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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
Address and Contact Information
Address: 14860 Michigan Ave, Dearborn, MI 48126
Phone: (313) 582-2614
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Moses
McDonald’s has been pretty consistent whenever I stop by. Orders are usually accurate, and the food comes out the way you expect from McDonald’s. The staff keeps things moving, and overall it’s a nice, smooth experience most of the time. The only small downside is that it can be a bit hard to hear at times. Other than that, it’s a solid location that does a good job staying consistent.
… moreMiley
Crazy rude lady at the drive through refusing to give the correct order claiming she couldn’t. Then they said that they couldn’t make hot chocolate due to not having milk and when we switched a hot chocolate (3.99) for cookies (two for 1.50) they only gave us four cookies (3.00) which meant we were scammed a dollar. Not to mention, THE LADY CLOSED THE WINDOW ON US SEVERAL TIMES ON US WHILE WE WERE TALKING. And then this man tried to give an 11 year old kid coffee.
Also, we were almost not able to trade our orange juice for an iced tea. I must admit, we did order an orange juice on accident, but we did not drink it and tried to switch it immediately after we got it for the iced tea. The lady refused to switch it at first and told us if we wanted it we had to go around the drive thru and order it again. Horrible service.
Once again they claim they didn’t have any milk and couldn’t make a hot chocolate and a caramel macchiato. Then they were magically able to make a milkshake and an iced latte. When we ordered online everything was available even the drinks with milk. Again, we got no refund when we didn’t want the drinks because they were making it complicated.
We eventually got this figured out but it took way longer than necessary, and I must say this is one of the worst experiences I’ve had at any McDonalds. I’m thoroughly disappointed.
BE BETTER
… moreAlso, we were almost not able to trade our orange juice for an iced tea. I must admit, we did order an orange juice on accident, but we did not drink it and tried to switch it immediately after we got it for the iced tea. The lady refused to switch it at first and told us if we wanted it we had to go around the drive thru and order it again. Horrible service.
Once again they claim they didn’t have any milk and couldn’t make a hot chocolate and a caramel macchiato. Then they were magically able to make a milkshake and an iced latte. When we ordered online everything was available even the drinks with milk. Again, we got no refund when we didn’t want the drinks because they were making it complicated.
We eventually got this figured out but it took way longer than necessary, and I must say this is one of the worst experiences I’ve had at any McDonalds. I’m thoroughly disappointed.
BE BETTER
Ali (Ali)
The two Guys who works the windows are terrible!
No acknowledgment whatsoever. You tell them thank you, they ignore you. You tell them you had two orders, they look absolutely baffled! You explain, they’re still not understanding.
They look at you like you’re crazy, smack their lips and go talk about you in the back.
Owner, if this behavior doesn’t change by next week, I will not return.
I’m a daily customer and have no problem going somewhere else that appreciates me.
Update one day later…
Owner leaves response with no apology whatsoever, just tells me to file a complaint. I will update this review as needed but won’t be coming back to this location as owner shows no empathy.
Bad Business!
Update two days later…
I gave them another chance just because I don’t want to drive the extra 1 mile to go to the other location, Big Mistake once again.
I forgot to mention this before but once again, the fries are not filled all the way, about half even. Notes aren’t followed but I’m still charged for extra items like lettuce, cheese.
Just very frustrating. You can’t blame anybody but the owner.
If he cared enough he would have found good management by now or be there himself.
This will absolutely be my last time here, my New pick up location is now changed in the app to the other McDonalds.
Good luck to you owner, you’ll need it after all these terrible reviews you got.
One Month later… Dec, 10, 2025,
Still no change. Owner doesn’t care to make changes, claims to “share details online at a link he provides”
and then doesn’t do anything about it.
Just tells you to complain to corporate.
Lost my business, I will drive the extra mile to next location, no problem.
… moreNo acknowledgment whatsoever. You tell them thank you, they ignore you. You tell them you had two orders, they look absolutely baffled! You explain, they’re still not understanding.
They look at you like you’re crazy, smack their lips and go talk about you in the back.
Owner, if this behavior doesn’t change by next week, I will not return.
I’m a daily customer and have no problem going somewhere else that appreciates me.
Update one day later…
Owner leaves response with no apology whatsoever, just tells me to file a complaint. I will update this review as needed but won’t be coming back to this location as owner shows no empathy.
Bad Business!
Update two days later…
I gave them another chance just because I don’t want to drive the extra 1 mile to go to the other location, Big Mistake once again.
I forgot to mention this before but once again, the fries are not filled all the way, about half even. Notes aren’t followed but I’m still charged for extra items like lettuce, cheese.
Just very frustrating. You can’t blame anybody but the owner.
If he cared enough he would have found good management by now or be there himself.
This will absolutely be my last time here, my New pick up location is now changed in the app to the other McDonalds.
Good luck to you owner, you’ll need it after all these terrible reviews you got.
One Month later… Dec, 10, 2025,
Still no change. Owner doesn’t care to make changes, claims to “share details online at a link he provides”
and then doesn’t do anything about it.
Just tells you to complain to corporate.
Lost my business, I will drive the extra mile to next location, no problem.
Haha You
Very bad experience. The service at the drive-thru window was extremely rude. We placed our order and added something politely, and while I was speaking respectfully, the employee told me “respect” in a rude way and then shut the window in my face. This was very unprofessional and disrespectful. Honestly, this is the worst restaurant experience I’ve had. I do not recommend this place to anyone.
… moreChesherl Fears
Because it was very clean there is very respectful that greeted you when you walked into the door and also I had to ask them to do me a little small favor by dropping me some hot fries because I had a long drive and I didn’t want them cold by the time I got there they had no problem doing that and I think that was very very polite and also it was clean and everyone that work there was very clean so yes I gave them a five-star if I had more stars to give I would have gave them that also
… moreLakesha Washington
I came today through the drive through and stopped at the first window to pay no one was there another car was telling me to pull forward I got to the second window and the worker stated I could not pay there and I told him what happened and asked to speak to a manager he said I am the manager I asked him to take my card to pay he refused then called the police on me . I eat here most mornings my whole job does we will not be back again. Brown skin man with red shirt and I believe very rude and smart mouth . My company will no longer ever visit this McDonald’s again not only did he make y’all loose everyday customers but also wanted the food that was ordered.
… moreALI ALRIKABI
Slow drive through. Why only one guy working on taking orders on two drive through. I just wanted coffee and waited 10 minutes on the speaker to order. No one else was in the drive thru.
… moreVictoria Vanderplow
I come here everyday for lunch as it’s usually quick and convenient. I came through the drive through and was greeted, placed my order, and waited. The employee said something over the speaker that I couldn’t make out because the speaker was too quiet. I waited more. Nothing. So I pulled forward. When I was finally helped at the window a young woman asked me if I placed an order. I repeated my order and she said in a very rude tone “I said one moment”. I said “oh I’m sorry” because again, the speaker was quiet, and I couldn’t make out what was said. She rolled her eyes and closed the window so I drove away. Won’t be wasting anymore gas and money driving here anymore.
… moreOpinionatedMe_
If you want to go to a restaurant and not get acknowledged, this is the place to go! If you go inside they will literally not ask to take your order, greet you, or even ask if you have an online order to pick up! Thank goodness for the Caucasian lady with the ginger hair, and the African American gentlemen with braids that’s new (morning shift). They eventually came to help me, after every other employee stood there talking and catering to drive-thru. If you don’t want to help customers on the inside, just block the doors!
… moreMike M
Very friendly employees who call you by name. Order was correct and food hot as expected. Short wait, about what you’d expect.
… more