Lee Stone
First time visiting here, As we entered the establishment the handle on entrance door came off. Not handicap friendly , The floors were sticky and nasty as was the table we had been sitting at. No napkins and the fountain drinks were stale but the sprite, orange Fanta , Rootbeer were the only ones that were fresh. . The food was hot however the fries were like warm . The wait was long for the order. They have a drive through was they were attending it more then the counter customers.
… moreNathan Holcomb
We came in later one evening for a quick bite to eat. It was much better than I was expecting. The manager on duty is the one that took my order and she was absolutely friendly. There was 1 problem with a sandwich but I didn’t say anything about it so I never gave them an opportunity to fix it because I didn’t verify my order. The place was clean, fast service, and overall a wonderful fast food experience. Would highly recommend if you are in the area and wanting something fast.
… moreCarolyn Kaplan
Dined in. Floor was filthy feet stuck to floor. Ask other customers they felt floor too. Curly fries oil soaked ends. 2 curly fries each order on top of hard tip
… moreTheron Baker
Stopped there for lunch and ordered the fish sandwich that was on promotion. Unfortunately, I receive my food and my sandwich was ice cold. The manager on duty, Miss Quinn rendered the best customer service ever. She was eager to correct the problem immediately while an employee was talking loudly from the back telling her to have me do a survey because Arby’s needed a new microwave. I mean at the end of the day why make that a me problem while your manager is trying to correct an issue. This gentleman definitely has no clue on customer service and should never be allowed in the front of the house of any restaurant.
… moreSerpent77
Of the area Arby’s restaurants, this is the one to avoid. Staff are generally rude or dismissive. The orders are almost always missing items or wrong when you get your food. Last time I went they forgot an entire meal. I drove back up and went I side to get it. It took nearly 45 minutes while they ignored the front line. Then moved on to handling door dash orders, and just being completely dismissive. I finally had to interrupt them after they tried handling a third door dash order who had walked in 20 minutes after me and skipped the line to get the. To give me my missing food. I got the food finally, without so much as a “sorry” to be uttered. I finally got home to eat my cold food over 1.5 hours after I purchased it.
… moreKelly Tyson
This is the best Arbys in my area The managers are awesome Joel you are the best they make the best Gyros in my area I have been to the Arbys on chapel hill road what they serve does not compare to what this location serves .this location cares about having customers return that’s what it’s all about it takes managers caring and employees caring this location has that going on Thank you Joel,Stacy,Johnathan for actually coming to work and caring about what your customers are served . Please keep up the great customer service and quality of food you serve. Destiny also cares about her customers it’s awesome to walk in this location and be treated like family please keep it up
… moreLanita Waters
Went through the drive-thru and had ordered a Reuben sandwich got home sandwich had no sauerkraut on it and that’s what makes a Reuben sandwich the only reason I ordered it! Need to have a talk with your Cooks, to double check all their ingredients on their orders. And a suggestion to have a talk with whoever is taking the orders of the drive-thru, talking over me when I’m trying to talk and give her my order she doesn’t pause long enough to hear what you’re saying she just keeps rattling on and on as fast as she could but she was very nice!
… moredanyelle Bee
Had a late visit and I’m not gonna lie I was real impressed. The white guy with the ponytail was very pleasant while taking my order and then was very nice when I got to the Window. Baby the food was soooooooooo good for it to be late night. Keep up the excellent service sir, I don’t know his name ☺️
… moreNik T
Ordered online, went to pick up, location is out of roast beef, also here are some cold fries. First and last time I go to Arby’s. I guess “We” don’t “Have The Meats!”. BUMS
… moreDreamer
They use rotten products they barely change there cooking oil out the have Roaches they drop product and rise it off they shorten the sandwich’s to save product the manger Monica was placing the roast beef on the dirty Sink area and wrapping it up to serve the next morning Monica and other employees make good with no gloves the manager Monica was Coughing and not covering her mouth and touching items and not keeping 6 feet during the Covid epidemic She refused to get a Covid test they
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