

Branch of a fast-food chain known for its drive-thru BBQ, burgers & more than 40 milkshake flavors.
Address and Contact Information
Address: 2821 Paxville Hwy, Manning, SC 29102
Phone: (866) 547-0011
Website: http://cookout.com/
Menu Photos
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Related Web Results
Cook Out, 2821 Paxville Hwy, Manning, SC 29102, US – MapQuest
Cookout Menu 2026: Delicious Options at Affordable Prices
Cookout – Manning, SC – Instagram
Reviews
They’ve got two drive-lanes and ordering areas. No clue why as they were only taking orders from one at a time, yet had two people at the window when I got there. Make it make sense..
Simple order.. I picked the best of the three to showcase here.. I’m not even sure what it is.. Our order was for a Chili Cheese Dog as well as several other items and this is the one that resembles that the most. An absolute mess of course. And that’s NOT chili.. More like old ground hamburger meat from a previous day if I had to guess based on the smell and consistency.
I’ve eaten at several of these in various parts of the Southeast. This one takes the cake for lack of care and presentation. Now I know and I won’t go again.
My visit to Cookout on 4/5 might take the title for All-Time Worst Fast Food Customer Service Experience In My Entire Life.
The cashier working the inside front counter is doing a major disservice to this establishment.
This specific employee has been NAMED here in MULTIPLE COMPLAINT reviews dated at least 8 MONTHS AGO. This is clearly not just a one-off situation or an employee “having a bad day.” This public-facing attitude and behavior is off-the-charts gross, but it seems Cook Out has ZERO interest in taking steps to correct a problem. That, in itself, speaks volumes.
(I’ve attempted to reach out to corporate by website contact, by Facebook Messenger, and by asking for a direct email address to send photos. I’ve specifically asked NOT to speak to an 800-number, but a canned answer with 800-number is exactly how they’ve replied in each case. What a shamefully poor reflection on their supposed commitment to customer service. Please consider that I’d much rather have had the chance to address and resolve this privately first.)
Placed two orders, both were wrong. Folks in line behind us got their order wrong, too. The brunt of the problems rests squarely on the cashier, who seemed to be both incredibly rushed – to the point of confusing the kitchen staff – as well as exceptionally careless. The hostility radiating off this employee is nearly palpable, and every customer interaction I witnessed (four, after my own) was rude, hurried, and full of contempt.
I was chastised by Cashier for using the wrong terminology (“all the way”) regarding toppings on a burger. Cashier walked away as I was speaking my order, resulting in the wrong item being rung up when she returned.
Unprompted, Cashier yelled “GREEN BUTTON! GREEN BUTTON! GREEN BUTTON!” at my husband during the card transaction. (Apparently he was taking too long determining which button to push for credit versus debit.)
The sweet / unsweet tea containers are not labeled, so I stepped forward to ask Cashier which container was sweet. I received an unsavory level of snark that suggested I must be an actual idiot for not telepathically knowing that sweet tea lives in the taller container.
When I realized Cashier rang up the wrong burger, I mentioned the error to another employee. He brought a replacement burger, case closed. Cashier then steps in to demand, loudly, that I must give that wrong burger back, and – I kid you not – seemed to enjoy creating a scene over it.
Rather than apologizing for her mistake or even for wasting our time, Cashier insolently insisted she must retrieve that burger. Her hands – which had recently touched the register and the microphone – were now on my food bags. Mercifully, Cashier remembered at least one basic food safety protocol and proclaimed, instead, that it was MY responsibility to dig to the bottom of the bag and hand the burger over to her.
This employee’s insufferable attitude is actively driving customers away, and she seems to take a strangely sarcastic satisfaction in doing so.
The food? Equally as disappointing once we got home.
Husband ordered two Regular burgers “all the way” and he purposely added “no chili.” Cashier rang it up as Cook Out Style, No Chili. Both burgers had chili. He can’t eat chili, so they were wasted.
Tiny chicken breasts, soggy buns, wilted lettuce. Pathetic $4 Cheddar Bites portion is enough to fit in the palm of one hand.
Sixty dollars and 20 minutes, total cost. The experience itself left such a bad taste in my mouth, much of the food went straight to the trash.
Quick clarification: the last time we ate here – a few months ago – we had exceptionally bad service from a different counter cashier. This current visit was intended as a do-over, hoping the restaurant would redeem itself. Hard to believe, but it got worse.
Obviously, we won’t be supporting this business again.
The portions are generous, and the prices are incredibly reasonable, especially considering the quality. The variety on the menu is amazing, so you can always switch it up depending on your cravings.
The staff are friendly and efficient, making sure your food is prepared quickly while maintaining great quality. Even during busy times, the service is on point, and the food comes out hot and fresh every time.
Cook Out is my go-to for a meal that’s delicious, affordable, and comforting. I can’t recommend it enough! It’s the kind of place you’ll keep coming back to.