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Address and Contact Information
Address: 7106 Biddulph Rd, Brooklyn, OH 44144
Phone: (216) 230-2294
Website: http://plazanuevamexicangrill.com/
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Plaza Nueva
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Plaza Nueva Mexican Grill Online Ordering
Plaza Nueva Mexican Grill. 7106 Biddulph Ave, Brooklyn, OH 44144. Brooklyn, OH 44144. View Map. +1(216) 230-2294. Print Menu. Order Information. Notice for …
Plaza Nueva | Brooklyn OH – Facebook
Plaza Nueva, Brooklyn. 1956 likes · 9 talking about this · 2056 were here. A authentic Mexican Restaurant with amazing food and great service….
Reviews
Sean Carter
Tried a new place and it flopped. Food was good but wouldn’t order delivery or to go again. $13 for guacamole and $8 for queso then getting a tiny bag of 10 chips is comical. I’m sure an in person experience would be better, but it’s not the place for delivery or to go.
… moreNatasha Camargo
First time the server she was amazing. She made sure we had everything that we needed. Also answer the questions that I needed. Make sure to come back to see if everything was OK. The food was good and tasty I love taco Tuesday days which I try to go to different places so this one please go ask for server Rosa she will get you right
… moreShannon M
We had a great experience at Plaza Nueva Mexican Grill. It is our new favorite Mexican restaurant in the area! The service was excellent, the food was delicious, and the atmosphere was fun and unique. I felt like I had been transported to Mexico. There were cactuses and boulders all around. It gave me a sense of what I imagine the desert landscape of Mexico looks like.
… moreTequila n’ Titties
Good place for large groups, taco Tuesdays, date nights, girls night out, drinks and fun are definitely a time to be had here
… moreCathy H
Stopped by here for a fat girl Friday this place did not disappoint the food was so so good recommend 100%. I will be back
… moreDavid D (Dadlife23)
Food’s great! Steak fajitas are well seasoned it was really good i’ve went here twice. And both times were great. Different meals each time. Family, friendly and lots of seating. If you like Mexican food, it’s well worth going.
… moreLindsey Myers
HUGE restaurant with indoor and outdoor seating. We started outdoors but wound up inside due to the weather.
Chips and salsa and average, but the salsa was fresh with a slight kick.
Large menu that steered to the more traditional side rather than your typical Americanized Mexican restaurant, so that was refreshing.
Meals were given in HUGE portions, very tasty but again, more on the average side. Cheese was definitely was not an ingredient you wished you had more of.
Service was good, especially considering we came inside after the weather turned.
… moreChips and salsa and average, but the salsa was fresh with a slight kick.
Large menu that steered to the more traditional side rather than your typical Americanized Mexican restaurant, so that was refreshing.
Meals were given in HUGE portions, very tasty but again, more on the average side. Cheese was definitely was not an ingredient you wished you had more of.
Service was good, especially considering we came inside after the weather turned.
Lucas Gonçalves
I ordered an Aztec steak and a margherita, everything was delicious and the service was quick and efficient, I will definitely be back whenever possible
… moreMiguel Booker
⭐️ 1-Star Review (only because I have to leave something) THE WORST MEXICAN RESTAURANT IN NORTHEAST OHIO❗️❗️❗️
Liz- was our waiter and she is completely disgusting and needs Customer Service training. The manager has no compassion for customers, and will lie to you with no regard.
I rarely ever leave reviews, but my experience at Plaza Nueve in Brooklyn, OH was so terrible that I feel obligated to warn others! ❌
My family and I went there to celebrate my wife’s birthday, and from the moment we sat down, everything went downhill. The waiter had an attitude. It was very dismissive and trying to rush us to order. The food was absolutely unacceptable—the beans were undercooked, the cheese on my enchiladas was a thick, unpleasant mess, and the overall meal was so bad that I didn’t eat but a bite off my plate. That alone was disappointing, especially on a special occasion.
But the service? That’s what pushed this experience from bad to unbelievable.
Our waiter, Liz, was shockingly rude. When I politely mentioned that the food wasn’t right, she responded—and I quote—“You can’t make everybody happy.” unquote. I couldn’t believe the disrespect, especially when my family was simply trying to enjoy a birthday dinner. Her attitude felt dismissive, unprofessional, and completely out of line.
To make matters worse, the restaurant itself was not clean. The tables, the floors—everything felt neglected, which only added to the frustration.
I called the manager afterward hoping for a resolution, but that was another disappointment. He said he would call me back, but never did. When I called back the next day, I was basically told nothing would be done. Zero accountability, zero concern.
We paid over $150 plus gratuity fees for food uncooked food and customer service that made the entire night uncomfortable for my family.
Me and my family, coworkers, and neighbors will not be patronizing this establishment anymore. our waiter Liz; needs to find another profession because Customer Service is not her expertise at all. She doesn’t even understand the basis that the customers come first.
PLEASE do not eat here-PLEASE’ You’ve been warned.
From an Old Brooklyn resident-
… moreLiz- was our waiter and she is completely disgusting and needs Customer Service training. The manager has no compassion for customers, and will lie to you with no regard.
I rarely ever leave reviews, but my experience at Plaza Nueve in Brooklyn, OH was so terrible that I feel obligated to warn others! ❌
My family and I went there to celebrate my wife’s birthday, and from the moment we sat down, everything went downhill. The waiter had an attitude. It was very dismissive and trying to rush us to order. The food was absolutely unacceptable—the beans were undercooked, the cheese on my enchiladas was a thick, unpleasant mess, and the overall meal was so bad that I didn’t eat but a bite off my plate. That alone was disappointing, especially on a special occasion.
But the service? That’s what pushed this experience from bad to unbelievable.
Our waiter, Liz, was shockingly rude. When I politely mentioned that the food wasn’t right, she responded—and I quote—“You can’t make everybody happy.” unquote. I couldn’t believe the disrespect, especially when my family was simply trying to enjoy a birthday dinner. Her attitude felt dismissive, unprofessional, and completely out of line.
To make matters worse, the restaurant itself was not clean. The tables, the floors—everything felt neglected, which only added to the frustration.
I called the manager afterward hoping for a resolution, but that was another disappointment. He said he would call me back, but never did. When I called back the next day, I was basically told nothing would be done. Zero accountability, zero concern.
We paid over $150 plus gratuity fees for food uncooked food and customer service that made the entire night uncomfortable for my family.
Me and my family, coworkers, and neighbors will not be patronizing this establishment anymore. our waiter Liz; needs to find another profession because Customer Service is not her expertise at all. She doesn’t even understand the basis that the customers come first.
PLEASE do not eat here-PLEASE’ You’ve been warned.
From an Old Brooklyn resident-
Nadya Rodriguez
Have been here a few times. The food is good, servings are huge for the prices. I had a piña colada and it was good but I’ve had better. Ordered a Mexican pizza, which unfortunately was worse than Taco Bell’s. Service was ok. I’d go back.
… more