Taylor Messa
We are never disappointed when we come to Chipotle! The workers today, May 27th around 2:30pm, were slammed (line to the door!) but still moving so fast. We got two items and the gentleman who was making our food started orders for my wife, myself, and the lady behind us. I got 3 hard tacos and she got a bowl. When the lady behind us first ordered, she was going to get a bowl and I assumed she saw my tacos and changed her mind. She asked to change her bowl to tacos after he had put rice in the bowl. The gentleman simply asked her, “Instead of this or in addition to?” and she immediately caught a nasty attitude and was rude to all the staff from this point on. She even asked for a manager and was snappy about it. I just want to praise these workers for their hard work and professionalism when met with unpleasant customers. They really are awesome and I hope that they know this despise how disgusting this lady was to them.
… moreMichele Jackson
Chipotle is a good place for Mexican food!! It’s not necessarily a fast food joint. You order and pick up at a counter, no table service. They have a long line usually, but it moves quickly. It’s clean, for the most part. The staff are friendly and helpful.
… moreRennae Williams
Ordered online. When I went to eat it, there was a long hair. I called the store listed on google. It takes you to automated call, which said to check your email. I couldn’t check my email as I was driving back to the store. I got to the store while on the automated line, hung up. Asked the manager for a refund. She said their policy doesn’t allow a refund if you order online. I had to get back on the automated line. 1 hour and 20 after receiving my food, I was able to get a refund for the meal. NOT WORTH THE TROUBLE!!!!!!!!!!!! I was trying to get a quick meal and now I have nothing to eat and wasted more of my day! I will NEVER be back to a chipotle. They have some definite system glitches!
… morePatrice
I had a disappointing experience at Chipotle recently. As they were preparing my three chicken tacos on flour tortillas, I was informed that they were out of shredded cheese only when it was time to add the condiments. I asked if there was a substitute, but Bradley responded that there was nothing available without an up-charge, and there was no discount for the inconvenience of being out of cheese.
In addition to the tacos, I had also ordered a burrito and a bowl, and I requested that they return the tacos to the counter. Unfortunately, Bradley was rude and began speaking in Spanish to a co-worker about my order, presumably out of frustration with my request.
I’ve visited this location many times without issue, so this was a surprising and unpleasant visit. I hope management addresses these service issues, as it’s essential for customers to feel valued.
… moreTara
I would recommend this location! Service was quick and easy. All the ingredients were fresh. There are plenty of tables and the restaurant is clean. Bonus that it’s near a TJmaxx store, ha!
… moreKe O
The food here is always good. It’s just a hit or miss with the person fixing the food. Some of the employees give you a generous serving. And some of the employees do less than a scoop.
… morepiterson pierre
I’ve been eating at Chipotle for a long time and have never had any issues, the food has always been good, and the customer service great. However, they’re getting stingy with the portions these days. I want more rice and meat! Stop playing with my belly. The bowl used to be full, but now my belly is asking why there’s not enough food in it. My belly doesn’t like that!
… morerae
Love chiptole! Attentive workers. It’s better to place your order in person than online. Cause the comparison is crazy. You get less through mobile orders. The protein is really fresh
… moreNatasha
Very tasty and fresh! The crew were friendly, and gave us good portions.
… moreStephen Barto
There was not line which is very abnormal for this location. Food was warm, corns was cold as it should but. However, the music and kitchen very very loud today.
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