

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
Address and Contact Information
Address: 11330 W Dodge Rd, Omaha, NE 68154
Phone: (402) 496-3555
Website: https://www.mcdonalds.com/us/en-us/location/NE/OMAHA/11330-W-DODGE/10113.html?cid=RF:YXT:GMB::Clicks
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
FOOD TEMP…warm to room temperature
FOOD PRESENTATION…. average to below average. Every employee should know to enhance the customer’s eating experience, food temperature and how your food / burger is packaged can make the meal look more appetizing, appealing and inviting. The photos attached should shed a little light on the dining area and packing of my order
Had a mobile pickup order. Waiting 25 minutes before going in to figure out what was going on. There were a dozen customers waiting because they too had missing or wrong orders. Waited another 10 minutes before I noticed an employee taking out my mobile order on a “dine in” tray. I stopped the employee and asked for my food. I was missing half of my order.
I then walked back to the counter as he said “he was getting the rest of my order”. My food was cold, fries not full, no condiments I ordered for my nuggets, and my order bags were wrinkled apart. My soft drinks were watered down, and no straws.
The employees didn’t greet anyone, ignored us, no sense of urgency, no direction, no managerial direction, like zombies, no proper food safe Headwear. There was trash all over the floor in the back. After another 10 mins a girl walked up and gave me a bag with my missing items, which were sitting on the counter for the 10 mins.
I don’t normally expect a refund, but i def would like my 32.00 back please. @mcdonalds
NOPE.
I placed this order via mobile for pickup inside, which may have been my mistake. As I sat inside for 25 minutes (again, for just one item, the double cheeseburger) it seemed there was a pecking order:
1A: Drive-thru
1B: Door-dash
3: Dine-in
4: Seemingly anything/anyone else?
Z: Mobile order pickup
I don’t necessarily blame this location or any location itself (though the store is clearly “fulfilling” orders without them actually being ready, as the app and in-store monitors showed “now serving” on my order number), but there has to be a better system to let smaller orders not wait an eternity for their order to finally come up when things are busy. This isn’t the first time this has happened either at this location, which led me to posting this. And to add insult to injury, my order sat on a back counter, bagged and ready, for at least 5 mins before someone actually checked with me. Why have a mobile order counter for people to grab and go if you don’t use it?