Craig .A
The crispy chicken looked great, was very crispy and had a great mouth feel, juicy and not too chewy. However, it lacked real chicken flavor, not sure why that is. No where are you going to find as wide a variety of sides as Jack. And I think that’s fantastic. The fries are so so, but the egg roll, jalapeno poppers and mini tacos are the bomb. EVERYBODY has fries (yawn), but Jock has some really solid choices.
… moreLexy Casas
I had a great experience during my first visit, but unfortunately, my most recent visit was nothing short of appalling. The food quality was absolutely unacceptable—stale, old, and clearly left sitting out before being served. The cheese was hard and unappetizing, even after requesting it to be made fresh. To make matters worse, items were missing from my order, and the establishment refused to issue a refund unless I returned in person. This kind of disregard for food safety and customer service is simply unacceptable. I cannot recommend this place to anyone and certainly won’t be returning. I literally threw my burger away, what a waste of money.
… moreLawrance Taylor
Placed a mobile order on the app and came to get my food immediately after. I asked for sauce with my meal and they wanted to charge me for bbq and ranch. The guy at the window was tall and slender (Punjabi) maybe. I figured this may be a jack in the box that has been franchised as jack in the box usually allows 1 or 2 sauces with your meal. The guy working the drive through window was rude and he had an a terrible attitude. When I got home, my food was old and greasy. You could tell that the tacos had been sitting out and that they were re-fried for my order. Honestly. I’ll never come back to this jack in the box ever based on the customers service alone. But also, people are paying to eat here. Please make sure customers have fresh and safe food to consume so that we don’t get sick.
… moreDenise U
I’ve given this Jack three visits before I gave this review. Took 15 minutes in the drive through with two cars. The cashier messed up my order like usual and gave me the wrong receipt. What has me fuming is I parked and went into the store as I needed the receipt to show my boss. She ignored me for 15 minutes and a customer in front of me told her that I need a receipt. She told me I had to wait and ignored me another 15 minutes until I was asking for the manager. She was totally rude and unapologetic and completely unprofessional. The other two staff members just looked at me and said nothing either. It took 45 minutes for a five minute meal..My food was cold and grease was on my seat through the bag when I got back in the car. I will drive the extra three miles to the one on Hamilton..You can’t drag me back to that location..Your customer service sucks.
… moreDesan
The meal deal for two from the app goes a long way and at this location they know how to make it perfect every time.
… moremasked amender
As I was waiting for my food I happen to notice the person making some tacos was loading the tacos with their bare hands grabbing the lettuce and such with their bare fingers and loading them into tacos!! I know people can watch their hands and what not but this was also the person that handled my money transaction minutes before I saw her loading the tacos so yeah yuck never coming back to this one!! Oh yeah and the other thing about this place is the location of the entrance way is very dangerous because people coming on to Camden Avenue, off the freeway bottleneck right into where the entrance is!!
… moreSteph Deck
Just wanna say the man covered in tattoos is killing it. Always rushing and always friendly even when I order 6 tacos at midnight. Plus this Jack is better than the others in the area lol.
… moreNikhil
Except the fact that during my drive in experience, the lady shut the window when I was asking for sauces available thinking that I am done while I was talking, French fries, seasoned curly fries and stuffed jalapeños were good. Seasoned curly fries were better than the usual ones.
… moreMatt Mitchell
Waiting a while and then no honey mustard as asked and pickles on when requested off. You can do better I called to inform but she hung up before get a word out and never answered phone again.
… moreAaron Armstrong
This is the second time in the last couple weeks that I came here after 3 AM and they said that their computers are rebooting and they can’t take orders right now. Just happened again right now at 3:15 AM. Really frustrating considering there’s nothing else open anywhere else in the area to get food
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