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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 200 I-30 Frontage Rd, Royse City, TX 75189
Phone: (972) 635-6880
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Luci Chavez Guerrero
Nowhere in Texas where there are certain…..people working they stop selling breakfast at 10:20 every morning and every different locations I’ve been to in Texas this has to change…… I should not be having my order canceled because I ordered it 10 11 minutes 13 minutes prior 15 minutes prior to 10:30 this has to change we all know 11 is reasonable….. Is simply these workers trying to clean up the morning mess so they can hurry up and finish the rest of the day with lunch…….. It’s lazy it’s very unsettling they don’t tell you until it’s you’ve been waiting for 20 to 30 minutes.. and this is in every location I’ve been into…
… moreKathryn Santos
I have been disappointed in this location since the last couple months. Lately its been a few weeks. My husband and I don’t like to always eat out. Its usually a treat for us here and there. Ive ordered for mobile pickup a few times. My husband goes to pick it up. A few weeks ago we were missing a 20piece nugget when he got back. We chalked it up to maybe they were busy and forgot no big deal we still had two big burgers anyway. Sadly trying to call this place is damn near impossible to get refund unless you waste gasoline or diesel to go back. We decided to give this location another go. Last night it was no shamrock shake. If you can’t fulfill the order don’t charge me for something that I didn’t even receive!! Say you cleaned the machine or it’s broken! Then refund my husband or me! Its annoying that i paid twice for two things and cant even get ahold of anyone via app McDonalds or over the phone for a refund. It straight up thievery taking money from me when I cant get in contact with anybody. The small attention to these details makes all the difference in the world.
With all this being said, We might just make the extra trip out to fate’s location. It might just be a less of headache.
… moreWith all this being said, We might just make the extra trip out to fate’s location. It might just be a less of headache.
Bryn Howell
Watched a few employees wonder around while the kitchen is slammed. Didn’t fill lobby orders, just watched order after order go out the drive through. Not a single person in the lobby getting food. Watched Door Dash driver after Door Dash driver come and go. Lobby FULL of people that have ordered. After 30 minutes I finally flag an employee down, they refuse to pretty much turn around and acknowledge you otherwise. Tell her I’ve been waiting for food for 30 minutes like at this point it’s ridiculous. You’re only serving drive thru and door dash. Hits me with the kitchen is just really busy we have a lot of food going. 30 minutes, you’ve flat out ignored the order for 30 minutes. Another young girl behind the counter starts our order after over hearing this and has it out in not even 3 minutes. That’s how much effort it took. Afterwards, anyone that is in the lobby has to get up and ask for their food. Otherwise it’s not filled.
I could understand if orders were going out the drive thru AND lobby, but nothing was going to the lobby. And there wasn’t even an apology or an attempt to own it.
I’ve been in food service. I get it gets hectic and busy and overwhelming. But that was terrible service all the way through.
… moreI could understand if orders were going out the drive thru AND lobby, but nothing was going to the lobby. And there wasn’t even an apology or an attempt to own it.
I’ve been in food service. I get it gets hectic and busy and overwhelming. But that was terrible service all the way through.
Ron
Stopped in Christmas Eve for dinner about 6pm, my wife went in to order. She said the restroom was nasty, there was no paper towels and the air dryer didn’t work. Ordered our food and waited 40 minutes, I told her to get our money back as I was tired of waiting. It wasn’t a complicated order, 2 quarter pound meals. She had our drinks as they give you the cups to self serve.
When she finally got someone to help her to get a refund, they still charged her for the drinks.
We went across the street to Jack N Box spent about 3 minutes in drive thru and got our food.
What a pathetic excuse for a “fast food” place at McDonalds.
… moreWhen she finally got someone to help her to get a refund, they still charged her for the drinks.
We went across the street to Jack N Box spent about 3 minutes in drive thru and got our food.
What a pathetic excuse for a “fast food” place at McDonalds.
Fatima Carrillo
I am very disappointed with the management, particularly with Marisela. No employee should ever be yelled at, discriminated against, or threatened without any explanation. That is not an appropriate or professional way for a supervisor to manage or treat a team member.
I am also aware of multiple individuals who have expressed concerns about being treated poorly by this manager. When several people share similar experiences, it raises serious concerns about leadership and workplace culture.
I hope this feedback is taken seriously and that improvements are made to ensure a respectful and supportive environment for everyone.
… moreI am also aware of multiple individuals who have expressed concerns about being treated poorly by this manager. When several people share similar experiences, it raises serious concerns about leadership and workplace culture.
I hope this feedback is taken seriously and that improvements are made to ensure a respectful and supportive environment for everyone.
Michael Hanna
I am a business owner and used to like McDonald’s. No wonder their numbers are in the dumpster. I normally treat my crew once or twice a week for lunch from there. No more. They are Lacking customer service and all hate there jobs. They have no idea what they are doing if they get busy. Service and food quality definitely reflect it. More like 0 star. Sorry McDonald’s no more from us we are boycotting the Royse City location.
… moreJan Blankenship
I drove thru ordered a large frozen dr pepper, got home it was a large frozen coke!
On Christmas Day, a Co worker and myself drove thru we ordered two separate orders. On my order i ordered a deluxe crispy chicken meal, large fries, large frozen dr pepper. I paid andmy receipt showed a large dr pepper and large coke. Then we had to wait and when the brought out the food i asked for the drinks sonce i paid for them even tho thats not what i ordered andhe was like you didn’t get them. I said no we have no drinks.
It seems everytime i go thru my orders ate messed up.
I go thru and order coffee two mornings a week and i ask for splenda and everytime they put sugar
… moreOn Christmas Day, a Co worker and myself drove thru we ordered two separate orders. On my order i ordered a deluxe crispy chicken meal, large fries, large frozen dr pepper. I paid andmy receipt showed a large dr pepper and large coke. Then we had to wait and when the brought out the food i asked for the drinks sonce i paid for them even tho thats not what i ordered andhe was like you didn’t get them. I said no we have no drinks.
It seems everytime i go thru my orders ate messed up.
I go thru and order coffee two mornings a week and i ask for splenda and everytime they put sugar
Greg Philp
Hands down the worst McDonald to go to. 12 people working with zero common sense. One speaks English. They are busy talking to each other than actually making the food. This place will quickly become obsolete once these other fast food chains come online out here.
… moreJon Hancock
Sometimes fast food right on the interstate is a little iffy but we found that the food was decent the Playland for the children was very entertaining for them and therefore overall was a decent place to eat
… moreNicholas Boss
Awesome customer service, I ordered and waited what felt like a pretty standard amount of time, but they felt like it was to long as they wanted to make sure the fries were fresh. They then offered me a free pie to make up for the wait. I have not had customer service like that at a fast food spot in a long time, if ever.
… more