Jacob Ebert
This service was abominable. Both my girlfriend and I got slapped on the way into the store and the employees asked us to clean the bathrooms. Not to mention then they got all of our food wrong and decided to take a bite out of it themselves to try it! I am very upset and wanna speak to a manager. I have never been treated so poorly. Not to mention, the store itself is a mess, pretty sure there is a bearded dragon hiding in the soda machine but I can’t be too sure, someone save him
… moreEstefany
After a night out with my friends, we decided to stop at Taco Bell for some food. We placed our order at the drive-thru, paid, and were asked to pull up and wait. About ten minutes later, a worker brought us the wrong order. Another twenty minutes passed, yet our food still hadn’t arrived. The employees seemed disorganized, going from car to car without knowing which order belonged to whom. After an additional ten minutes, I got out of the car and stood by the door to wait. Even then, I had to wait another ten minutes before finally receiving our order.
What made the experience worse was that customers who ordered after us were getting their food before we did, and our order wasn’t even that large. By the time we finally received our food and got home, the quality was extremely disappointing, the tacos were poorly made and nowhere near what should be expected. Considering the long wait time and poor service, the overall experience was unacceptable.
… moreJoanna
Placed my order 10mins before arriving only to have to wait another 10+ minutes. The food was thrown into one big bag instead of the correct boxes. I’m glad this wasn’t for a content shoot. Never coming back to this Taco Bell
… moregissel
I ordered a grilled cheese burrito and jt was not prepared well and the workers are always very rude
… moreAMY ENTIN
bathroom smell was pretty heinous, though that was probably another customer’s fault as opposed to the store. the sauce packets were covered in brown so we had to fish out the clean ones. the food and wrappers were really messy and it was hard to eat because there was so much oil and food on the outside of the wrappers. food was pretty decent though, no complaints there. the mess of the wrappers just made it really hard to eat in the car and we made a big mess
… moreAndyM153
Food was fine, place is pretty disgusting. You can tell it hasn’t been deep cleaned in a while much less simply swept and mopped. Was the only customer in the restaurant. One employee sitting in a booth on their phone (probably on break). There’s no employee customer interaction thanks to the clumsy kiosks that take 2x longer to use then just talking to someone. I especially loved getting overhear the employees in the back yelling and cussing st each other, really added to the ambiance…
… moreScarlett
the food was good and they workers were really charming and kind for the most part. the place is just not at all clean. the bathroom smelled of cigarettes and the toilet was covered in feces, urine, and random stains; the space around the drinks was incredibly sticky. honestly, i don’t really care about these things too much as a customer, but as someone who’s worked in food service, management needs to keep things significantly cleaner for the staff. customers can go elsewhere for the bathroom. employees can’t.
… moreK P
Should have called corporate headquarters on this place. Waited for my meal for 50 minutes. Manager yelled at me when I asked her about my order. Yet, appeared calm when others asked about their meals. Never again, this placed should be closed.
… moreJoaquin Cota Levin
I drive 15 minutes out of my way to avoid this specific Taco Bell. Go past 6 and you’ll be waiting for 30 minutes only for them to completely mess up the order. Horrible service and rude workers…
… moreant tor
Waited 35 mins for them to slap together 4 ingredients and make a taco. The manager on duty told customers they should go home and make their own tacos. When I asked to cancel my order they refused to do so. 40 mins later they decide to call my name for my order after I asked to cancel it and the lady who had my food just threw it on the table and landed on the floor. Then refused to tell me what time I can call and speak to the store manager. Then refused to give me the managers on duty name. I will be speaking to the store manager, corporate, and if given the opportunity the owner of this business. This is completely unacceptable behavior! Customers are the ones fueling this business so they can stay open and make a paycheck and to then disrespect and talk down to people? Unacceptable! They should get rid of the whole crew and start over with people who actually want to do their jobs and help customers.
… more