Grant Calloway
For the first time ever I went to Arby’s to try their new Gobber and Mac. Discusting cold everything. We told the person running shift, she looked at us like we were aliens, no sorry, no I take care of it. We get the food back, no change. I would never visit Arby’s again or buy their cold food. Manager didn’t give two craps.
We got so mad we didn’t ask for a refund but left to give the food to our dogs .
… moreKhaylee Campbell
So grateful to the few people who made it to work in the snow today. Love going through the drive thru to see Harmony. Great food great prices! Very happy with my visits everytime
… moreAT Kuhn
I came into the Lebanon Missouri location today 3/25/26. Harmony, liz, and sam, we’re all very kind and patient and assisting me to get the customers order as well as me as an individual. They all endured the snow to come into work today and we’re very helpful
… moreNate Tucker
May have picked a bad night. They were out of the country style rib that I came for. However, I waited for over 5 minutes to get waited on with no one in front of me. There were several employees who looked at me but seemed too busy to wait on a customer. But the absolute worst part was getting ketchup for my fries. It was easy enough to find in a packet holder, but each one seemed as if it was dug out of the trash. They were sticky and clumped together. You felt like you needed a shower after trying to get a couple of packets. I asked if they had other ketchup. I was told yes and given more from behind the counter that was just as sticky. Truly disgusting.
… moreLauren Vickery
Went to the drive thru tonight and we ordered roast beefs. And they got our order wrong! And when they came back with our correct order, they said they was out of cheddar and but didn’t think to bring the money we paid for the cheddar! Wont be eating at this Arbys again!
… moreJames Flores
This place is filthy. Floors and tables dirty. The men’s bathroom is disgusting! The urinal is out of order but people are still using it and it reeks! There was no paper towels either.
… moreBill Graham
Wanted to order the new loaded Italian sandwich and had to settle on the four for ten as they again were out of the newest item on their menu.
Many tables setting uncleaned just requiring a simple wipe down.
… moreJessica Vandergrift
I stopped in this weekend for a Ham and Swiss melt. The gentlemen working the drive thru asked if I needed any sauces. I asked for a packet of mayo and he said, “Hang on one second.” He came back with my food and explained that they had run out of packets but he had went and got some off the back line and put it in a small container for me. He then added he’d put a knife in the bag so I could spread it. He could have said they were out, but he went the extra little bit to get what I request and it was appreciated.
… moreashley Arnold
Listen. Is this the fastest, best Arby’s I’ve ever been to? No. But are the employees super nice, hard working, and trying their best? Every time. The food is usually quality standards. Sometimes they forget an item but are always willing to help. This evening being one of those times. The food is amazing and fresh. They did forget my aus ju for my dip and my child order fries with kids meal. But they were packed and there was only 2 people in there on a Saturday night one being a young man and the other an adult woman manager. They were so nice and apologized a ton. There was a man who yelled at them a pulled over the curb and is the reason I’m making this review. They were nothing but kind and the food was great even with the missing items and they deserve some recognition. ❤️
… moreTrisha Miller
Update: Slow Service through the drive thru. Delicious Beef and Cheddar Sandwiches.
Update: Better Service this time and Delicious food. Order was initially wrong, but the Manager fixed it.
Update: We went through the drive thru & were told that they couldn’t take our order for over 5 minutes, so we sat at the order box. I think he was hoping we’d just leave. Finally, he took our order & pulled forward to continue to wait, after paying. He had us pull forward from the window where we waited over 10 minutes. The Dr. Pepper had no carbonation, so he replaced it while giving another person their order. Then, Wrong fries, Missing Sandwich, & he told me that he couldn’t take the BAD drink back! So, then I had to get out of the car to go inside and throw it away! Unbelievable! Horrible Service, WRONG ITEMS, & WAITED OVER 15 minutes for a Normal Order that was WRONG! Service is Non-Existent!
I got a Steakhouse Garlic Ribeye Meal with Straight Fries and Philly Cheesesteak Meal. Both meals were OK. The Steakhouse wasn’t close to as good as it looks in the picture. Make sure you get everything before you leave because they forgot my fries & the sauce for my sandwich. Check your order! Decent food…
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