

Willie’s Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV’s, AC and free WiFi inside or sip on one of our frozen Rita’s on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!
Long-running Texas chain for brews, burgers, chicken & seafood in a family-friendly setting.
Address and Contact Information
Address: 19200 S I-35 Frontage Rd, Kyle, TX 78640
Phone: (512) 598-9000
Website: https://williesgrillandicehouse.com/
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Order and Reservations
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Reviews
Unfortunately, the rest of our experience did not match that positive first impression. We ordered two meals: a half rack of ribs with sweet potato fries and a fruit cup, and blackened redfish with mashed potatoes, grilled vegetables, fried crawfish, and a pound of boiled shrimp.
The issues started with the sweet potato fries, which were both hard and cold. When we brought this to our server, Victoria, she said she would remove them from the bill. Deizar also stopped by, and after we explained the issue, she said she would notify the manager.
The boiled shrimp were not properly cleaned, and the shells were very difficult to peel. The fruit cup looked as though it had been sitting out for an extended period and was not fresh. My redfish had good flavor, but it was overly seasoned to the point that it was difficult to enjoy.
We communicated these concerns to our server, who again said she would inform the manager. Unfortunately, the manager, Mary, never came to our table to address the situation.
At the end of the meal, Deizar returned and offered us a $10 card for a future visit. While we appreciated her effort, we declined, as our overall experience did not give us confidence to return.
It was disappointing that, despite multiple issues being reported, management never came to speak with us. Based on this visit, we do not plan to return.
Surprisingly, we entered and there was a small line to get to the order registers. We may have waited maybe 5 or 10 minute. After the wait, we were greeted by the server behind the register. They took our orders and provided us a number, and then we were off to find an open table or booth. There wasn’t too much trouble finding an open table or booth because several were open for use to choose from for our small group of 3 people.
Are server greeted us, and took the receipt, showing order and asked if there was anything else we needed at the time. She then went off to put the order in and confirmed it with the kitchen.
I’m guessing we waited, maybe 15 to 20 minutes, at the most. She arrived with our food and everything, and looked, according to what we ordered. She refilled our drinks, and took very good care of us for the rest of our stay. I really enjoyed the visit to this Willie’s as it was first time at this location, near the outskirt of Kyle Texas. I’m looking forward to returning.
I hope that should you visit.Your experience is as good or better than mine.Just heed the parking comments that I made.
If you order the brownie…be ready to share! I was by myself and had to “to go” more than half. It was sooo good!
My wife got the buffalo loaded potato she saw online. Didn’t catch the managers name but she was very attentive to the guest. as a cook at 54th and wife a server/bartender, best service we’ve had at any restaurant. Alana our server was amazing as well.
We will definitely be back
My wife’s salad had good flavor but was served with the wrong type of lettuce and was a bit light on greens for the size of the plate. That said, the service was friendly, and we appreciated the fast and prompt attention.
Despite a few minor hiccups, the flavors were solid and we’ll definitely be back to give it another go. Could be a 5-star spot with just a little more attention to detail!
The food was delicious and the staff was friendly and attentive. I had the blackened red fish with street corn and onion rings.