Toni Crooks
I sat in the drive thru for 10 minutes to order, listening to the conversation of the employees because they left the headset on, and when I spoke to them to order they told me to hold on, so I waited as the line behind me started backing up. I finally get to order, had to repeat my drink size twice, get to the windows and they were unfriendly and rude, which was expected at this point. I get back to work with mine and my coworkers food, and it’s a complete mess. Do better or bring in the bots…won’t be back anytime soon
… morePatrick Stewart
I typically go to the Commerce St location without issue. My wife and I used the Lafayette location this time due to being in that part of town. Ordered from the app without issue. Went into the store, and the floor was like a sheet of ice due to the rain. I am surprised there was no mat at the door, as I can see someone slipping and breaking a hip. We sat at a table and input that number for table service. Ten minutes later, the employee shouts out table number for counter pick up. No biggie, as I can walk to get the food and I am not that entitled. When I opened the McRib box, the sandwich looked horrible. The fries, for a “super size”, were about 2/3 full. Please refer to the attached pics. McDonald’s can do better than this. I am very disappointed with the food quality and presentation. I will stick to the Commerce St location in the future and start patronizing Burger King as well…
… moreC smith
I got 2 of these this morning, hard burnt McMuffins and overcooked eggs. This is not the first time. Last week was the same. Waste of time and money. I just threw it in the trash.
… moreJim Orr
When I got to the window my order was not rung in. The staff went above and beyond to make sure I received my order in a quick and accurate fashion. Everyone had a great attitude, and created a pleasant experience.
… moreKyle Hammett
Worst experience I have ever witnessed! I went there to spend my money wisely for God but they would not serve my family we are white , well the guy that gave us trouble jumped right up to help these black people and was nice to them ! Drinks were watered down ! And the guy that was white as well was not helped by workers and had to leave due to no one at the front ! The guy in the back had bad attitude towards my family when we came in , this is definitely not a place for me to go in a long time
… moreSuwon Chang
Saturday 27 around 12 pm/ lunch time and looked to be a kids event as well; SEQUOYAH RUSSELL!!! Most excellent service I have EVER had in a very very long time. THANK YOU for taking the time to show me how to use my reward points, took care of a large and multiple orders for the movers for my sisters opening of her trama therapy clinic and handling my 5 year old grand- niece! Thank you for being so professional, patient and showing us so much kindness. Definetly Corporate,-Manager- trainer level.
… moreKayla Davis
Me and my boyfriend went there today to try the Grinch meal we got there and I said that they were out of buns and the Grinch order as well. So we ended up getting 10 chicken nuggets and a quarter pounder. We got home there was no chicken nuggets in the bag which I guess we could have checked before we left, but that’s shouldn’t be a concern. The main problem is that we got home and my boyfriend’s burger was completely red on the inside. I know mistakes do happen, but after today, I will never be returning there again.
… moreJames Aspinwall
Don’t order breakfast on the app after 10 if you get there at 10:30 they will refuse to honor the order. No problem at any other location.
… moremarc tucker
It’s a tight space going in and out of the restaurant driving. The food was good enough. I have only been there 2 times
… moreElijah Troche
They messed up our order (a number nine with no onion and extra pickles) we went back letted them know and they got it wrong AGAIN. Don’t recommend going if they can’t do the simplest request.
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