera
Went to drive through at 10:30 p.m. Waited over 5 minutes and no one came to take order. Inside was also not busy with employees walking around. Finally drove off. The car behind had also driven off. Recently I felt their customer service was getting better but apparently not.
… moreL M
The employees here are extremely rude and disrespectful. Had a young man at the drive through roll his eyes and raise his voice to us because they made a mistake with our order. The manager just stood there and let him act a fool. We understand that fast food is high pace and stressful, but if you can’t control your temper,it might not be the best fit for you.
… moreDaniel Terry
I don’t know who hired that team in there, but it took 20 minutes just to get acknowledged and I still couldn’t take my order. I know they ain’t making no money like that. Had a much better experience across the street at McDonald’s.
… moreJuergen Kaiserling
This Wendy’s is attached to the Pilot station. The atmosphere reminds me of a food line in a food bank…except one pays. The staff varies in deportment. Some treat their customer like they are handing their daily ration of food on their terms as to how quickly the customer gets it. On the other end of the spectrum, one can get a smile and a polite reaction. The food is standard Wendy’s.
… moreAndrew David
Service was a little slow today even though they hard more workers I have ever seen at a fast food restruant. Staff was friendly. Fried were cold and nuggets weren’t anything special.
… moreJessica Wayman
My husband is an over the road truck driver and I travel with him full time. We both had came into this wendys location to grab something to eat before he had to get back on the road. Very unpleasant experience and unfriendly atmosphere. We had come in at 3pm and the cashier who took our order seemed a tiny bit stressed out for whatever reason, probably because she had worked to many hours and hadn’t had a day off yet, she rushed taking our order and messed up on part of it, aswell as having a mean look on her face. I had ordered a chilli cheese potato and a small drink but got a large cup instead, my husband had ordered a large chili with cheese and large drink but was givin a small drink.
The condiment counter was filthy and wasn’t stocked fully.
I have worked fast food for many years and I was taught to repeat the order after the customer had placed it and to have a smile on your face when interacting with customers. There was also a customer before us who got some type of lemonade. I over heard him saying he had asked for light ice and got extra ice. The cashier took it from him dumped it back into the lemonade mixer and got him a new lemonade. Your not suppose to take an iteam back from a customer once you give it to them.
Get it together guys.
… moreThe condiment counter was filthy and wasn’t stocked fully.
I have worked fast food for many years and I was taught to repeat the order after the customer had placed it and to have a smile on your face when interacting with customers. There was also a customer before us who got some type of lemonade. I over heard him saying he had asked for light ice and got extra ice. The cashier took it from him dumped it back into the lemonade mixer and got him a new lemonade. Your not suppose to take an iteam back from a customer once you give it to them.
Get it together guys.
David Bradford
Placed an order on 12-7-25 for carry out through the mobile app. Got to this location to see a printed note “CLOSED FOR SOFTWARE INSTALLATION”. NO FOOD-NO REFUND-NO ACCOUNTABILITY FROM CORPORATE AFTER REPEATED EMAILS.
This chain is already SUPER SLOW filling orders, TERRIBLE ATTITUDE from front counter employees and now RIPPING OFF CUSTOMERS!
I DON’T RECOMMEND THIS OR ANY WENDY’S!!
… moreThis chain is already SUPER SLOW filling orders, TERRIBLE ATTITUDE from front counter employees and now RIPPING OFF CUSTOMERS!
I DON’T RECOMMEND THIS OR ANY WENDY’S!!
Rachael Dorn
The grease absolutely needs to be changed! Food was inedible. Did not go back inside to speak to anyone about this because of frustration.
… more