Jamaar Parker
Excellent hospitality. Crew was patient and helpful with suggestions. Food was good, flavor exceeded expectation.. I recommend as a must try location.. I recommend the wings , and the gyro.. I prefer the hot wings but next time I will try the stinging honey..
… moreJadyn Gonzales
I ordered calamari and a 10 piece meal. They didn’t give me the sauces for the meal that I paid extra for or the fries for meal. They also didn’t give me the marinara sauce for the calamari. This meal was $30 bucks and give to me incomplete. I drove from Wesley chapel and when I called to tell them they told me that I needed to come back or else they don’t believe me. Well here is photos and a review.
… moreLovable Me
I placed five orders but was only given four, and had to turn around and come back. The same person who took my order told me “maybe the person who took your order didn’t put it in,” but when I got to the window, it was literally the same person who took my order in the first place. That didn’t sit right with me.
There was no apology for the mix-up. Customer service matters, especially when it’s your mistake.
As for the food — some of it was seasoned perfectly, but other items were overly seasoned to the point it wasn’t enjoyable. The inconsistency was noticeable. I even confirmed all five orders before pulling off, so this shouldn’t have happened.
The OG staff (if they’re still there) need to be on night shift because this new crew is not it. My friends usually enjoys Wing Express, and this was our first time back in a while. Unfortunately, the food didn’t taste great and the service was under adequate.
Really hoping this was just an off night, but this experience wasn’t good.
… moreJanette Cornelius
Son has to learn to not go back n forth with the customer about less than a dollar Son charged me 1222 for something that I have been getting for years for less than that. Come to find out that there is a service fee for using a card. Somebody’s not charging me I come like 4 times a week. I avoid coming at night because it’s just a different type of vibe and they are always trying to charge for sauce which I’m supposed to get a sauce. I have to argue at this point a lot with some guy. It might be the sun not for sure. Even me saying OK I normally try to avoid night. He said well this is the dayshift. It just wasn’t necessary to come back and say that in the daytime at 12 noon I get different people versus when I come after five whether you still consider this day or not it doesn’t matter. It shouldn’t have been a back-and-forth about what time of day I come there was a comeback response to every single thing that I said . Son charges me 1222. I tell Son this isn’t right this is normally not what I get charged. He’s going back-and-forth that is 1222. He has a comeback in a response for every single thing that I’m saying like well where is the owner? I’m the owner Son. Why did you just tell me that I asked you for the owner and that was it? It should’ve just been go get the owner and that’s it instead he comes back. I asked for a refund because I’m just done every time I encounter the son. He is combative and nonchalantly argumentative in a rude way like he’s trying to escalate the situation. He explains that you’re supposed to be getting charged $.80. That’s what the argument was over $.80. I’m trying to tell him I don’t know what you’re talking about. I never paid 1222 and I get it. I gotta pay $.80 with the Son but don’t blame me. He’s basically saying well. They’re not doing it right and they should be doing it right that’s something you need to holler at your staff since you run the place and dad does not you should be telling your staff to charge $.80 each and every time mind you I come in almost daily. I never get charged $.80 for using a card. I don’t have cash but had I known that it wouldn’t have been a big deal, but he just rubbed me the wrong way with his very nonchalant attitude and going back-and-forth in front of everybody, it doesn’t even matter. He’s just disrespectful. I can’t do the Son therefore I can’t do the place back to Salem I go.
… moreGrace g
I go here for lunch once a week. I always get grilled shrimp and french fries. They’re consistently fresh & delicious.
I’m surprised by these reviews saying they get bad service— I’ve always been served by really polite and friendly people. The drive-through takes awhile but it’s understandable bc they are making it fresh. I’m usually out in under 10 minutes.
… moreMichael Harkins
Waited for 25min in the drive thru just to get cold food … nobody pick up the phone . Trash ass wings … definitely want my money back but I didn’t receive a receipt
… moreShirley John
I am from Miami and the customer service was amazing and he was very helpful. The food was hot, fresh and fast. I really enjoyed the wings and the chicken gizzards they were great. The restaurant was very clean as well as the bathroom. I would definitely come back and bring my family too.
… moreAngelo Matheny
Whenever my wife and I have a late night crave. This is one of our go to stops. Always made fresh to order, customer service always on point, and they have the drive thru line moving fast. We’ve tried everything from this location from the wings, scallops, fried shrimp/fish, fried oysters, etc. All were good!!!
… moreEmily Jones
So fresh and so much sauce! We ordered online one afternoon to try this place out and walked into a clean, friendly environment. The staff were very kind and helpful when retrieving our order! We ordered the 20pc wings (mango habanero) with fries. There was sooo much sauce for the wings which I love! Fries were hot and crispy too! The mango habanero had a nice flavor without being too spicy. I would recommend trying this place out!
… moreErik Sweeney
All the negative reviews are so obviously people who will find anything to complain about. $.80 cent customer is king type disrespectful attitude, complaining about salt when all buffalo sauce is always gonna be pretty salty. Been to this place over 30 times and they never miss. If you’re gonna complain about less than a dollar don’t go out to eat.
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