4.0 – 1,686 reviews • Fast food restaurant
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Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Pinson, Alabama store located at 4468 Center Point Road. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Hours
| Thursday | 4:30 AM–10 PM |
| Friday | 4:30 AM–11 PM |
| Saturday | 4:30 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday | 4:30 AM–10 PM |
| Tuesday | 4:30 AM–10 PM |
| Wednesday | 4:30 AM–10 PM |
Menu Photos
Order and Reservations
Order: Order online
eatatjacks.com
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Reviews
Nathan Reaves
Food was good but the service was slow. I got there with a group of folks on a Friday around 9am. There was not anyone ready to take fine in orders and felt it was like an inconvenience for dine in folks and only was focused on drive thru orders. No one would look at the customers coming in and felt like the workers were looking at each other like nahh, you gonna do it?? I won’t be back to this location…drive thru may be better service than dine in.
… moreErica Patterson
I visit this location all the time. I had two issues at this location but they were resolved by a manager. I always try to check my food before leaving any restaurant. I must say my last two visits were awesome, the staff was friendly, the restaurant was clean and my family food was fresh and delicious.
… moreJennifer Barden
We ordered two LG shakes. $11 not Blue Bell ice cream.cups were only filled half way. That would have been ok if they had put wip-cream and cherry on top. But No…. Wip-cream!!! OMG!!! They were awful
… moreSarah Ford
Food was fresh and fast. I did my order over the app with no issues. The lady in the drive thru with the beautiful dangly nose ring was very nice with a beautiful smile that brightened my day
… moreHaley Barrow
Just thought I would share this ! Heart shaped chicken & biscuit for Valentines Day! Thank you
… moreChristopher Pruitt
The lady at the drive through was extremely rude and had a terrible attitude. Our order was taken on 1/13/2026 at 3:45pm, if this helps to determine who was responsible. I’ve also noticed that there are several similar reviews at this location.
… moreTambra Brown
My experience was great. I love everyone at Jacks Pinson but my concern is the app is not working. I usually order my food online. Can we get the app working again?
… moreOlin Taylor
This has to be the worst Jack’s location! They never get orders correct and always take forever in the drive thru. The staff is always rude. I like the way Jack’s food is made/taste and never alter the menu items but this staff continually leaves items off or gets the order completely wrong. Most recently I ordered a combo and they forgot the fries. How do you forget the side that comes with the combo??!! They also didn’t put any condiments on my burger!! The only thing they did get right was my drink.
… moreR J (REJI)
Always a good experience when I got to the Jacks in Penson, Al. Good customer service, food and clean store, got the fish basket it’s really delicious, get yours before the promotion is over
… morelane freeman
Useless excuse for a restaurant today. Employees arguing at the window. Talking crap about how the manager keeps getting on to them and making them work harder. Then you get watery half filled ranch cups, they don’t give your child their honey mustard at all, you get 3 piece fingers when you order 4 pieces, and the lady slings your food in the window scrambling everything and dumping your fries in the bag.
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