Chipotle Concord Parkway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Chipotle Mexican Grill in Concord, NC
Nearby Stores · Chipotle Mexican Grill. 3005 Stelfox St., Charlotte, NC, 28262. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 9335 N Tryon St, Charlotte, NC, …
Callie McGee
Such poor service. I asked one of the employees for vinaigrette and the lady shook her head no (so disappointed that i asked for her to do her job) and sat there for 30 seconds then went to get it. Same thing when they were out of Tabasco at the counter, my boyfriend asked for it & she was so mad. He then had to ask for napkins because they were completely out of them, this lady proceeds to say “these people just want everything” (he was speaking to a different employee, not even her when she said this) such poor attitudes. I haven’t been to this chipotle since last year when i found a charm in my food and couldn’t finish it. I’m not even asking for super chipper employees, i get it’s a fast food chain and people aren’t excited to be there, but this woman moved at a snails pace and just wanted to complain about anything and everything. Everyone- if you go to this chipotle, make sure you bring your own napkins and Tabasco, and god forbid DO NOT ask for the vinaigrette.
… moreMarcele Williams (Lounge Tv)
Meal good, but seriously problem with some of the opening staff. Arrived 1040 am. Only half the menu available. 2 young lady’s in there goofing off. Menu should be available at opening. I overheard 1 lady saying “people eat chipotle for breakfast? Lol” as others laughed. Some people are up at 4/5 am so 11am is lunch time.
… moreJaz Aviles
Just brought this from this place. Customer service was Mid. When I tried to explain to the young lady that wrap was not wrapped correctly she was just like “Oh I know” and proceeded what she was doing! When I got it home I had to put it in a bowl and eat it with a fork because of how poorly done it was. I am EXTREMELY disappointed. Which I knew I would be before I left the store but choose to not make a scene and just leave my review instead! Will not be revisiting this location again!
… moreNicole Randall
We walked in to an empty restaurant with about 8 employees and still had to wait for someone to come take our order. They were out of every meat except for barbacoa and we were told it could be up to an hour for steak. Meanwhile half their employees were standing around with headphones in not doing anything. Drink towers were empty, no forks out, no paper towels in the bathroom at 6 pm. We went just to try the new chimichurri and they didn’t even have that.
… moreAlan Sutton
Found a piece of plastic in my bowl and almost swallowed it! Ordered under Dodson on October 15th. This place is repulsive and I should speak to an attorney. The store manager and the district manager should be terminated for this locations continuous subpar service for over priced food, if you call it food by the time the staff throws it together. It’s a rip off and they’re feeding us plastic. What is going on in this world?
… moreBlake Perez-Campbell
This is the absolute worst Chipotle I have ever been to. I have been a long term customer since Chipotle came to NC. It doesn’t matter what time of day or day of the week you come here the staff is extremely rude. I purposely go 10 mins out of my way to the location in Kannapolis. The franchise owner/corporate/whoever operates this place needs must never be in the building because if they saw how this place ran it would be shut down. It’s sad that even after all the negative reviews over the past year nothing has changed. This place needs to be shut down and a better restaurant should be built.
… moreJenna Roman
I don’t know why I have expectations beyond a 1 star- no matter which chipotle I visit. Came in to this place at 7:45pm and the place was GROSS. Food on every vacant table and all over the floor. This place wasn’t even busy. The steak is old and dry and when I tried to stop him from putting it on my bowl he said no, it’s just cuz it’s in the metal container. They smashed down my already overcooked rice into the bowl and flattened it. The server scooping the guacamole with the glasses was extremely rude. I had one question about the guacamole and I pointed to the menu and she pounded her hand down with every syllable of her nasty response. The women’s bathroom was out of order and after being made to feel like an idiot- I left without getting cutlery. Had to bring the food home and eat this dry nasty meat gum because of how anxious and upset that interaction made me. I would report her but they don’t even have nametags.. as someone with a disability, it will probably be another year before I visit a chipotle again. Thanks for not disappointing my already non existent expectations.
… moreYezzi
Haven’t been to a chipotle in years, I heard they have been declining & now I know why! The quality was just bad all around. For the meat they add the same amount of as if it were a taco, literally only half a scoop, but a scoop full of tomato, the biggest slab of sour cream. If anything it was more like a veggie- sour cream burrito with each bite. The queso was so bland & the consistency was thick as if it was old. The chips were so stale it was hard to bite into. Just overall dissatisfied & disappointed with this meal. You’re better off making it at home, or going to a real Mexican restaurant for a burrito
… moreJoseph Williams (U Heard)
Unfortunately an unpleasant experience at this location. I always try to go inside at less busy times, so I can get a more pleasant experience. The lady who made the food was nice, but the lady taking payments was visibly unhappy and was rude. After paying for my drink, I saw that the juices were all empty, so I asked they had some, in which she replied…”we only have the soda machine”. I then asked if they were filling the juice up at any point and she just said “no”… It wasn’t busy in there, so I’m confused as to why everything wouldn’t be stocked.
… moreLeonard Campbell
Would like extra lettuce on my steak bowl when I request it. Food is well prepared. The dinning area needs a little more attention. There was trash on the floor and some of the tables needed cleaning.
… more