QueenBeee
Busy when I walked in. The line was as expected for this location. I asked for my chicken to be grilled a little more to my preference. Thank you for getting my order to my expectations with patience, Alejandro. This is my first time at this location and I’d definitely come again. Even though it got busy they pushed through the rush but more smiles will light up this location.
… moreHainya “Hügø” Smith
➡️ 06.23
Word un- honored
I’ve waited few days to comment on the unpleasant visit that ensued…Mngrs looked at me as if I was unhinged as I tried explaining & showing,with this post- review, about my return from dismal-messy 1st experience They’d invited me for!
Mean spirited and dismissive management! – “I’m on break! Talk with the cashier!”
I won’t say that of the staff thank goodness although I had to leave as my frustration grew hotter than their spices!
If I eat, it most hopefully won’t be This location!
emotional Indigestion guaranteed
↪️Previously↩️
Going to see if they honor their word•
Back later
Got home to find top not sealed.
Contents spilled out
No tortillas included either
One thing, they put receipt in bag- pix 2
♂️
… more李大爷
Google Maps says they close at 11:30, and I went in at 9:30 to order. However, I found that they had already started cleaning and did not allow dining inside, so I had to eat outside. Just as I started eating, someone came out and told me to leave. On top of that, the chicken was soft and mushy, which was really disgusting. My only advice is: choose another place for your lunch or dinner.
… moreJennifer Menendez
Worst POLLO LOCO ever , I order a Classic Chicken Todtada Salad and when I almost finish I found a screw at the bottom of it ,WTH , and when called they refuse to let me talk to the manager, telling me she was busy. I was extremely upset , I could had ate the screw, this will be the last time I would ever go to the Pollo Loco . Please check your food before eating there . Bad customer service.
… moreLindtrose
Food is quick and tasty. The kids love it, we even repeated our order coz they want more. The first photo was our first order, the 2nd was our additional one similar to the first. Unfortunately, the only thing we don’t like it here is the restroom that’s not clean so we didn’t use it even though the kids really wanted to p
… moreJames Sawyer Ford
The employees are not nice and are inexperienced, I always order the same food and the double chicken bowl by itself and sometimes they charge me $12 and sometimes they charge me $20 for the exact same order, you guys have to make sure the employees are not taking the money for themselves and also today in the double chicken bowl there was hardly any chicken after paying $18, worst service, never coming back ever.
… moreFluffy Echo
Ordered crunchy tacos & salad at drive-thru. Tacos had cold refrigerated chicken that wasn’t heated properly but the shell was hot. Salad was ok.
… moreAstrid Leroy
A great place for People who love Mexican food. They were very friendly and our order came very fast. The chicken burrito is amazing!! A lot of fresh ingredients. I recommend!!
… moreLife journeys With Mia
One of the hardest working people I’ve ever seen. Menu and prices are well deserved and definitely something I’d pay for. These people not only have good service they are also on-top of their food quality and even have options for all classes. If you have a snap card they accept it here. If you want a inexpensive snack their chips and guac are good. The drinks are pricy but the quality of the soda is good. Super convenient to have this pollo loco in a shopping plaza.
… moreGURDEV SINGH
we order burritos without chicken and every-time it has chicken. When we go back to change the burrito they are rude and don’t accept there mistake . People working there don’t understand the concept of someone being vegetarian sine birth they act like it’s nothing wrong if someone bite into chicken even they never had chicken since birth.
… more