Chipotle Mexican Grill

  2.7 – 1,450 reviews   • Mexican restaurant

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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 44139

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Order: Order online

chipotle.com

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Chipotle Mexican Grill in Solon, OH

5501 Warrensville Center Rd, Maple Heights, OH, 44137. Open NowUntil 11:00 PM. Chipotle Mexican Grill. 2640 Creekside Dr, Twinsburg, OH, 44087.

Chipotle Mexican Grill Locations in Solon | Burritos, Fast Casual …

1 Chipotle Locations in Solon. Chipotle Solon. Open – Closes at 11:00 PM. 33599 Aurora Rd. All Chipotle Locations/; Ohio/; Solon.

Chipotle Mexican Grill in Solon, OH

Browse all Chipotle Mexican Grill restaurants in the United States to enjoy … Chipotle Delivery. 33599 Aurora Rd Solon, OH 44139. place icon. Get …

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Reviews

Marc Manolache
I think they will shut down this Chipotle soon. I ordered on Grubhub. When I got here, the door was closed. It was only 6:30pm! I already paid for my order! I had to wait in the cold for 10min until someone finally opened the door for me. Apparently, they locked up early because they were short-staffed. Screw everyone who ordered online I guess? Then I had to wait another 30min for my order, even though it was supposed to be ready 20min ago! Just terrible. Chipotle, stop being greedy. You need to raise your wages so you can actually hire some reliable, competent people. Whatever you’re doing now is not working.
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Alyssa Holt
Place our online order and when we showed up the doors were locked from the outside, when we get inside only because someone was exiting the employees were telling people they were doing online only. We wait, get our bowls about 10 min past time take them home and it’s missing half the toppings and the carne asada is black, tough and about extra extra well done.
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Sean Wells
Who ever prepared the online and delivery orders at 10pm 2/5/26 should be FIRED you’re making the company look bad. I have ordered burrito bowls several time and the protein is completely missing and the rice is hard and raw.

I am spending $28 for bowls and not receiving any STEAK it at all, this is completely unacceptable!! This chipotle is scamming their customers and it’s SAD.

Whoever was the closing manager 2/5/26 should be fired as well for allowing orders to go out like that and not properly watching or leading their team.
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Nunnaya Binniss
I always get a burrito with double chicken. There’s just something about Chipotle’s chicken that I cannot get enough of!! The food at this location was fantastic, the service was the same, and it was exceptionally clean in the dining area as was the restroom. I can only wish they’d open one in Middlefield (and I’ve written them to pitch my case that it would be INCREDIBLY SUCCESSFUL because the Amish LOVE chicken AND they love Mexican food). But, they politely declined to put a store in Middlefield. Therefore, I’m forced to go to Chipotle when I happen to see one only when I’m out of town. Also, I pleased that there wasn’t as much of a wait time as I’m used to at Chipotle in other locations. Very good job everyone!
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Health Coach Art
They always run out of food in the middle of the day. They probably went 4+ months straight with no fajita vegetables— probably because they’re too lazy to prepare them properly. Today I arrived to get food at 10:48 am, and they said they needed 30 more minutes because they’re still preparing all of the food. For this to be in Solon, I am very disappointed. The absolute worst chipotle I’ve ever visited, and it gets worse every time.
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G Tucci
I would never advise anyone to starve, but you’d be better off starving than eating or ordering from this Chipotle. It’s constantly dirty and smells weird. The last bowl I ordered online WAS MISSING EVERYTHING!!! It was literally a bowl with sour cream and cheese. That employee needs to be fired. Who in their mind would make that if you were out of everything at 8pm?? I called the manager of the store to get a refund, he said to take his name and that I could come in the next day to get it remade. When I called the next day, the manager said that what the other manager said was wrong and they can’t do that. I have to go through chipotle service or soemthing stupid like that. With how horrible this location is with messing orders up, never being stocked, and not having any resent pleasant customer experiences, idk how this place makes a profit. It should probably be replaced with a better restaurant.
There’s a better one literally 5 miles down the road from there. Go there or Burger King.
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Dia Hasberry
They didn’t have Barbacoa, so I ordered and veggie bowl. The veggies bowl comes with guacamole. I asked for it on the side because I knew by the time I got home it would be cold and have to warm it up. The cashier insisted on charging for the guac. Fine I told him to remove it. He waited until pulled out cash to tell me they were only accepting card. I responded with Cmon’…I didn’t even get to finish the sentence before he snapped on me and got her disrespectful. I also tried to scan for my free chips. They didn’t have any either. SHUT THIS PLACE DOWN
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c amfa (camfa)
The absolute worst chipotle of all time. Its been a few months since my experience and I think they do need another 1 star review because 2.7 is way too high for this absolute dumpster fire.

I submitted an online order, they got it wrong. I politely asked for it to be fixed, they got it wrong again. Entering the scene now, definite future engineer/doctor and alleged current shift manager telling me its somehow my fault that they got my online, clearly written out order wrong – not once, but twice. Hes rude, and appears to be posturing as if to intimidate me, like if he isnt talking to a customer at chipotle.

Queue some sort of incoherent paranoid ramble about how “customers are all the same/ always treating us like this and that” and I decided to cut my losses and leave. Only toward the very end did he offer to remake it a THIRD time – but in my opinion only a fool would trust that food at that point after the behavior that was on display, and i basically told him as much before leaving – which he got oddly defensive about, out of character given his behavior the whole time, almost as if he was upset that I saw through him, in my opinion.

Chipotle corporate gave me a buy one get one 50% off coupon for the experience – which is laughable, genuinely if you were there you would have been shocked at how severe his behavior was.

fin
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Vidal Reed
Portion sizes are always small here. I ordered a double meat burrito and received a sad tortilla with a sprinkle of food.
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Ryan Rovniak
Never a fan of leaving negative reviews, but this location has got to be the worst Chipotle location I’ve ever been to. Employees do not care about the cleanliness of the space, quality of the food, and have zero sense of customer care/satisfaction. Employees go on as if customers are not standing in line waiting to pay good money for a meal. It’s honestly mind boggling how terribly run this place is…all the time. I’ve tried to give them the benefit of the doubt, but I’ve never left this location in a good mood. Typically, I’ll cut my losses and drive down the road to another location or find something else. You can tell it’s gonna be bad standing in line for a few minutes just observing. One employee was on a phone call, switched to FaceTime and kept the conversation rolling, all while never watching them wash their hands and proceeding to cut up the meat!!

Save yourself some frustration and skip this location. 0 stars if you could leave such a review. The owner/management of this location needs to be more present and get this place where it should be. Do better.
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