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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Garet Skelton
Got home only to realize they didn’t put my fries in the bag, and this was the state of my Big Mac…missing an entire layer
… moreEmile LaChambre
Congratulations “Tani”.
While waiting through drive through, some orders got mixed up. It happens, no big deal. I ask the nice lady at the window if I should pull up and park and wait. She starts to answer and Tani shoves her out of the way and interject demanding my order # etc.
A second manager stepped in, who could neither confirm or deny that’s how management speaks to all employees. Advised this is a Campbell’s franchise (where my next email is going).
I’m still outside 20 min later without food. Tani is a waste of oxygen and should be managing their bathrooms, not their drive through.
… moreWhile waiting through drive through, some orders got mixed up. It happens, no big deal. I ask the nice lady at the window if I should pull up and park and wait. She starts to answer and Tani shoves her out of the way and interject demanding my order # etc.
A second manager stepped in, who could neither confirm or deny that’s how management speaks to all employees. Advised this is a Campbell’s franchise (where my next email is going).
I’m still outside 20 min later without food. Tani is a waste of oxygen and should be managing their bathrooms, not their drive through.
Julie Anna
Well I sat in the drive thru without anyone saying anything to me for at least 4 minutes. They were friendly enough. They weren’t even busy. The food was ok I guess except for this mcdouble idk how long jt sat but it’s horrible.
… morezach lavoie
Whomever made my mcdouble and put the extra pickles and mayo made me the perfect burger, they new the mission and they succeeded! It’s rare you get a burger with extra pickles and mayo made to order as well as that chef did. Well done mystery chef! I hope you see this.
… moreBrahhh Shank
Slow, unhelpful staff. Said nothing, not a single word to me just handed me my food and waited for me too leave, I sat for 30 minutes before they took my order, sat in the drive threw for 10 more and they got my order wrong. Got upset at me when I tried to go back through the drive through. Hire better staff. Everything was cold too btw
… moreJenny Barnes
Last night I placed a pickup order for a McChicken. While waiting, I realized I forgot two items, so I went inside and ordered them at the kiosk. My mom stayed in the car waiting for the McChicken.
The two kiosk items came out before the McChicken we had already parked for. While waiting, I witnessed a woman who appeared to be in charge yelling at an employee from the food line. Her exact words were something like: “(Employee name), if you can’t get it together, I’m moving you to the back!” She was so loud I heard her from the front lobby, and I believe she may have cursed at him. The way she spoke to that employee was completely unacceptable and unprofessional.
Meanwhile, I asked the very kind employee up front about my McChicken. She went to check and thought it was being made. Twenty minutes later, I still didn’t have it. When I asked again, she thought she saw it waiting to be bagged, but it turned out not to be mine. At that point, I asked to speak with a manager.
I didn’t get to speak with the woman who had been yelling, but the manager I did speak with had my McChicken made within moments. In total, I waited about 35 minutes for one McChicken. When I told the manager that the yelling I witnessed was unacceptable, he had nothing to say in response.
I’ve worked in fast food, so I understand how stressful rushes can be. But there is never an excuse to belittle or verbally abuse employees. It creates a toxic environment for both staff and customers.
… moreThe two kiosk items came out before the McChicken we had already parked for. While waiting, I witnessed a woman who appeared to be in charge yelling at an employee from the food line. Her exact words were something like: “(Employee name), if you can’t get it together, I’m moving you to the back!” She was so loud I heard her from the front lobby, and I believe she may have cursed at him. The way she spoke to that employee was completely unacceptable and unprofessional.
Meanwhile, I asked the very kind employee up front about my McChicken. She went to check and thought it was being made. Twenty minutes later, I still didn’t have it. When I asked again, she thought she saw it waiting to be bagged, but it turned out not to be mine. At that point, I asked to speak with a manager.
I didn’t get to speak with the woman who had been yelling, but the manager I did speak with had my McChicken made within moments. In total, I waited about 35 minutes for one McChicken. When I told the manager that the yelling I witnessed was unacceptable, he had nothing to say in response.
I’ve worked in fast food, so I understand how stressful rushes can be. But there is never an excuse to belittle or verbally abuse employees. It creates a toxic environment for both staff and customers.
Briar Bolivar
They make the food well and it tastes “fresh”but they often get my wifes order wrong, which is just not cheese. Also no matter what we get we’ve ordered we always have to park. They’ve forgotten about us a few times
… moreSue Clark
I ordered food and paid for it…I’ve been waiting over 30 minutes and it’s nowhere to be found. They haven’t even brought our drinks yet!! This place definitely needs to be shut down permanently!!!
… moreBobby Jr
This is the worst McDonald’s in terms of service that I go to because it’s right next to my work. Usually takes 14 minutes for fries when I order inside
… moreTori Werner
I came through and got three breakfast sandwiches. Bacon egg cheese mcgriddle with no cheese and a bacon egg and cheese bagel. I also asked for a sausage mcgriddle, no egg, no cheese, add bacon. and they put cheese on it after i asked them not too
… more