bryana bell
Ordered chicken nuggets and bit into this. The inside was dark and looked nothing like chicken. Completely turned my stomach. Threw the rest away. Please do better with food quality.
… moreMatthew McCabe
am beyond disgusted with what has occurred at the McDonald’s at Cross Keys Rd & Sicklerville Rd in Sicklerville, NJ.
I was involved in reporting a very serious safety concern to management at this location involving explicit communications between an adult employee and a 14-year-old minor, including directions for the minor to meet at this McDonald’s location. Documented chat logs exist supporting these claims.
I personally sat down with a manager, explained the situation in detail, and was assured that McDonald’s would handle it appropriately.
Weeks later, nothing has been done. The employee remains working at this location.
This is a clear failure of professionalism, leadership, and moral responsibility. When management is presented with credible, documented allegations involving the safety of minors, immediate action is not optional — it is the bare minimum.
Ignoring an issue of this magnitude is unacceptable. Parents trust businesses like McDonald’s to be safe environments for families and children. This location has shown that trust is misplaced.
Corporate McDonald’s should be deeply concerned that a franchise would respond to a situation this serious with inaction.
This location requires immediate investigation and oversight.
… moreBon Jones
This was honestly so embarrassing for this McDonald’s and we won’t be coming back which clearly not important to the workers. I get it i was in food service for 4 years we get paid hourly who cares but it comes down to self respect. We waited 20 minutes for a mobile for two meals okay fine. They forgot our drinks so we let them know and the worker said okay and went to the back. 15 more minutes pass by, still didn’t receive the drinks. Also come to find out they also messed up one of the two orders and gave us a McDouble instead of two cheeseburgers. So now it’s 11:13 pm and we know the store is closed however, the workers i guess decided to have a hangout session because 10 of there friends i guess are sitting in there and SITTING ON the restaurants tables WHERE PEOPLE EAT??? Literally vaping and having a time. I feel so bad for however owns this location because you hired people who are actively trying to ruin whatever business you’re trying to run. I wouldn’t advise anyone to eat here they constantly mess up orders and i wouldn’t be surprised if your fries taste like blue razz because they’re vaping all over your food. I would love to speak to someone about this.
… morePhilip Carroll
We are sitting inside the restaurant for 40 minutes waiting for our food. There have been order after order going out the drive through customers. We’ve been told 20 minutes ago our order was coming. Finally after 45 minutes after asking multiple times the food comes out. This employee started yelling at us after we were frustrated and were complaining. The first thing out his mouth is “I’m not high bro I promise”. He tells us that our food was misplaced? How is it that a ticket from 45 minutes ago that hasn’t gone out is ignored like this. Then having an employee yell at us across the restaurant because we’re frustrated about the wait time. Telling us there’s no reason we should be upset because he has kids working in the back that messed up. This is how people are trained in customer service today? By the end of this argument he started telling us to come find out, repeating it over and over. Are employees supposed to tell customers to fight them? I’m disgusted. This is the employee yelling at us just so the owner knows that’s the type of employee they have working for them.
… moreShane
The manager on duty has no problem solving or customer resolution skills. They messed up my order and added an extra kids frie in the happymeal and the fries spilled and she claimed that she has to take them back out to give me the apple slices i asked for. Disgusting. I just asked for my money back. This was on mrch 7th at 6:20pm whoever this was needs to re re-trained.
… moreJoanne Miller
Went here after not eating McDonald’s in years. My son and I went… so what a terrible experience. We place our order waited for 20 minutes while listening to the staff get reprimanded for just not doing their jobs. I order a nugget meal and a cheese burger kids meal. I got cold nuggets 9 not 10. I didnt even complain at that point the ice machine was not working and all they have are the cancer causing paper straws still. This experience just solidify why I haven’t been to a McDonald’s in over 10 years and pretty much the reason I won’t attempt again unless desperate like I was to come in the first place
… moreJuanita Pacheco
I moved to the area 3 years ago and I have only been to this location a handful of times. And each time I am reminded why. The service in absolutely horrible. The workers spend their time gossiping and talking amongst each other instead of attending the customers. And the food is poorly made, it’s either cold or burnt. I for one will not be returning.
… morere Wil
When pull to the second window this Hispanic guy with a navy blue sweater vest hands me my food I went through the bag to make sure all items were there while waiting for my happy meal. So placed the back on my car floor and then the guy ask for the bag back cause it’s wrong. It wasn’t but okay give it back. I watch has two other employees mind you with out gloves go through my bag and take it out throw the fries bag in there pit and scoop them up and give them to a customer that was waiting inside! I called them out I and the guy was like well we did put them back in the fry After I touched them and two other employees and I touched the fries and had the nerve to catch an attitude when I called him out on it I called the manager when I came in to return my food the guy in the window is like smirking at me lol and waved his hand as like whatever lol I called the health department so fast after and the manager who I spoke to didn’t even come
Out lol I called the health department and submitted a compliant and my video. Disgusting
… moreChristine B
This place must be shut down immediately as something isn’t right here. Served me a sausage mcmuffin with a bite taken out of it via the drive thru this morning at 9:33 am. The store refuses to answer the phone and corporate says they are looking into it. SICK I DEMAND A REFUND NOW!
**So after I filed a chargeback since I couldn’t get ahold of anyone and corporate is useless (for a measely $6 but this is just the priciple) the store finally calls me weeks later and says I can pick up a buy one meal get one free coupon….. are they serious? Why on earth would I want to pay to eat that unsanitary slop again. Unreal
… moreMichael “Android” Kamarauskas
⭐️-Most McDonald’s are all the same-⭐️
This one is NOT, and it’s for the wrong reasons.
– On 9/12/24 I ordered a #3 (Dbl Qtr Pndr Meal), and a McChicken from the inside counter.
☆- As usual, I had to wait for 13 minutes before someone came to the counter to take my order, all the while employees kept walking right by me.
☆- The woman who took my order was mechanical in her demeanor, and mumbled so I could not understand her.
☆- It took 45 minutes to get my meal, and by the time I got it the fries were cold and mushy, and the burgers looked like someone sat on them.
ON THE OTHER HAND…
★- The drive thru window line was really long, and they kept the long line moving with practiced proficiency. (They obviously see the Drive Thru as the priority)
★- The inside of the building was immaculate, including the Men’s Room.
★- I was impressed by all the ways, thanks to modern technology, that you can order McDonald’s foods and have it delivered to you.
♿️- There was plenty of parking, and room for lift-equipped vehicles to park and unload. There were no stairs to climb, wheelchair accessable seating at the dining room tables, but the entrance doors were NOT automated.
ALL TOGETHER…
I would NOT recommend coming to this McDonald’s, and ordering from the inside counter. It was obvious that the Drive Thru, Uber eats, Grub Hub, and the “Order Ahead” customers will take priority over you in both service and food quality.
… more